Howden Insurance

4.9/5 based on 65499 reviews
Latest Reviews
This year Jamie and Marsha in Taunton looked after me when I renewed my insurances. Both are extremely patient, stopping to explain points should I ask about them in the middle of our conversations. Thank you. Unfortunately yesterday I needed to have car recovery. My first call was made to Jamie in the TauntonOffice who actively listened, put me in touch with the recovery process. Jamie rang me at home several hours later to check that I was home safely. It is absolutely amazing how they all treat me. It is reassuring to find a company and people in the office who provide a Service, above and beyond measure! Human, caring and professional.! To you all thank you for your care year after year. Insurance can be an expensive experience.these lovely people provide service that money cannot always buy.! Sorry Imogen, I had not put your name down,thank you for your help. Always someone at the end of the ‘phone to help.
trustpilot.com
Source: trustpilot.com
Howdens (formerly A-Plan) are great to deal with. I dealt with Shruti, and she was very patient and took time to listen carefully and clearly answer questions I had about a number of aspects of the policy cover. The renewal quote for my converted campervan insurance they gave me was competitive, I checked a number of other providers. I haven't needed to claim before, but I have heard on a campervan T6 forum that I'm part of that they are very good when it comes to making a claim, which is re-assuring. Great service.
trustpilot.com
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Friendly and competitive service, absolutely no hesitation in recommending.
trustpilot.com
Source: trustpilot.com
I'm very happy with the quote I received it was half the price .Can always get answers to questions I ask always get a quick response and polite service
trustpilot.com
Source: trustpilot.com
What makes the Bath Branch stand out above the rest is their whole attitude to transgendered clients.

I am absolutely pleased with their service, attention to detail and comprehensive knowledge of the business insurance product I was buying.

A huge thank you goes out to Abigail, Holly and Sally-Ann. You are all a credit to yourselves, your profession and Howden Insurance as a whole.
trustpilot.com
Source: trustpilot.com
My experience with howeden insurance was great , the women I spoke to really went above and beyond to help me get the best insurance quote possible. With me having some convictions on my license I really struggled anywhere else but howden were the most helpful by far . I couldn’t fault any of the staff I spoke to any problems or concerns I had were always answered clearly . I would recommend howden to anyone out there looking for a helpful team which really do care and don’t just want to get as much money as possible from you
trustpilot.com
Source: trustpilot.com
Really helpful insurance broker. Catherine Smith in the Tooting office found me a home insurance policy at a great price to cover my non-standard loft conversion. Thanks again Catherine - really appreciate you taking the time to talk through everything with me to make sure the cover was right!
trustpilot.com
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Personal service
trustpilot.com
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Frankie was very efficient and very helpful! Thank you again!
trustpilot.com
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Wonderful experience, very friendly and knowledgeable member of your team ;; I was very impressed with his positive attitude
- I would recommend your service to anyone and certainly use you again ... and again .
trustpilot.com
Source: trustpilot.com
Renewal of home insurance. Shocked by the rise since last year, but the advisor, Catherine Smith, helped me to find a way to reduce the cost, while maintaining cover at required level. I have spoken to her before and she was as efficient and customer focused as ever.
trustpilot.com
Source: trustpilot.com
Very happy with my price ☺️
trustpilot.com
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Hi
There was nothing that needed changes. A great advantage is that one can still speak to a person. Keep on the good and efficient work.
Dorothea
trustpilot.com
Source: trustpilot.com
There’s nothing better than speaking with a human being when searching for car insurance. Zak at Howden’s is patient and knowledgeable with excellent interpersonal skills.
trustpilot.com
Source: trustpilot.com
Just renewed house insurance with Howden
Catherine Smith in Tooting office took my call very friendly and helpful will always be first call when renewing any insurances. highly recommend
trustpilot.com
Source: trustpilot.com
Thoroughness
trustpilot.com
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So exceptional these days to be able to speak to someone and have everything explained clearly and concisely.Fantasic service and would thoroughly recommend this company
trustpilot.com
Source: trustpilot.com
If you want to dial a number and speak to a real person this is the company you need. Helpful, knowledgeable, successful, finds the best deal for you. And... when they say they'll call you back, they do so!
trustpilot.com
Source: trustpilot.com
Love the personal touch.
Can't beat face to face conversation and experience.
Very professional and get what you pay for.
trustpilot.com
Source: trustpilot.com
You quickly understood our car insurance requirement and produced a quote that was several hundred pounds lower than the quote from our previous insurer yet met our needs.
trustpilot.com
Source: trustpilot.com
Always professional, helpful and friendly staff at Howden. Dealt with Tania who was very thorough and explained every little detail about my home insurance renewal. They always provide me with competitive quotes and Tania went above and beyond to assist me.
trustpilot.com
Source: trustpilot.com
I was contacted by phone. Alex was very informative, very polite and very businesslike. I was busy when he initially rang so we decided a suitable time for us to converse.
After going through the pages of questions and giving my answers, he came up with a price I was happy to pay. Would definitely recommend Howden Insurance
trustpilot.com
Source: trustpilot.com
I was given good advice & time by the broker, I found it better to speak to a real person, rather than do it myself on a comparison site.

Only negative- getting a load of emails to sign this & that for the monthly payments Good service
trustpilot.com
Source: trustpilot.com
Straight forward renewal, Callum was fast and efficient
All good!
trustpilot.com
Source: trustpilot.com
Very pleased with the service I received today when discussing a new home insurance policy quote.
Gemma rang as prearranged by a previous call. She was professional, knowdgeable and friendly. Gemma was happy to engage in conversation relating to my policy needs and requests for further information.
Having already held another insurance cover with Howdens I am happy to buy this one.
It's nice to speak to a person who is interested.
Thank you.
trustpilot.com
Source: trustpilot.com
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