Howden Insurance
Latest Reviews
I renewed my car insurance last week but not before having my usual grumble about what appears to be an automatic higher offer system.
A plan have always been good to me over a very long period of time. It is my wish to return good service with my loyalty but it was severely tested this time.
I accepted the plea that they were doing as much as possible with the companies they use but I feel more should be done to negotiate with them particularly for loyal reasonable customers. My use of my car over the last 15 months has been drastically reduced but that has not been factored in.
I conclude with my usual plea that when reviewing my policies (all of which are with Aplan at present) and offering the new policy, I would accept a small increase usually straight away thus negating the need for the negotiating farce that happens.
As I have hardly ever made any claims all I want is a reliable policy that I will not have to claim on (hopefully) and rely on Aplan to look after.
A plan have always been good to me over a very long period of time. It is my wish to return good service with my loyalty but it was severely tested this time.
I accepted the plea that they were doing as much as possible with the companies they use but I feel more should be done to negotiate with them particularly for loyal reasonable customers. My use of my car over the last 15 months has been drastically reduced but that has not been factored in.
I conclude with my usual plea that when reviewing my policies (all of which are with Aplan at present) and offering the new policy, I would accept a small increase usually straight away thus negating the need for the negotiating farce that happens.
As I have hardly ever made any claims all I want is a reliable policy that I will not have to claim on (hopefully) and rely on Aplan to look after.
Source: trustpilot.com
Professional service
Source: trustpilot.com
I recently insured 2 motor vehicles with A-Plan Insurance. The staff were very helpful and I saved around £200 on previous premium.
Source: trustpilot.com
Very well kept up to date with all my policies.
Source: trustpilot.com
Very efficient, professional and friendly staff. Very efficient electronic delivery of policy paperwork. Premiums are competitive but not always the most competitive.
Source: trustpilot.com
In case of need it is nice to be able to speak to someone across a desk rather than dealing with computerized on line forms and remote individuals.
Source: trustpilot.com
Excellent, timely and professional service. Good value too, thank you.
Source: trustpilot.com
As usual I had very good professional service from A plan
Source: trustpilot.com
Good Service
Source: trustpilot.com
Brilliant service thank you very much
Source: trustpilot.com
Excellent service from A Plan. Renewed another of our company vans for another year.
Liz Holt in the Tooting office couldn't have been more helpful. Thanks A Plan and thanks Liz!
Liz Holt in the Tooting office couldn't have been more helpful. Thanks A Plan and thanks Liz!
Source: trustpilot.com
Great service,nothing to much trouble,very good communicators
Source: trustpilot.com
Excellent service
Source: trustpilot.com
I’ve returned to A-Plan year after year purely for the service. They do the running around for me which saves me time and I like to physically speak with a broker to make sure I’m covered properly with my car insurance.
Yes you can buy cheaper, but you “buy cheap you buy twice”.. when I did try another vendor for cost reasons I found out I wasn’t properly insured!!.. (large reputable company too- because it was done on line & with a robot)..
A-Plan are fast, helpful and prompt they know their market too. Keep it up.
Yes you can buy cheaper, but you “buy cheap you buy twice”.. when I did try another vendor for cost reasons I found out I wasn’t properly insured!!.. (large reputable company too- because it was done on line & with a robot)..
A-Plan are fast, helpful and prompt they know their market too. Keep it up.
Source: trustpilot.com
Very good easy to set up everything explained
Source: trustpilot.com
Thomas was polite and spoke clearly and concisely and was informative.
I am always pleased by the way I have been treated by A plan.
I am always pleased by the way I have been treated by A plan.
Source: trustpilot.com
Always so dependable, reliable and efficient. Wouldn’t be without A-Plan
Source: trustpilot.com
Very helpful and efficient in helping me find house insurance.
Source: trustpilot.com
My husband suddenly passed away and I needed to deal with his van insurance etc. Luke at a plan called me back and helped me with sorting it all out and setting up a new insurance policy for my son to drive the van. Luke was very compassionate,caring, considerate to me. Went over everything about the polices old and new a few times so I understood. Made a very sad experience easy to deal with. A big asset to this company. Thank you again luke for everything.
Source: trustpilot.com
Great service at a reasonable price. Hassle free insurance, did my van and liability in about half an hour
Source: trustpilot.com
Good set up and good friendly advice on the different policy's available for specialised insurence. Mine was for a self build campervan. I was looked after by Jack Streak, very happy with the service.
Source: trustpilot.com
Very helpful staff competitive prices but also very sensible prices with modifications my insurance is cheaper with A plan with all mods declared then anyone else for a standard vehicle.
Source: trustpilot.com
Nothing is too much trouble for A Plan where their clients are concerned they go over and above to help in whatever way they can
Would 100% recommend them
Our claim handler was Joanne Winn and she fought our corner from the start of our claim. Her knowledge and expertise was second to none
Thank you
Would 100% recommend them
Our claim handler was Joanne Winn and she fought our corner from the start of our claim. Her knowledge and expertise was second to none
Thank you
Source: trustpilot.com
My family has been with A Plan for a number of years and they continue to be a first rate and helpful company
Source: trustpilot.com
Great service from the Thatcham Chapel Court branch.
Spoke to Jack Streak very helpful and knowledgeable, arraigned my van insurance exactly to my requirements.
Saved a couple of hundred pounds as well.
I would highly recommend.
Spoke to Jack Streak very helpful and knowledgeable, arraigned my van insurance exactly to my requirements.
Saved a couple of hundred pounds as well.
I would highly recommend.
Source: trustpilot.com
