Howden Insurance
Latest Reviews
Efficient competent personal service
Source: trustpilot.com
Excellent service from Angel Marino at the Worthing office. Have been insured with you for a couple of years and Angel has always been most helpful and courteous and very helpful and knowledgeable. Wouldn’t hesitate to recommend you at all👍
5 stars all the way.
5 stars all the way.
Source: trustpilot.com
There was no pressure but all questions asked answered all my needs and more.
Source: trustpilot.com
Joe was nice to talk to and very helpful
Source: trustpilot.com
Great customer service! Thank you
Source: trustpilot.com
Polite call. Went through all options gave best one
Source: trustpilot.com
The staff are extremely helpful and understanding, they are patient and take time to explain so that the customer is clear about the 'offer'.
They answer the phone promptly and always ring back when they say they will.
They answer the phone promptly and always ring back when they say they will.
Source: trustpilot.com
It was great to talk with someone who undoubtedly knew their products. Paresh was helpful and informative. Thank you
Source: trustpilot.com
Very helpful and understanding
Source: trustpilot.com
First class customer service. I am recommendinmg my broker Greg Campbell at Howdens Insurance who has not only saved me a lot of money today but has renewed my faith in the insurance industry. A credit to the company, he is a problem solver and takes the time to meet your needs. He was able to secure me a great car insurance policy that I could not get on my own online and I could not be happier. Well done Greg!!
Source: trustpilot.com
they seem more interested in trying to sell more insurance
Source: trustpilot.com
Personal attention by Rob Byrd made having the right insurance cover easy.
Source: trustpilot.com
I was with A/Plan for years and was told to shop around for better prices which i did and went with Adrian Flux as this was cheaper .What a MISTAKE they were terrible in dealing with a claim ,Never again.
Went back to Howden was A/Plan local to me in Ipswich very friendly team and if any problems you can go and see them in the office instead of phoning and getting cut off like the other company after 2hrs on hold . Howden 100%
Went back to Howden was A/Plan local to me in Ipswich very friendly team and if any problems you can go and see them in the office instead of phoning and getting cut off like the other company after 2hrs on hold . Howden 100%
Source: trustpilot.com
Called in without an appointment to discuss cover for my wife’s car. It was slightly complicated but Tara explained how she could resolve the issue and then proceeded to research policies to provide the required cover.
She was professional, patient and had an extensive knowledge of her subject, it was really nice to sit and talk to someone rather than wade through the experience on line. I will go back when our other car is due to renew as I was so pleased with how Tara dealt with it.
She was professional, patient and had an extensive knowledge of her subject, it was really nice to sit and talk to someone rather than wade through the experience on line. I will go back when our other car is due to renew as I was so pleased with how Tara dealt with it.
Source: trustpilot.com
Had to change the insurance as husband cannot drive anymore. Very helpful young man on the phone who took details and dealt with all very confidently.
Source: trustpilot.com
I spoke with Patryk Pietras from the Tooting Branch and Nicholas Francis. Out of all insurance companies I spoke with today (I spoke with a lot my brain feels utterly fried!) Patryk and Nicholas were the most lovely and helpful people I have had the pleasure to speak to, to get my van and business insurance sorted with. They had patience. I've just got a van which is going to be my only vehicle for personal use and I'm setting up a gardening business so it will also be used for my business. Patryk and Nicholas went above and beyond to help me as I'm new at starting up and getting things sorted that I needed to and I now have my van insured and myself insured for the business. So I just want to say thank you so much for being so kind and helpful they are both an asset to the company.
Source: trustpilot.com
Superb service from Danny & Amelia at the Weybridge branch over the past year. I tried Howden's after my previous car insurer (Privilege) cancelled without telling me due to a system error, whatever that means. Often tricky insuring a Japanese import, but they found a decent rate with Prestige, and I subsequently added my electric car as that was becoming difficult to insure. Thanks!
Source: trustpilot.com
Very attentive, helpful service
Source: trustpilot.com
I've been using the Frome branch starting very shortly after I moved to the town and wouldn't change a thing! It's helpful to have any insurance needs under one roof. Absolutely everyone is friendly, helpful and extremely skilled at finding good deals, even with some pretty niche requirements. Shout out to the entire team, most recent thanks go to Laura, Allie, Mikey and Lewis for theit help
Source: trustpilot.com
Firstly we were annoyed with the fact that we were given very short notice to renew the motor policy and in did complain by email. It has taken over 2 weeks for the certificate of insurance to arrive in the post and this was after 2 telephone calls chasing this up! We had previously been with Mid-Counties Insurers for a long time and never had any reason to complain about the service.
Source: trustpilot.com
Straight to the point problem solved
Source: trustpilot.com
Howden provide an efficient, and importantly for me, a personal service. It is very helpful to be able to discuss with a real person. In my case this was Maria from the Welwyn Garden City branch who was excellent. The quotations appear to be competitive. All in all Howden provides a very good experience
Source: trustpilot.com
I received a very personal service from Catherine Smith who went above and beyond to retain my business. She will try and quote in future years for other Insurance policies on a competitive basis
Source: trustpilot.com
Very helpful agent who knew her job and was delightful to talk to. She really handled my questions with promptness and skill.
Source: trustpilot.com
Catherine Smith talked me through my house insurance and was courteous, thorough and clear. I have been with Howden for many years now and have always found the company efficient, trustworthy with competitive premiums
Source: trustpilot.com
