Howden Insurance
Latest Reviews
Simply the very best service and the professionalism shown by your staff.
Thank you
Thank you
Source: trustpilot.com
No issues no problems.
Source: trustpilot.com
Always great service and nice personable staff .
A really helpful company to deal with .
A really helpful company to deal with .
Source: trustpilot.com
Nice services
Thank you
Thank you
Source: trustpilot.com
A very good service is provided. My only criticism would be that I have three different insurance policies with A-plan (house, contents and car). Apparently all three have to be dealt with by three different offices. This is inefficient and confusing.I am sure I spend three times the amount of time on the telephone than could be required.
Source: trustpilot.com
Always fantastic service prices and help when needed x
Source: trustpilot.com
Having previously become incredibly frustrated dealing with a faceless online insurance website it was so satisfying and reassuring to speak to the courteous, helpful A Plan team - thank you
Source: trustpilot.com
Very professional service very informative about what service is available
Source: trustpilot.com
Wonderful service from Jon at A-Plan and the full team. Makes a huge difference to actually have the phone answered by a real human being with a phone line that is not suffering the delay of international calls. Also being issued with paper insurance policies which to me are vital! I will use this company all the time.
Source: trustpilot.com
Ashley sellers from lichfield branch was amazing at cutting my bike insurance quote in half! I Highly recommend Aplan and will be switching all our insurances ASAP
Friendly and helpful service
Thank you
Friendly and helpful service
Thank you
Source: trustpilot.com
So glad I have rejoined Aplan again, I have been with aplan previously and they were excellent. I now have my home and car insurance through them. Jon Fletcher from Worcester branch really helped on the phone too helped me get the best price along with the best offer. Thanks Jon 👍🏻
Source: trustpilot.com
Pain free house insurance renewal, professionally assisted by John Crossley and Craig Brinkworth.
Source: trustpilot.com
Got insurance for my vw transporter T5.1 converted into a camper. I found A-plan to be very helpful. Frazer gave me great advice. The cover he found for me was miles cheaper than others and the best bit is my van is insured for the correct value should anything happen. Fantastic customer service. Would highly recommend.
Source: trustpilot.com
Excellent service at A Plan.
My family and I have been with them for 6 years and they have been so helpful in figuring out what policy would be best for me and for explaining and simplifying parts I was unsure of or didn't understand.
The Guildford branch was my main contact and the staff there were friendly and a pleasure to talk too. I would like to specifically recommend and commend Edward Harris as I had spoken to him on a few occasions over the years prior and he not only helped me majorly with sorting my car insurance but recognised me and engaged in friendly and polite conversation in regards to my current wellbeing whilst still maintaining a professional air.
If your nervous about looking into insurance or unsure where to start, I would recommend A Plan.
My family and I have been with them for 6 years and they have been so helpful in figuring out what policy would be best for me and for explaining and simplifying parts I was unsure of or didn't understand.
The Guildford branch was my main contact and the staff there were friendly and a pleasure to talk too. I would like to specifically recommend and commend Edward Harris as I had spoken to him on a few occasions over the years prior and he not only helped me majorly with sorting my car insurance but recognised me and engaged in friendly and polite conversation in regards to my current wellbeing whilst still maintaining a professional air.
If your nervous about looking into insurance or unsure where to start, I would recommend A Plan.
Source: trustpilot.com
I have been with Aplan for 30 years, for car, family accident and home insurance. They are not the cheapest but their service is excellent.
I particularly want to commend their Abingdon office for providing excellent advice during a recent claim process (Aidan).
Other branches of Aplan I have found very good and used are Aplan private In Farnham, landlord insurance in Leamington Spa and family accident cover in Bury St. Edmunds.
The only criticism I have is their use of Kindertons , a no fault car accident claim agent , who were a complete disaster on a recent claim (see my separate review). I am not sure why Aplan wants to be associated with such a dreadful business.
I particularly want to commend their Abingdon office for providing excellent advice during a recent claim process (Aidan).
Other branches of Aplan I have found very good and used are Aplan private In Farnham, landlord insurance in Leamington Spa and family accident cover in Bury St. Edmunds.
The only criticism I have is their use of Kindertons , a no fault car accident claim agent , who were a complete disaster on a recent claim (see my separate review). I am not sure why Aplan wants to be associated with such a dreadful business.
Source: trustpilot.com
An excellent insurance company. Great staff to deal with, specifically Oliver Rossi. Got a very competitive price for my VW T4 insurance and better cover too. This company was recommended to me by a family friend and I will be recommending others.
Source: trustpilot.com
What a great team at A plan, needed to change insurance for a new car, one call to A plan and all was sorted in minutes. Special thanks to Scott Cooper wow will always use A plan for motor and house insurance.
Source: trustpilot.com
Wanting to buy my first panel van to convert to a day van and struggling to find an affordable and practical insurance, I rang this company and Jacob Hambidge took me through all the various options that were available and found me the ideal insurance that allowed me a period of time to do the conversion, had European options as part of the deal and also with a great level of cover. He spent a considerable time working on this and I cannot recommend them enough. I have had to alter some small details once I had actually bought the van which was done quickly and efficiently by another team member over the phone. Excellent customer service and products.
Source: trustpilot.com
I spoke to Ashley Sellers regarding my house insurance renewal. He was so helpful and made the process of changes required very easy. A big thank you.
Source: trustpilot.com
John Fletcher fromA-Plan Worcester branch was extremely helpful this morning with my many queries and questions. His patience and time resulted in my purchasing a new policy I am pleased with. I already have my home's buildings and contents insurance with A-Plan so to have both in the same place is very satisfying. Thank you John.
Source: trustpilot.com
I have been a customer with A-Plan for four years with various insurance policies. During these unprecedented times, the staff have been working from home and still offered an excellent service and been as helpful as ever. My most recent experience was with Josette.
Source: trustpilot.com
Prompt, professional response by Rebekah who is a credit to Aplan and a great example of how customer service should operate.
Source: trustpilot.com
I spoke to Luke in the Parkstone Branch, he helped me with car insurance and found a quote that was £100 less than the quotes I’d had. He was friendly and professional, prompt with calling me back.
Source: trustpilot.com
I was told to get a quote from my friend as they are with A-Plan car insurance and they highly recommended them So glad I did as I got a very excellent quote and excellent service by George Clark. He took time to listen to my requirements and kept me well informed by email regarding my policy details and has always responded very quickly to my emails sent to him. Excellent service and would highly recommend. Thank you George and A-Plan Insurance.
Source: trustpilot.com
It's always really easy to deal with A plan. This time George (Branch Manager) from Colchester branch helped us find a new policy for my elderly parents. They had just renewed each year with the same company and never queried the quote, like so many older people I would imagine. George found the same policy for literally half the price of what they were paying. He explained it really well so my parents could understand it all - a really great experience for them as they were nervous about swapping companies after all these years, they really didn't think it could be so simple. Thankyou George for all your help.
Source: trustpilot.com
