Howden Insurance
Latest Reviews
Your Agent was very helpful and extremely pleasant.
Source: trustpilot.com
Excellent service, very helpful and understanding
Source: trustpilot.com
Always happy with customer service 😊
Source: trustpilot.com
Always use them and they are very good, excellent customer service and very courteous
Source: trustpilot.com
Informed me about my renewal with a quote from my present insurer and a new quote from a new insurer. It was like for like. This was followed up by a phone call to go over details, and answered my questions about the quotes. Once I had agreed to the quote they sent me a copy to read through, again answering questions, before I made payment. Throughout they were friendly and patient when answering questions .
Source: trustpilot.com
Very friendly and knowledgeable, a pleasure to deal with!
Source: trustpilot.com
I recently moved to this area and found that I needed an extra policy along with a specialist cover to cater for my circumstances. I contacted A-Line for assistance. Within 24 hours I had peace of mind, cover having been placed efficiently, politely and at reasonable cost. First class service.
Source: trustpilot.com
No messing about, just a simple and efficient service.
Source: trustpilot.com
I dealt with a rep called Aidan, and he was fantastic. I now have my caravan, car, home and contents insurance with these guys. Insanely helpful and everything you need to get the best price and service!
Source: trustpilot.com
Having been a customer of a plan for a number of years, I'm always impressed with their service.
Lauren Serrano Burke, and the Bournemouth office are a pleasure to deal with, answer all my questions efficiently, and easy to contact even while working from home.
Lauren Serrano Burke, and the Bournemouth office are a pleasure to deal with, answer all my questions efficiently, and easy to contact even while working from home.
Source: trustpilot.com
Very professional staff
Source: trustpilot.com
A Plan Horsham obtained a great price with great cover, they were knowledgeable and professional and all my documentation was quickly received. It is reassuring to know that professional people are looking after my insurance requirements
Source: trustpilot.com
Excellent customer service - friendly, knowledgeable person at the end of the phone. Good price.
Source: trustpilot.com
We like to deal face to face with insurance people. Until Lockdown we were able to do this. It makes a lot of difference to us.
The Bury St Edmunds branch were able to answer our question simpoly and find us the appropriate policy for our cars. We subsequently used them for house insurance as well.
The Bury St Edmunds branch were able to answer our question simpoly and find us the appropriate policy for our cars. We subsequently used them for house insurance as well.
Source: trustpilot.com
So far, so good.
Have had the need to interact with the current insurance plan, other that the set up through our broker. It appears to offer what we want, but cannot give a full review of all the services and how they work when needed.
Have had the need to interact with the current insurance plan, other that the set up through our broker. It appears to offer what we want, but cannot give a full review of all the services and how they work when needed.
Source: trustpilot.com
Competitive price, but very annoying that they keep ringing.
Source: trustpilot.com
Great service and very competitive price.
Source: trustpilot.com
Helpfull staff, easy payment options, I was insured and on the road in no time at all, very happy.
Source: trustpilot.com
I've been with A-Plan for a good number of years for both car and home insurance. They have always provided an excellent service, ensuring that the policy meets my requirements at the best pice the market can offer. Their attention to detail and customer support and advice is second to none.
Source: trustpilot.com
Staff friendly and helpful
Source: trustpilot.com
It is so very helpful to have an independent broker who can help find the right cover for your insurance and able to give you a super price for it. One must respect the slight difference to a online quote due the salary paid to the staff. I can highly recommend the branch and company for their services.
Source: trustpilot.com
I have just taken out Car Insurance through A-Plan for the first time. I was very impressed with the speed, efficiency & professionalism in which my enquiry was dealt with. They found me a quote that has more to offer & also beats my last years premium from my previous insurers hands down. I thoroughly recommend that you contact them & obtain a quotation.
Source: trustpilot.com
Very easy to deal with Agent.
Source: trustpilot.com
I was disappointed about two aspects of my renewal:
a) That my house contents went from 0 to well over £140 for the year (apparently I got last year free as a favour, but I never expected this kind of jump);
b) my car insurance has only gone down effectively by a mere 2p even though I now have a 5-year NCD in place.
Overall, I would have appreciated a telephone call in advance of the increased costs - enough in advance for me to have time to make an informed decision. Not only did this not happen, but I had to call myself. I thought brokers looked for the best deal for their customers?
I expected better treatment.
a) That my house contents went from 0 to well over £140 for the year (apparently I got last year free as a favour, but I never expected this kind of jump);
b) my car insurance has only gone down effectively by a mere 2p even though I now have a 5-year NCD in place.
Overall, I would have appreciated a telephone call in advance of the increased costs - enough in advance for me to have time to make an informed decision. Not only did this not happen, but I had to call myself. I thought brokers looked for the best deal for their customers?
I expected better treatment.
Source: trustpilot.com
Good service via telephone. They took the time to actually listen and provide the specialist building insurance I required , rather than apply the computer says no answer, even more importantly if they didn't know the answer they checked to ensure I got the correct cover.
Source: trustpilot.com
