Howden Insurance
Latest Reviews
Spent an hour on the phone to Luana from the Thatcham branch sorting out 3 car policies. She was very helpful, professional and patient and did her best to get the most competitive prices possible. Refreshing to be on the phone with someone cheerful while dealing with something like insurance.
Source: trustpilot.com
Helpful staff
Source: trustpilot.com
Howdens (formerly A Plan) have looked after my car insurance for over 20 years and have always provided an excellent service. This year I changed insurer as I was not happy with the incumbent insurer's premium increase and they found a similar multi-car policy for a saving of £500 pa. Ash and Tasmyn were particularly helpful in Matt's absence.
Source: trustpilot.com
Contact was Michael Rademan at the Parkstone Office.All sorted efficiently and clearly via email.Contact number given for any queries I had.Overall I was very pleased with the service.
Source: trustpilot.com
Attention to detail without being too pushy. I dealt with Thomas Houlding-Strachan. Very professional.
Source: trustpilot.com
I had a reminder that my car insurance was due. Sam Eaton at the Epsom office dealt with my renewal quickly and efficiently..
Source: trustpilot.com
Great service and price that beats all comparison sites hands down 😊
Source: trustpilot.com
Since being taken over a more take it or leave it approach
Not so competitive
Not so competitive
Source: trustpilot.com
It's so nice to be able to speak to a human and get a reasonable quote, rather than whatever a computer spits out. I was getting stupid quotes for a car I don't use very often and was just going to sell it, but now I can enjoy it again, when the sun comes out.
Source: trustpilot.com
Excellent service from start finish . Broker was polite friendly informative and got me a great deal.
Definitely will use for other services
Highly recommend
Definitely will use for other services
Highly recommend
Source: trustpilot.com
This is an exceptional company to deal with. All staff are courteous, knowledgeable and caring (especially Gurv and Andy!!) ... and exceptional value for both home and car insurance
Source: trustpilot.com
It was good to sit down and talk to someone to sort out car and home insurance.I managed to get both cheaper than the company I was with and no hassle.
Source: trustpilot.com
Very helpful, knowledgeable staff. Solved my dilemma very quickly. Always a lovely, chilled atmosphere.
Source: trustpilot.com
Excellent insurance company
Source: trustpilot.com
This was taking out Insurance on a new(used) vehicle after our previous one was written off after an accident.
I dealt with the Abingdon Office and probably spoke to every member of staff during the process and they could not have been more helpful making everything run smoothly.I might add that I always find the staff extremely polite and helpful in any contact I have had in the past.
I dealt with the Abingdon Office and probably spoke to every member of staff during the process and they could not have been more helpful making everything run smoothly.I might add that I always find the staff extremely polite and helpful in any contact I have had in the past.
Source: trustpilot.com
Great service and helpful throughout processing experience
Source: trustpilot.com
So helpfull whenever I get in contact thankyou
Source: trustpilot.com
Much time was taken searching for a less costly car insurance renewal policy, with repetitive inclusion of personal information each time. Finally a personal suggestion made us contact a local broker who pleasantly took all our details and came back with an offer. There was a problem with one aspect which was understood as she too could be affected when a partner could no longer drive. This involvement
and the understanding sealed the deal, which was not possible on the internet. There was little gain on total cost, but we were happy with the personal service.
and the understanding sealed the deal, which was not possible on the internet. There was little gain on total cost, but we were happy with the personal service.
Source: trustpilot.com
The personal touch in my dealings with your company was excellent.
I am happy to recommend Howden Insurance.
I am happy to recommend Howden Insurance.
Source: trustpilot.com
For me, the business of renewing insurance is always stressful. However, being able to do so through Howden has been a positive experience. Whether talking over the telephone, or visiting the local branch, the staff are friendly, helpful, and knowledgeable. They work hard to find the best value, and there is always the satisfaction of knowing that someone is on hand if problems arise.
Source: trustpilot.com
Other companies were cheaper but as I’ve been a loyal customer for many years they were able to match the offers . Howden is also a local company and I am able to pop in if any problems arise , customer support is alway there with a friendly supportive face not a voice on the phone
Source: trustpilot.com
Prompt, helpful and polite.
Source: trustpilot.com
Dislike still waiting for the policy. The 14 days to change mind would have expired & I still haven’t had sight of what I’m insured against
Source: trustpilot.com
Friendly and professional services
Source: trustpilot.com
Pleasant and efficient Office staff. Contents Policy met my requirements and all executed very quickly - policy effective the following day.
Source: trustpilot.com
