Howden Insurance
Latest Reviews
Great communication very impressed based in the UK
Also great price
Also great price
Source: trustpilot.com
We are very happy to have our insurance cover through Howden Insurance and feel that we are in very good hands.
We have been dealing with Alex Townsend who has been amazing throughout. Alex has gone above and beyond in every step of the way through our process. He has been an absolute pleasure to deal with and not only showed such professionalism but also kindness and care. Thank you Alex you are amazing, it̢۪s been such a pleasure to have your expertise and knowledge and above all your kindness. We send you are warmest regards. Michelle & Roger Butler
We have been dealing with Alex Townsend who has been amazing throughout. Alex has gone above and beyond in every step of the way through our process. He has been an absolute pleasure to deal with and not only showed such professionalism but also kindness and care. Thank you Alex you are amazing, it̢۪s been such a pleasure to have your expertise and knowledge and above all your kindness. We send you are warmest regards. Michelle & Roger Butler
Source: trustpilot.com
The service from this company was very good and helpful.
Source: trustpilot.com
Helpful and concise all round.
Source: trustpilot.com
Good service
Source: trustpilot.com
Very helpful and polite.
Source: trustpilot.com
Nice and clear experience cd
Source: trustpilot.com
They answered all my questions and we were pleased to go with them
Source: trustpilot.com
Felt reassured that I was being listened to and the agent looked for the best deal.
Only disappointment was that agent failed to return my call when I originally called them.
Only disappointment was that agent failed to return my call when I originally called them.
Source: trustpilot.com
I was very pleased with the response to a change in my details and the options that were found for me. There was some confusion about sending through documentation.
Source: trustpilot.com
Returning to the services of a Broker.
Having brief experience with online insurance and being very dissatisfied I was recommended to use Howden. From the friendly receptionist to Jon who dealt with me it was wonderful to have a human to talk to and Jon gave me a very competitive quote and arranged my car insurance and said to call him at any time if I have any need to. Howdens have restored my confidence that I can speak directly to solve any concerns I might have in the future.
Having brief experience with online insurance and being very dissatisfied I was recommended to use Howden. From the friendly receptionist to Jon who dealt with me it was wonderful to have a human to talk to and Jon gave me a very competitive quote and arranged my car insurance and said to call him at any time if I have any need to. Howdens have restored my confidence that I can speak directly to solve any concerns I might have in the future.
Source: trustpilot.com
Changed my car insurance to best deal. Staff as usual helpful.
Source: trustpilot.com
it was so easy he explained everything to me in terms i could understand
Source: trustpilot.com
Excellent customer service
Source: trustpilot.com
Excellent to deal with, highly recommended.
Source: trustpilot.com
1 Howden called me, following an enquiry from me a year ago. When I said I would be interested in a quote, they simply transferred me onto a phone queue, leading to an unplanned and unwanted interruption to my day.
2 Howden confirmed the purchase with a bland email pointing me at a mobile app in order to see what I'd bought, with not even a receipt. They ignored my request for an emailed receipt and policy documents, until I threatened to cancel the policy.
2 Howden confirmed the purchase with a bland email pointing me at a mobile app in order to see what I'd bought, with not even a receipt. They ignored my request for an emailed receipt and policy documents, until I threatened to cancel the policy.
Source: trustpilot.com
Very simple process helpful staff who reply quickly and an amazing price £1000 less than my old insurance company
Source: trustpilot.com
Made my day when I took insurance with Howdens...quote was amazing...sales guys were so easy to talk to and so helpful... recommend these guys to anyone...
Source: trustpilot.com
Very thorough
Source: trustpilot.com
Was pleased with my contact on telephone , insurance policy organised and paid for but was promised I would receive a paper copy which
unfortunately has not arrived. I know I have it as an email but like to have a paper copy for my file. I am an elderly client. I hope to receive paper copy requested very soon
unfortunately has not arrived. I know I have it as an email but like to have a paper copy for my file. I am an elderly client. I hope to receive paper copy requested very soon
Source: trustpilot.com
Great interaction with everyone I have spoken to, extremely polite and helpful.
Source: trustpilot.com
The person I spoke with I think was called Josh?was friendly helpful and I thought he new what he was talking about
Source: trustpilot.com
The staff were very helpful and knowledgeable. They answered the phone right away without my having to try to converse with a chat bot or press a series of numbers. They are there to help customers who don't want the online/mobile experience. Such a pleasant change. So glad I found them.
Source: trustpilot.com
Great service, no pressure, just very helpful, and good value.
Source: trustpilot.com
First class helpfully staff
Source: trustpilot.com
