Howden Insurance
Latest Reviews
Simple. The team at A-plan have looked after my insurance requirements for over 7 years. They have helped friends when they needed insurance that met their requirements and secured that insurance at very competitive rates and they are always at the end of the phone even through the whole of lock-down.
Source: trustpilot.com
Reliable service and nice people to deal with
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Polite and helpful staff and good value policies. It’s also nice to be able to discuss anything with local staff.
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Very helpful and a competitive company.
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They seem to be a "fair" company that appear to have the customer in mind when quoting prices etc
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Nice and full information proved
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Used for the past 5yrs. Excellent service, most competitive price every time. Highly Recommended...
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As always a great service and help to get the best policy for me.
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Always very polite and respectful
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Good and helpful people and very good rates
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Nice people. Helpful. Wonderfully speedy service when we had an accident.
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A Plan are always very helpful and efficient and they haven’t disappointed this time.
Source: trustpilot.com
Very efficient friendly service
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A-Plan Insurance helpful no nonsense company.
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Great personal service .Handy that they are local so you can pop in if you need too
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Good cover at good prices with a check against market prices each year which reassures me. Staff are exceptionally helpful, polite and efficient - both when arranging your cover and if you should need to use it.
Source: trustpilot.com
I had to make a claim on the household contents insurance during lockdown. I contacted A-Plan and they arranged with the insurance company to email a claim form. The form arrived, however it would not accept any entries. I contacted A-Plan. They arranged for a representative from the insurer to contact me by 'phone, A-Plan passed on details of the times that I would be available. The company 'phoned during a time when I had said I was not available. They agreed to 'phone back the next day. No call came. A-Plan contacted me to check how it went, I gave the sorry tale. The company never did 'phone back. In the end A-Plan 'phoned me and the insurer and passed me on directly. Excellent work A-Plan. Matter is now resolved I have cheque!
Source: trustpilot.com
Gives excellent service
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First class customer service. Nothing too much trouble
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Staff are always very helpful and friendly with good advice and their prices are very competitive.
Source: trustpilot.com
Excellent service and polite staff. Far better than go compare
Source: trustpilot.com
I found A-Plan very helpful and knowledgeable. I depend on them for their expertise with my insurances; I'm not an expert.
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Excellent polite staff and go out of their way to help
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Renewal of car insurance was semless and I have every confidence in the A Plan Team
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excellent service- A-plan had pre-empted my needs and automatically gave the discount for NHS employees without me having to ask.
Source: trustpilot.com
