Howden Insurance
Latest Reviews
Excellent quick service with helpful advice
Source: trustpilot.com
Happy with the service I received. Competitive price and helpful staff. Would recommend to anyone.
Source: trustpilot.com
Great company whi really look after their customers. Friendly and veey helpful.
Source: trustpilot.com
Great price and excellent customer service..
Source: trustpilot.com
very nice person on phone explained everything to me easy to follow Ist class.
Source: trustpilot.com
Your company and your staff has been very helpful during the covid and other times.
Keep up the good work.
Thank you
Keep up the good work.
Thank you
Source: trustpilot.com
I am happy with the plan.
Source: trustpilot.com
Oh the wonder of actually talking to a Company instead of on line - on the phone or talking to someone in South Africa, Philippines or India - is obsolete;
APlan Insurance is a joy. In an office - facing a person! You get the information there and then - you can ask questions - it’s such a brilliant idea..!
Perfect!
APlan Insurance is a joy. In an office - facing a person! You get the information there and then - you can ask questions - it’s such a brilliant idea..!
Perfect!
Source: trustpilot.com
great to talk to and very helpful
Source: trustpilot.com
Good prices and customer service
Source: trustpilot.com
I have been with A-Plan for years and find the team to be friendly, helpful and efficient. They always do their best and go the extra mile to ensure that you have a great deal that meets your requirements.
I have only once had to make a claim and the process was so easy! I popped into the branch, a friendly member of staff sat with me and completed the paperwork and within days, money landed into my account. I couldn't believe how simple it ws - no laborious forms to plough through online, asking obscure questins that I wouldn't know off the top of my head, with long or expensive waits on the phone to ask. Dealing with a claim with A-Plan was seamless, quick and efficient. Would thoroughly recommend A-Plan.
I have only once had to make a claim and the process was so easy! I popped into the branch, a friendly member of staff sat with me and completed the paperwork and within days, money landed into my account. I couldn't believe how simple it ws - no laborious forms to plough through online, asking obscure questins that I wouldn't know off the top of my head, with long or expensive waits on the phone to ask. Dealing with a claim with A-Plan was seamless, quick and efficient. Would thoroughly recommend A-Plan.
Source: trustpilot.com
Had the best experience insuring my van with A Plan. Dan was amazing! He helped me find the best price and package. He was friendly, professional and answered all of my questions. Was nice to have someone so happy and chatty to talk to especially during covid! By far the best customer service I have ever received! Would recommend A Plan, and Dan, to anyone looking to insure their van.
Source: trustpilot.com
I called for another insurance policy. As always a very efficient, quick and valuable service from he Aplan team. Luke at the Tooting branch was exceptionally helpful. He knows his stuff, doesn't bombard you with insurance jargon, and gets the job done quickly.
Straightforward, fast, efficient, friendly....top notch!
Straightforward, fast, efficient, friendly....top notch!
Source: trustpilot.com
A-Plan were very helpful and efficient. I will alway do my insurances through them. Can’t rate them high enough and have referred them to friends and family.
Source: trustpilot.com
On this occasion the Branch Manager dealt with my insurance renewal entirely satisfactorily and would have warranted 5 stars. However on the 2 previous occasions that I have dealt with A-Plan, I experienced problems and would have transferred to another company but couldn't find one that I could be sure was any better. Hence my overall opinion at present is 4 stars.
Source: trustpilot.com
Thank you for reconsidering this year’s car insurance policy.
Source: trustpilot.com
A routine renewal. The notification arrived in good time, and in discussion with one of the staff by telephone she was as helpful as she could be.
Source: trustpilot.com
Very easy to deal with lovely lady did all the hard work Very friendly and helpful this is the reason I've been with you a long time keep up the good work 😀 👍👍👍
Source: trustpilot.com
Well pleased with service received thanks
Source: trustpilot.com
Speaking to LUKE at the Tooting branch today was great, I had to accept the quote given by him, I never ever accept a insurance quote at first I always search other insurance companies to compare.
His service was excellent and he have patience to ensure that his client is fully aware and understand. I ask for his name so in the future I can ask for him when I call Aplan. One satisfied customer. Thanks Luke. Rupert Hines
His service was excellent and he have patience to ensure that his client is fully aware and understand. I ask for his name so in the future I can ask for him when I call Aplan. One satisfied customer. Thanks Luke. Rupert Hines
Source: trustpilot.com
Excellent customer service from Rebecca, very knowledgeable, knew exactly what cover I needed from my policy for our tractor, competitive price, very pleased with the cover and the ease of obtaining it! No hesitation to recommend.
Source: trustpilot.com
The renewal reminder was given in plenty of time and my telephone conversation to subsequently renew was thorough, informative and friendly.
Source: trustpilot.com
Good old fashioned customer service
I thought Chris and the team were very helpful & professional
I thought Chris and the team were very helpful & professional
Source: trustpilot.com
Excellent service
Source: trustpilot.com
My experience with A-plan insurance was second to none. Couldn’t fault anything. Quick. Easy and cheaper than any insurance I was previously quoted for a modified van. Jessica was very professional and great help. I’m happy to be with A-plan insurance and look forward to the years to follow.
Source: trustpilot.com
