Howden Insurance
Latest Reviews
Nice and quick and also got back to me when they said
Source: trustpilot.com
I've just renewed my insurance for my campervan and dealt with Kerry, who was friendly, easy to talk to and made the renewal very simple and quick. Very rare when talking to insurance companies. Kerry checked the van clubs I'm with and found I could get a discount as well..Top marks...
Source: trustpilot.com
Quick, thoughtful, clear and friendly response
Source: trustpilot.com
Nice to have someone on the end of the phone who gives you the time you need to make a correct decision. Pleasure dealing with the company.
Source: trustpilot.com
Sean was easy to deal with, nothing was too much trouble and he found me insurance which suited my business at a very competitive price.
Source: trustpilot.com
Being able to talk to a real person and discuss options available to me
Source: trustpilot.com
Great and helpfull
Source: trustpilot.com
Today I spoke to a gentleman called Ben Edwards. He was polite, calm and very professional. He clearing went through everything with me. Going over things with me when needed. I was extremely happy with the service I received. Please to get my van insurance sorted too. Thank you.
Mrs Tracey Potter.
Mrs Tracey Potter.
Source: trustpilot.com
very friendly and easy to talk to got the car insurance
i was happy with
i was happy with
Source: trustpilot.com
From the first phone call to through to accepting the very competitive quote the Howden sales assistants were attentive, professional and they tailored my insurance cover to my requirements, thoroughly recommended.
Source: trustpilot.com
Great product knowledge
Great all round service
Very friendly and understanding
Really engaging
Credit to your business
Real positive ambassador for your company
Great all round service
Very friendly and understanding
Really engaging
Credit to your business
Real positive ambassador for your company
Source: trustpilot.com
Most helpful in all efforts to get me the best prices and cover. Very professional!!
Source: trustpilot.com
Mr Jon Fletcher was must diligent and helpful throughout the process and especially kind as my husband had died recently
Source: trustpilot.com
Appalling customer service! I cancelled
My insurance as bought a new car on Sunday and they are not contactable on a Sunday. Charged 250 odd for cancellation. Spoke to a really rude guy who said he was entitled to a day off and it was fine they weren’t open on a Sunday. Then called to take the payment I was in a meeting and couldn’t take the call so then straightaway send an email saying if payment is not paid they will instruct a debt collector. I’ve been with A Plan approx 10 years and not had a claim on car or van. Their approach is appalling and I will be cancelling all insurances I have with them at renewal.
There are a lot of better insurance companies around who treat you with respect! Nothing but rude!
Mark Simmons
I was since contacted and they waived the £50 cancellation fee and sincerely apologised which was much appreciated.
My insurance as bought a new car on Sunday and they are not contactable on a Sunday. Charged 250 odd for cancellation. Spoke to a really rude guy who said he was entitled to a day off and it was fine they weren’t open on a Sunday. Then called to take the payment I was in a meeting and couldn’t take the call so then straightaway send an email saying if payment is not paid they will instruct a debt collector. I’ve been with A Plan approx 10 years and not had a claim on car or van. Their approach is appalling and I will be cancelling all insurances I have with them at renewal.
There are a lot of better insurance companies around who treat you with respect! Nothing but rude!
Mark Simmons
I was since contacted and they waived the £50 cancellation fee and sincerely apologised which was much appreciated.
Source: trustpilot.com
Appalling customer service. Bought a new car on a Sunday and couldn’t reach them so insured with a new company. Wanted to charge me over 250 to cancel then called me to take the payment I was in a meeting and couldn’t take the call so they sent me an email to involve a debt collector if not paid straightaway. I’ve been with a-plan 10 years and have never had a claim. I will be cancelling the rest of the insurances I have with them don’t touch with a barge pole.
Mark Simmons
I was subsequently contacted and they did apologise and they removed the cancellation fee of £50 which was appreciated.
Mark Simmons
I was subsequently contacted and they did apologise and they removed the cancellation fee of £50 which was appreciated.
Source: trustpilot.com
Really very helpful and gave me an excellent price for a years insurance.
Source: trustpilot.com
I like that you can call and speak to someone without either a long hold or a fee to speak with someone if wanting to query anything. I like that you talk to a live person and not an automated system, especially if the query is not a common question.
Source: trustpilot.com
Very helpful and concise clearly explaining all and best options
Source: trustpilot.com
Service was quick, efficient and competitive while maintaining a friendly and helpful approach.
Source: trustpilot.com
Very helpful, friendly and efficient staff
Source: trustpilot.com
I dislike comparison sites and that time came around for car insurance. You then have to filter what you get and then add ons which make the policy more expensive. I was told to call and i did. Very competitive, everything explained and fantastic customer service. Thank you
Source: trustpilot.com
I found Howden Insurance services very helpful and efficient when dealing with my new first EV policy. I can’t thank them enough
Source: trustpilot.com
Great customer service from Amy at the Bromsgrove Branch. Explained my renewal very clearly and efficiently in a polite and friendly manner .I have been with Howden Insurance for two years now, and more than happy to continue with them for my car insurance.Colin
Source: trustpilot.com
Jayne was lovely to talk to and she made sure I understood what I was buying. I especially like this personal service and it is the reason I have moved from another broker.
Source: trustpilot.com
Howdens are an excellent provider of insurance products. They are helpful and care about getting it right for the customer.
They are friendly and effective at what they do. I would support them 100% over the unfriendly and expensive car insurance market.
I am glad I found Howdens
They are friendly and effective at what they do. I would support them 100% over the unfriendly and expensive car insurance market.
I am glad I found Howdens
Source: trustpilot.com
