Howden Insurance
Latest Reviews
Having been a customer of a plan for a number of years, I'm always impressed with their service.
Lauren Serrano Burke, and the Bournemouth office are a pleasure to deal with, answer all my questions efficiently, and easy to contact even while working from home.
Lauren Serrano Burke, and the Bournemouth office are a pleasure to deal with, answer all my questions efficiently, and easy to contact even while working from home.
Source: trustpilot.com
Very professional staff
Source: trustpilot.com
A Plan Horsham obtained a great price with great cover, they were knowledgeable and professional and all my documentation was quickly received. It is reassuring to know that professional people are looking after my insurance requirements
Source: trustpilot.com
Excellent customer service - friendly, knowledgeable person at the end of the phone. Good price.
Source: trustpilot.com
We like to deal face to face with insurance people. Until Lockdown we were able to do this. It makes a lot of difference to us.
The Bury St Edmunds branch were able to answer our question simpoly and find us the appropriate policy for our cars. We subsequently used them for house insurance as well.
The Bury St Edmunds branch were able to answer our question simpoly and find us the appropriate policy for our cars. We subsequently used them for house insurance as well.
Source: trustpilot.com
So far, so good.
Have had the need to interact with the current insurance plan, other that the set up through our broker. It appears to offer what we want, but cannot give a full review of all the services and how they work when needed.
Have had the need to interact with the current insurance plan, other that the set up through our broker. It appears to offer what we want, but cannot give a full review of all the services and how they work when needed.
Source: trustpilot.com
Competitive price, but very annoying that they keep ringing.
Source: trustpilot.com
Great service and very competitive price.
Source: trustpilot.com
Helpfull staff, easy payment options, I was insured and on the road in no time at all, very happy.
Source: trustpilot.com
I've been with A-Plan for a good number of years for both car and home insurance. They have always provided an excellent service, ensuring that the policy meets my requirements at the best pice the market can offer. Their attention to detail and customer support and advice is second to none.
Source: trustpilot.com
Staff friendly and helpful
Source: trustpilot.com
It is so very helpful to have an independent broker who can help find the right cover for your insurance and able to give you a super price for it. One must respect the slight difference to a online quote due the salary paid to the staff. I can highly recommend the branch and company for their services.
Source: trustpilot.com
I have just taken out Car Insurance through A-Plan for the first time. I was very impressed with the speed, efficiency & professionalism in which my enquiry was dealt with. They found me a quote that has more to offer & also beats my last years premium from my previous insurers hands down. I thoroughly recommend that you contact them & obtain a quotation.
Source: trustpilot.com
Very easy to deal with Agent.
Source: trustpilot.com
I was disappointed about two aspects of my renewal:
a) That my house contents went from 0 to well over £140 for the year (apparently I got last year free as a favour, but I never expected this kind of jump);
b) my car insurance has only gone down effectively by a mere 2p even though I now have a 5-year NCD in place.
Overall, I would have appreciated a telephone call in advance of the increased costs - enough in advance for me to have time to make an informed decision. Not only did this not happen, but I had to call myself. I thought brokers looked for the best deal for their customers?
I expected better treatment.
a) That my house contents went from 0 to well over £140 for the year (apparently I got last year free as a favour, but I never expected this kind of jump);
b) my car insurance has only gone down effectively by a mere 2p even though I now have a 5-year NCD in place.
Overall, I would have appreciated a telephone call in advance of the increased costs - enough in advance for me to have time to make an informed decision. Not only did this not happen, but I had to call myself. I thought brokers looked for the best deal for their customers?
I expected better treatment.
Source: trustpilot.com
Good service via telephone. They took the time to actually listen and provide the specialist building insurance I required , rather than apply the computer says no answer, even more importantly if they didn't know the answer they checked to ensure I got the correct cover.
Source: trustpilot.com
Very helpful and put me onto the best plan for what I needed
Source: trustpilot.com
I have stayed with A-Plan Insurance for well over 15 years... my link to home😍. I have never been disappointed
Source: trustpilot.com
Good prices and excellent service
Source: trustpilot.com
Whilst we have no criticism of the performance of APlan we find that the insurance itself does not cover very much. There seems to be very little we could claim for. At the present time we have a situation where water has caused
damage by leaking from the lead guttering (valley hip). The lead guttering has become distressed over time. An accident but we cannot claim.
damage by leaking from the lead guttering (valley hip). The lead guttering has become distressed over time. An accident but we cannot claim.
Source: trustpilot.com
satisfactory
Source: trustpilot.com
Everything fine. Rebroked and a great job,
Source: trustpilot.com
As always everyone we spoke to regarding our insurance, went out of their way to be helpful and repeat things or reword for me when I didn't understand. Also got me the best possible deal
Source: trustpilot.com
Very pleased ,would recommend, just a phone call away .
Source: trustpilot.com
No fuss direct and strait forward information from a polite and well informed sales person
Source: trustpilot.com
