Howden Insurance
Latest Reviews
I had excellent service from Alice at Bournemouth who made everything clear regarding my home and car insurance.
Source: trustpilot.com
The lady I spoke to was courteous and very helpful. She asked questions which I hadn’t even thought of to get the most appropriate cover for my vehicle.
I needed the actual purchase value of the vehicle not the market value quoted by other insurers as it had lots of upgrades that’s not covered in their market value quote. This is my first time with Howden and hopefully I don’t have to make a claim because that’s the time you discover how good they really are. I believe I’ve paid a fair price for the cover I needed as other companies were a lot more expensive.
I needed the actual purchase value of the vehicle not the market value quoted by other insurers as it had lots of upgrades that’s not covered in their market value quote. This is my first time with Howden and hopefully I don’t have to make a claim because that’s the time you discover how good they really are. I believe I’ve paid a fair price for the cover I needed as other companies were a lot more expensive.
Source: trustpilot.com
Suzanne from Howden called to discuss my contents insurance & managed to save me £100 which was great but just as importantly Suzanne was so friendly on the phone ☺️ I felt like I was speaking to a friend with my best interests at heart!
Source: trustpilot.com
Nicola was brilliant in answering all my questions and when we had to review the next day she completed the amendment. Thank you
Source: trustpilot.com
We had several questions around home and contents insurance, all answered promptly by Catherine Smith at the Tooting office. Fast and pleasant service.
Source: trustpilot.com
I’m converting my van into a camper and the representative that dealt with my enquiry was very helpful and explained every process to me and came up with a very competitive price.
Source: trustpilot.com
Luca at the Bury St Edmunds branch made a complicated home insurance very easy, he was very thorough and friendly and was more than happy to tweak the policy to my needs whilst exploring different options. Excellent customer service
Source: trustpilot.com
Luke was helpful in finding a good balance between the excess and the premium.
Source: trustpilot.com
The person who dealt with my insurance was very helpful and efficient and all documentation was received promptly.
Source: trustpilot.com
Great service and swift response
Source: trustpilot.com
Friendly staff and very helpful in finding like for like home insurance
Source: trustpilot.com
Was very helpful explained everything to me thank you 😊 very much
Source: trustpilot.com
Very helpful very informative and good follow up
Source: trustpilot.com
Had no problems setting up the insurance but getting to the website to view and check the documents was difficult and it took several attempts to get access. The first attempt failed when the software said the policy did not exist.
Source: trustpilot.com
Made insuring car easy.
Source: trustpilot.com
Good all round staff are helpful would recommend
Source: trustpilot.com
The lady and the gentleman I spoke to and who handled my renewal were extremely helpful and were happy to send me hard copies of my documents as well as on line copies, which was very useful to me as I am elderly and find paper copies easier to handle.
Source: trustpilot.com
Good service and knowledgeable
Source: trustpilot.com
I crashed my car in January and James from the Farnborough branch was absolutely brilliant from start to finish. He dealt with my case sympathetically as I was going through some stressful issues with my very poorly mother during the time of my claim. I have been with Howdens (prev A Plan Insurance) for years without any need to claim but this time round the whole experience was seemless. It was especially good to speak to an actual advisor who spoke to me as an individual quickly and easily and who was extremely knowledgeable. Thankyou Howdens.
Source: trustpilot.com
Always a positive service
Source: trustpilot.com
Really easy companies to deal with
Source: trustpilot.com
Very competitive price, explained everything thoroughly including level of cover and all pricing including excesses. Importantly there was no pressure to take out policy straight away. Very helpful and a great process throughout.
Source: trustpilot.com
The advisor was very good.Frienly and informative.
Source: trustpilot.com
My original insurance company moved over to Plan A then Howdens at the Luton brance. Throughout all my dealings with the Luton brance I have found the staff to be knowledgeable, polite and always call back as promised. I am happy with the team, the price I pay and working relationship we have.
Source: trustpilot.com
Andy Reid in taunton howdens was really helpful and knowledgeable- thank you
Source: trustpilot.com
