Howden Insurance
Latest Reviews
The agent at the insurance brokers initially put forward a policy that was inappropriate as it was only for Landlords. The process of providing information was repetitive as the agent was unable to retain or recall information already provided. The final result was satisfactory, but it was a unnecessarily prolonged process.
Source: trustpilot.com
James Macintosh dealt with my home insurance. James was very helpful and knowledgeable. He always followed up on his phone calls and was extremely helpful.
Source: trustpilot.com
Excellent friendly and professional service
Source: trustpilot.com
After years of being a Company Car driver I was looking to insure a car in my own name for the first time since the 1980’s. Frankie was particularly helpful and managed to get me some no claims discount, based on my Company Car driving history. It was good to engage with a human, rather than a Bot!
Source: trustpilot.com
Peter was very helpful and knowledgeable regarding the insurance we needed, it was a pleasure working with him and Howden Insurance.
Source: trustpilot.com
I felt I had a really good experience when calling up to discuss my needs and get a quote and the price seemed reasonable in comparison to other quotes I had. However I was quite disappointed when I called up to accept the quote, only to find it didn't include some of the extras quotes from other companies included, making it hard to compare, and I felt I was bombarded with a number of add ons/up-selling tactics which felt like it spoilt the initial trust I'd developed with the company. I needed to sort insurance so didn't have time to go away again and review all of the add on costs compared to what other companies had quoted. I felt disappointed some of those things weren't already included. I felt it needed more transparency really.
Source: trustpilot.com
This review is for the customer service in my purchase and advice in purchasing the policy.
Friendly, called back when they promised to, Explained policy benefits and restrictions clearly
Friendly, called back when they promised to, Explained policy benefits and restrictions clearly
Source: trustpilot.com
Harry , my broker was excellent in every respect , the quote was significantly better than my current car insurer .
Source: trustpilot.com
Staff helpful easy to deal with polite and pleasant
Source: trustpilot.com
A very easy company to deal with. All information given 3 years prior was retained so no lengthy questions.
Just a slight tweak hear and there. A good price was given with all the information explained very clearly. The renewal quote stayed the same from quote to taking out the policy. I would Highley recommend this company for classic car insurance.
Just a slight tweak hear and there. A good price was given with all the information explained very clearly. The renewal quote stayed the same from quote to taking out the policy. I would Highley recommend this company for classic car insurance.
Source: trustpilot.com
Very good service and prompt
Source: trustpilot.com
Had good service
Source: trustpilot.com
What I needed was provided.l
Source: trustpilot.com
Adam Symes, who took my request for a quote, fully understood my requirements and as a result I was given a very good quote which I accepted.
Source: trustpilot.com
I've just arranged my car insurance on 2 vehicles with Jane Rowe of Howden Insurance Fareham. Based on my experience I couldn't recommend them highly enough, Jane was extremely professional, friendly with a down to earth persona and was so clear in explaining everything to me. Added to this I received a very favourable premium compared to my outgoing insurance. A bit of good old fashioned service and the personal approach was very welcomed.
Source: trustpilot.com
ILL DO THIS FACE TO FACE
Source: trustpilot.com
Pursuing Car Insurance and came across this Company via the internet. Spoke with Nilesh at Luton Branch, who was very helpful, and the service compared very favourably with the usual anonymous comparison processes (and risks), that I find so frustrating. Whilst on this occasion, I did not proceed with Howden, my positive experience has influenced me to contact them for further requirements later in the year.
Source: trustpilot.com
Great communication very good price on car insurance renew
Highly recommend
Highly recommend
Source: trustpilot.com
First time with Howdens insurance and was made to feel a valued customer.er from the very first minute
Charles who was the person I spoke with was excellent and provided me with everything I needed to ensure I had the correct level of assurance that met my needs, excellent service.
Charles who was the person I spoke with was excellent and provided me with everything I needed to ensure I had the correct level of assurance that met my needs, excellent service.
Source: trustpilot.com
They were professional, all my options were on explained clearly to me. There was no rush, or pressure to buy any policy
Source: trustpilot.com
Superb service. Beautiful office Suite. Friendly, helpful staff, so understanding of individual customers needs. I will certainly recommend Howden Insurance to family and friends. Susan Nuttall
Source: trustpilot.com
Connor made the transition to Howdens seamless and the follow ups have been useful and thoughtful. Great service 👏
Source: trustpilot.com
Everything was explained in detail. The customer service was excellent.
Source: trustpilot.com
polite and very helpful
Source: trustpilot.com
Josh was very helpful at obtaining my cover that I required
Source: trustpilot.com
