Howden Insurance
Latest Reviews
No problem. Easy and straight forward.
Source: trustpilot.com
We had ingress of water through a bedroom ceiling caused by overheating boiler and problems with water tanks in attic.
Our claim was in respect of damage to the ceiling, floor rug and the bed itself including covers mattress and main bed frame.
Our contact in Howdens in Farnborough was James Cervi.
James was of great help in providing support in putting our claim together and following through on our behalf with the insurers.
He was readily available for any clarifications we needed and from our perspective his support was very necessary to conclude the claim and have a purposeful link with the insurers.
Our claim was in respect of damage to the ceiling, floor rug and the bed itself including covers mattress and main bed frame.
Our contact in Howdens in Farnborough was James Cervi.
James was of great help in providing support in putting our claim together and following through on our behalf with the insurers.
He was readily available for any clarifications we needed and from our perspective his support was very necessary to conclude the claim and have a purposeful link with the insurers.
Source: trustpilot.com
Good service
Source: trustpilot.com
Talked us through the process step by step with patience and a listening ear. Great value for money and customer service
Source: trustpilot.com
Friendly helpful service.
Source: trustpilot.com
Friendly helpful staff, will certainly contact them again for any future cars.
Source: trustpilot.com
Excellent service from Sarah Hares at Howden - and from the insurance company and the repair company. Sarah checked in regularly to see how things were going with my car repair and everything was very efficient and completed to a high standard - brilliant!
Source: trustpilot.com
I have used A plan insurance in Aylesbury now called Howden insurance for many years and have always received a timeous and excellent service. Once again Rees called on time about renewal, was helpful friendly and knowledgeable.
Source: trustpilot.com
I found them very friendly and keen to assist and reassure. I hope I never will need to claim on my insurance but if I do have to in the future I am confident they will be there to help me.
Source: trustpilot.com
Being able to renew policy's by speaking to a member of staff when telephoning company.
Source: trustpilot.com
Nice person to communicate with on phone, without long waiting times.
Source: trustpilot.com
Initial consultation brilliant. Follow up conversation, to discuss policy, met with dismissive ambivalence. Shame.
Source: trustpilot.com
Its great to deal with knowledgeable people rather than a call centre. It gave me comfort knowing i was getting the right insurance for a vehicle new to my business in what is a minefield of different insurance types. i was glad i called them.
Source: trustpilot.com
Changing vehicle on existing insurance, customer support excellent, went the extra mile to obtain the best quote and cover for a hybrid vehicle including cancelling existing cover on petrol vehicle. Thank you for your continued excellent service.
Source: trustpilot.com
Service from Ethan and the branch has been superb, punctual when they say they will call including flexible around my work, nothings too much trouble and they make the quotation process efficient. Great knowledge of products and I would highly recommend.
Source: trustpilot.com
Very helpful, good customer service.
Source: trustpilot.com
I was looking to insure a property that was in probate. As none of the main Insurance companies did probate Ins. Howdens were recommended. So I contacted them and was passed through to their York office. I spoke to Donna, told her of the situation, she was so helpful and sympathetic throughout the conversation, which is what you need when dealing with the loss of a family member and all stress that come's with it. Donna explained everything clearly, no pushy sales talk. So I Would definitely recommend Howdens just for their friendly service, also whenever I rang them the phone was answered very quickly.
Source: trustpilot.com
Excellent service and great to deal with
Source: trustpilot.com
Charlie Fowler was the agent that helped me and his customer service was exemplary. He answered all my questions and was very patient. He was very polite when I initially said I would be using my original insurer and wished me well. When I changed my mind because I felt the Howden Insurance cover better suited my needs he was approachable, thorough and professional. He was a credit to the company.
Source: trustpilot.com
Many thanks to Cecile at the Sutton Coldfield branch .She was very helpful , professional and well informed about the insurance cover we required .The quotes we received were very competitive and we will be definitely be using Howdens in future.
Source: trustpilot.com
it gave me what I needed
Source: trustpilot.com
Great customer service from Ami. She provided a very acceptable price for my car insurance and had only a week earlier provided excellent service for my wife’s car insurance.
The prices offered are really good and the actual staff appear to be of a higher caliber to other companies.
These are that good we now have two vehicles insured with them.
Let’s see if we can make 3 out of 3 when the time comes.
The prices offered are really good and the actual staff appear to be of a higher caliber to other companies.
These are that good we now have two vehicles insured with them.
Let’s see if we can make 3 out of 3 when the time comes.
Source: trustpilot.com
I had been gathering quotations for renewal of my car insurance (online and by phone with previous insurers) when I received a letter in the post from Howden and thought I'd "give them a try".
I spoke with Stephanie on the phone and she was extremely helpful, thorough and friendly; and one aspect that particularly appealed is that they are a "local" insurance broker. The quote was slightly higher than my renewal but Stephanie managed to get as close to that figure as possible and I decided to take up the policy. I was extremely happy with the service provided.
I spoke with Stephanie on the phone and she was extremely helpful, thorough and friendly; and one aspect that particularly appealed is that they are a "local" insurance broker. The quote was slightly higher than my renewal but Stephanie managed to get as close to that figure as possible and I decided to take up the policy. I was extremely happy with the service provided.
Source: trustpilot.com
Alex sorted our car insurance with ease. Very friendly, patient and helpful.
Source: trustpilot.com
Nathan was efficient and friendly and explained the options for the car insurance policies concisely.
Source: trustpilot.com
