Howden Insurance
Latest Reviews
Shakila at the Tooting branch was very helpful in setting up my policy swiftly and efficiently. Another year's top service from A-Plan.
Source: trustpilot.com
They know what they are talking about but need to work more for the environment than they currently do!
Source: trustpilot.com
Mark was really helpful over the phone.
I wanted to add my young driver daughter onto my insurance so needed some help on the options.
The quote ended up being much cheaper than my current high street insurance.
Thank you Howdens!
I wanted to add my young driver daughter onto my insurance so needed some help on the options.
The quote ended up being much cheaper than my current high street insurance.
Thank you Howdens!
Source: trustpilot.com
Shakila Khan in the Tooting office was absolutely great - she's very professional and knows her stuff, and we sailed through getting my car insurance renewal set up.
Thank you Shakila
Thank you Shakila
Source: trustpilot.com
I have arranged my insurance through Howdens (formerly A-Plan) for many years and this is the first time I've ever had to make a claim.
I was lucky to have been looked after by the lovely Grace, who was professional, friendly and efficient (thank you Grace). She kept in touch with updates and checks. I didn't have to do a thing.
What a fantastic experience - shame I had to prang my car to find this out! :)
I was lucky to have been looked after by the lovely Grace, who was professional, friendly and efficient (thank you Grace). She kept in touch with updates and checks. I didn't have to do a thing.
What a fantastic experience - shame I had to prang my car to find this out! :)
Source: trustpilot.com
Absolutely great insurance went above and beyond got my price down would highly recommend
Source: trustpilot.com
Laura Bloomer was so helpful - an excellent claims manager!
After being in an accident, I spoke to Laura Bloomer at the Solihull branch. She was so lovely, extremely helpful, gave great advice and dealt with our claim promptly. We didn't feel rushed and she was happy to answer any questions my husband or I had. A really pleasant experience after a bad start to the day.
After being in an accident, I spoke to Laura Bloomer at the Solihull branch. She was so lovely, extremely helpful, gave great advice and dealt with our claim promptly. We didn't feel rushed and she was happy to answer any questions my husband or I had. A really pleasant experience after a bad start to the day.
Source: trustpilot.com
Knowing that Howden Insurance specialise in converted vans made me much more confident that I was getting exactly the right insurance for my camper. The staff were helpful and knowledgeable. There was an error on my policy details, but it was sorted out promptly.
Source: trustpilot.com
Car insurance quotation handled efficiently with my particular requirements were quickly understood by Kimberley Phillips and incorporated into the final policy in a timely and friendly manner.
Source: trustpilot.com
Visted Howden Insurance in Sutton Coldfield looking for a better car insurance than my present insurer.
Wow!
How surprised to find that my insurance was cut be 50%.
I was seen by Cecile Virely a branch adviser. Firstly, how pleasent these days to have someone to speak to.
Cecile went through my present insurance details. After some searchs and discussion on what I exactly needed she found that Howden Insurance could do much better than my present insurer and with several extra features and still cheaper!
What a thorough search which takes time and patience with someone who knows a lot more than trying to do it on line...taking her time to explain details of the product.
My wife and I found it cheaper dealing with Howden Insurance for our House Insurance.
Being in the 'older bracket' it is wonderful to be able to do this face to face with someone with the experience Cecile. With thanks.
Wow!
How surprised to find that my insurance was cut be 50%.
I was seen by Cecile Virely a branch adviser. Firstly, how pleasent these days to have someone to speak to.
Cecile went through my present insurance details. After some searchs and discussion on what I exactly needed she found that Howden Insurance could do much better than my present insurer and with several extra features and still cheaper!
What a thorough search which takes time and patience with someone who knows a lot more than trying to do it on line...taking her time to explain details of the product.
My wife and I found it cheaper dealing with Howden Insurance for our House Insurance.
Being in the 'older bracket' it is wonderful to be able to do this face to face with someone with the experience Cecile. With thanks.
Source: trustpilot.com
The politeness of the staff and very efficient
Source: trustpilot.com
The staff are always polite, friendly and very helpful. Any questions or queries I have I can pose and be provided with the explanation on the spot usually.
Source: trustpilot.com
efficiently handled
Source: trustpilot.com
Lisa was so helpful and understanding, she kept me informed throughout. I required a complex building insurance and Lisa was able to find me cover and made it stress free. I will contact her with all future insurance needs.
Source: trustpilot.com
Agents were available when needed to discuss the action taken during breakdown, friendly and professional service.
Source: trustpilot.com
Very pleased with excellent service and price for completing my car insurance with your member of staff.
Source: trustpilot.com
Dominic was very helpfull and went out of his way to get me a good quote and explained everything .
Source: trustpilot.com
Professional advice and very helpful and kind service really know what policy to recommend me
Source: trustpilot.com
Liam Snaith was excellent. Polite, friendly and extremely helpful in understanding my needs. I would have been very happy to close a sale with him had the price been competitive. Unfortunately despite his and his managers best efforts we could not get close to the renewal quote from my existing insurer (LV)
Source: trustpilot.com
First class service and customer satisfaction.
Source: trustpilot.com
The process was simple & straightforward. Nick & the team were very polite, efficient & friendly in dealing with my car insurance. Calls responded to quickly & procedures explained clearly. Thank you all for a terrific service.
Source: trustpilot.com
Excellent and professional service from Jon Hardy at the Parkstone office for marine insurance for a wide beam houseboat. Helped me to locate the right policy at the right price. Highly recommended.
Source: trustpilot.com
Being able to contact a human being was invaluable.
Very helpful and informative. Answering questions without being sent to a website.
Very helpful and informative. Answering questions without being sent to a website.
Source: trustpilot.com
I wanted to take a moment to commend Matthew Clark for his outstanding customer service. He recently assisted me with an adjustment for an additional vehicle, and the entire process was handled with such professionalism and efficiency.
Matthew was not only knowledgeable but also went above and beyond to ensure everything was sorted seamlessly. His friendly and proactive approach made the experience smooth and stress-free.
It's rare to come across such dedication to customer satisfaction, and Matthew truly exceeded all expectations. Thank you for having such an excellent team member on board!
Matthew was not only knowledgeable but also went above and beyond to ensure everything was sorted seamlessly. His friendly and proactive approach made the experience smooth and stress-free.
It's rare to come across such dedication to customer satisfaction, and Matthew truly exceeded all expectations. Thank you for having such an excellent team member on board!
Source: trustpilot.com
Having the chance to speak to a helpful person locally and in person
Source: trustpilot.com
