Howden Insurance

4.9/5 based on 66501 reviews
Latest Reviews
E mail followed up with phone call confirmed by e mail. Good efficient service
trustpilot.com
Source: trustpilot.com
good service very prompt reply
trustpilot.com
Source: trustpilot.com
A-Plan in Poole are just excellent. They remembered me from last year and the service just couldn't be better.
trustpilot.com
Source: trustpilot.com
Very happy so far nice guy dealt with my policy , hope it continues. Sally .
trustpilot.com
Source: trustpilot.com
Been with A plan for 7 years. The main thing I like is you actually speak to a person!! No multiple choice button pressing. Always a pleasure to speak to and helpful. Premiums always competitive as well. I organised my car insurance in about 10 minutes! Fantastic!
trustpilot.com
Source: trustpilot.com
Very professional, timely and well explained
trustpilot.com
Source: trustpilot.com
Very friendly and helpful and they got me a cheaper House Contents deal. You get to speak to a real person. Phone was answered quickly every time I called. Would definitely use again.
trustpilot.com
Source: trustpilot.com
Excellent customer service, very good prices and excellent product knowledge 😃
trustpilot.com
Source: trustpilot.com
good service that beat the quote from my then insurer
trustpilot.com
Source: trustpilot.com
Cathrine Smith was fast at excepting my postponement date. Next day I had the facts before me. Went through in detail. Checked other insurance I needed. Perfect.
trustpilot.com
Source: trustpilot.com
Because the person we’re very polite and good at there job and with this virus it is very hard to get in contact with people
trustpilot.com
Source: trustpilot.com
Aplan are highly recommended. Having recently taken out a insurance policy I can only express how pleased I was with a quotation. Very professional.

Quality service

Top marks

Thanks AJROB
trustpilot.com
Source: trustpilot.com
I have personally been using A Plan Insurance since 1998 and no other insurance broker has been able to match A Plan's prices, professional service and caring disposition. I highly recommend using A Plan as they do all the hard work for you and make sure that you are Insured at the end of each insurance policy.
trustpilot.com
Source: trustpilot.com
Telephoned to get a quote on new campa van and discuss policy on other campa van assistant was very helpful and i took the insurance out that day.
trustpilot.com
Source: trustpilot.com
My advisor was very clear and helpful in both car insurance and house insurance. I am very pleased with my experience. Thank you
trustpilot.com
Source: trustpilot.com
As it says on the tin ..... A Plan's working arrangements under the 'virus' were were clearly difficult for the staff as currently in any other UK organisation. However, a satisfactory service was provided, including hand delivery of the paper documents on a Saturday!
trustpilot.com
Source: trustpilot.com
On the back of having my own motor insurance with A-Plan I phoned on behalf of my wife. I had a very good experience with their adviser, Kaillie, who was most helpful throughout the entire course of negotiating. She seemed a very pleasant lady, fully committed with her level of customer service, and, as a result, a great ambassador for A-Plan.
trustpilot.com
Source: trustpilot.com
very helpful knowledgeable and pleasant staff to deal with
i always recieve good value for money
trustpilot.com
Source: trustpilot.com
Elizabeth is a very personable lady who goes that extra mile to help customers. She thinks out of the box to assist customers with the very best insurance options. Elizabeth realises the concept of customer care which is evident in the way she treats you. Nothing is too much trouble for her in an effort to help you. I look forward to renewing next year with APlan
trustpilot.com
Source: trustpilot.com
I was put in touch with A-plan and they have been very helpful with the insurance i need ive 3 cars and they have saved me a Fortune.
Highly recommended by myself dont think I will need to shop around again. Thank you very much A-plan.
trustpilot.com
Source: trustpilot.com
Thanks A plan for always getting me the best insurance prices and doing all the work for us .
trustpilot.com
Source: trustpilot.com
Great service
trustpilot.com
Source: trustpilot.com
Excellent service, swift and efficient. Got exactly what I needed
trustpilot.com
Source: trustpilot.com
I am a landlord with shared accommodation in Surrey and a complex of three properties in North Devon. The Surrey properties have been insured through A Plan since 1993.I know I could probably save a bit if money going through a comparison website, but I prefer to speak to a real person who is able to answer my questions, that's right, good old fashioned customer service. My Devon complex is in a level 3 flood area and although we have never flooded, insurers don't fight over you. It is a bit complicated as there is a holiday let, a private house an a new build ancillary accommodation for dependents. At one point I was paying £1800 a year to the NFU. A Plan in Weybridge who are my long standing office, told me their Farnham branch specialise in flood areas. I have only made one claim since 1983 and have many anti flood barriers, pumps etc in place even though they have never come into play . I now pay half the amount I was paying to the NFU and with more cover. I would definitely recommend any property owner to talk to A-Plan whether you are in letting or just wanting to insure your own house . They are decent straight forward people.
trustpilot.com
Source: trustpilot.com
Friendly, helpful staff offering good value policies.
trustpilot.com
Source: trustpilot.com
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