Howden Insurance
Latest Reviews
Very good at explaining all the details of applying for a car insurance in a manner that is easy to understand.
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The staff, we were treated like human beings not"money making numbers"
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Helpful and friendly service.
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Helpful and happy to give advice
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Great customer service etc
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I was completely impressed with the professionalism and customer service provided by Howden Insurance in Sutton Coldfield. Darcie, Kevin and Jack each handled my many queries with efficiency and professionalism whilst taking care of my insurance needs. I highly recommend this business!
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Overall very good service, thorough in requirements for the policy and was fully met. Customer service provided by the branch was also excellent. Highly recommended.
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Helpful and friendly. Sorted out a cheaper insurance.
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My husband was contacted by Tracy to remind him to renew his car insurance . She was extremely helpful with a very professional manner. My husband was very impressed with the service. We have all our insurances with Howden and will not hesitate to renew our policies in the future.
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good service,
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I've just renewed my insurance, with Howden. Great service.
Thanks to Gary, for all the help. Highly recommended.
Thanks to Gary, for all the help. Highly recommended.
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Catherine Smith from the Tooting branch was very helpful in making my home insurance renewal easy. She found the cheapest quote and was very clear explaining all the options.
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With renewal time looming I was anxious given all the scary stories about huge premium increases and declined offers across many Owner Forums. Should not have worried, Howden (specifically Thatcham Branch Nataly R.) pulled a proverbial rabbit out of the hat and found me a restructured multi-car policy and a very substantial saving over my 2024 renewal. Thanks guys.
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Both Sam and Conor were excellent in dealing my insurance renewals and quotes today. Thorough, intelligent, articulate, patent, well trained, I could go on. I will be taking out new policies based on the excellent service received. Well done.
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Thanks goes out to Mr David Feore at High Wycombe branch for his professionalism and cutersey while dealing with my needs this afternoon and also to Taiya Irving for her efforts finding the best policy.
Great company wonderful people, highly recommend
Great company wonderful people, highly recommend
Source: trustpilot.com
Had a great experience insuring 3 vehicles recently. Sam Frampton from Newport Isle of Wight branch went the extra mile to help make the process run as smooth as possible, he was polite and punctual throughout and managed to secure some brilliant rates on my vehicles.
Thanks again Sam!
Thanks again Sam!
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Reece was so helpful everything was dealt with quickly and efficiently
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I had been in contact with Howdens after having issues with a different insurance broker.
Amy answered the call and her service was second to none.
She was patient whilst I explained and helped me find cover - went through everything thoroughly at the quoting stage.
Amy did continue to follow up with me and I was happy with this part of the service as I'd been having some complications at the time and wasn't convenient for me to go through with it all at the time, Amy was great at reassuring me the quote was still there and I could call back regarding it.
I did that today, Amy was busy although I had the absolute pleasure of speaking with Kelsey today.
Kelsey also displayed a high level of professionalism without making me feel like I was on trial, I some times struggle to understand some thing and am simply under educated in others, both Amy and Kelsey were extremely patient with me and helped me to understand more of what I was actually agreeing to and declining.
By both of their telephone manners, I have been made to feel at ease and completely trust I am in safe hands using Howden Insurance.
I was directed to Howden Insurance by others who have used the service, I can fully appreciate why they did! I shall be passing the recommendation on also.
Thank you ladies for all of your help, it has well and truly been a pleasure doing business with you.
Amy answered the call and her service was second to none.
She was patient whilst I explained and helped me find cover - went through everything thoroughly at the quoting stage.
Amy did continue to follow up with me and I was happy with this part of the service as I'd been having some complications at the time and wasn't convenient for me to go through with it all at the time, Amy was great at reassuring me the quote was still there and I could call back regarding it.
I did that today, Amy was busy although I had the absolute pleasure of speaking with Kelsey today.
Kelsey also displayed a high level of professionalism without making me feel like I was on trial, I some times struggle to understand some thing and am simply under educated in others, both Amy and Kelsey were extremely patient with me and helped me to understand more of what I was actually agreeing to and declining.
By both of their telephone manners, I have been made to feel at ease and completely trust I am in safe hands using Howden Insurance.
I was directed to Howden Insurance by others who have used the service, I can fully appreciate why they did! I shall be passing the recommendation on also.
Thank you ladies for all of your help, it has well and truly been a pleasure doing business with you.
Source: trustpilot.com
We worked with Simran Sharry on our annual home insurance renewal as we have in past years. Simran is knowledgeable, experienced, and responsive. He is a pleasure to work with. We highly recommend him.
Source: trustpilot.com
Annual review of contents Insurance. Simran was super helpful. Explained the benefits with the policy and the extent of the cover in place. As an existing customer it is easy to deal with all the insurance in one place. You can get it cheaper by shopping on-line but the level of service and speed of payment should you need to claim means that using Howdens makes life easier. Recommended.
Source: trustpilot.com
Having had a recent claim I can confirm that Howdens made a very stressful experience easier than it could have been, the claims person (Sonia) was a real star!
For this reason we decided to stay with Howdens for this year although we could have saved money by going elsewhere.
It is also definitely a bonus having the option of speaking to someone face to face including office manager Ben.
For this reason we decided to stay with Howdens for this year although we could have saved money by going elsewhere.
It is also definitely a bonus having the option of speaking to someone face to face including office manager Ben.
Source: trustpilot.com
I renewed my motor insurance with Adam at the Bromsgrove branch. Very easy process and couldn’t fault the service he provided. Adam took payment and sent out all the documents the same day. Thank you.
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Always worth a call at renewal time for cars, home & business insurances. They can't always beat the renewal price, but very often they do! Thanks
Source: trustpilot.com
To be able to speak to a human being for a start was great and to top it all they were both very professional and efficient .. now that’s rare
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Helpful clear information ,very little fuss
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