Howden Insurance

4.9/5 based on 71599 reviews
Latest Reviews
I had to ask for a refund because of a mistake on my part. ( never checked renewal status of my old policy)
Nicola Christendom of Howden Insurance in Cardiff office sorted out the paperwork and authorised the refund for my initial payment.
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Easy to deal with and knowledgeable in their subject
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The person I spoke with was extremely helpful and knowledgeable. He helped me insure my car with ease. I will reinsure my car with the same pwrson next year.
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Have used Howdens for many years, they are always get the best deal. Very happy with my new campervan insurance cost. Superb!
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First class service spoke to Anisa at the Suttoncoldfield branch and she was brilliant. I must say in this day and age it is far better talking to someone about your insurance rather than talking to a robot/computer.
Well done Howdens 👍
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Debbie Hacklett was extremely helpful and provided me with sound advice for my daughter's first dip into car insurance. I was grateful to be able to talk to someone rather than being directed to a website. Debbie's manager was helpful but not pushy. I never got the feeling that she was selling me something.
I would recommend this company to anyone who is looking to take out car insurance for a learner driver/someone who has just passed their test.
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Just spoke to Lauren in the Bournemouth office. Absolutely superb service from start to finish ! So rare to receive such genuine top customer service these days. A delight to deal with ! All sorted in a=one easy phone call. Keep up the excellent work !.
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Excellent customer service provided by a dedicated professional person called Jamare (Bristol). He listened inventively to my requirements, empathising throughout the process with patience. Highly recommended

Its good to talk to someone in person and not a Chatbot
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After unfortunately having a watch stolen, the process of placing a claim and getting compensation has been very easy, Zoe Bailey has always given quick, knowledgeable replies and sorted out the whole event with ease. Thank you
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Rebecca was extremely helpful explaining and guiding me through the car insurance
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Very professional and friendly service offering the best value product
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Appreciated the face-to-face contact and speaking to someone in the UK, not one of those remote call centres where half the time you can only communicate via a chat bot.
I got a good deal and felt like the people are on your side with a genuine willingness to be helpful.
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So glad I now have Car Insurance where I can talk to human beings, which I have done and they have been polite, informative , friendly, professional and made me feel like I matter.
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The big insurers do not appear to award loyalty hence my reason for contacting a broker. Whilst I have achieved a good price reduction by using your firm, I do think that the £55 fee you charge is over the top. Whilst I understand you have to make money, you will no doubt also receive a commission fee from Ageas with whom you awarded my car insurance to.
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They ring to remind you when your insurance is about to expire, something that is easy to overlook. I find them friendly but professional.
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I was received with a warm, welcoming and informative conversation to discuss my requirements. Informative and concise, and any questions I has were answered succinctly.
Thank you.
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Very helpful and good communication skills.I was very happy with the way I was treated and happy with the price.
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I dealt with more than one operative. all of them were patient and helpful Shout out to George. I was happy to take out a new car insurance policy with then.
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Advisors name was Nicola Christensen. Really pleasant and cheerful to talk to and answered all my questions I had. 1st time I have used them as a company and quote was really competitive.
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Highly efficient
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Stressfree renewal. Very helpful from the start.
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July flyer from Howden Insurance piqued my attention. Spoke to Liam Snaith who was excellent. Succinct comments and very knowledgeable. He listened and came up with a quote that I accepted. Great care taken in making sure I understood the detail. If this is the company ethos, long may it continue. 5*
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Got great advice and a better deal
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We have used Howdens previously Aplan for many years and always found them to be efficient in dealing with our Insurances. Maria Ormesher at the Welwyn office was very knowledgeable and helpful in rearranging our van insurance this year.
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Lovely to ring an insurance company and not be onto a machine for an hour until you get through.
Pieter was so helpful , I rang to get a comparison as auto renewed with Coop for home insurance and thought it looked pricey. Howdens was half the price and a much better policy, just shows you need to compare! Pieter has been on the ball with getting our policy sorted and explained everything so well. Highly recommend this company!
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