Howden Insurance
Latest Reviews
I've used A-plan before and they didn't disappoint this time: James was very engaging whilst staying professional. The service was excellent with everything about the policy laid out in easy to understand terms.
Source: trustpilot.com
I have voted excellent simply out of courtesy. On the basis of one year's experience, with no untoward events in my car, I have every confidence in the
quality of the response I could expect from A plan. The current year of 2021/22
is likely to see me use my car more frequently because the lockdown times should be fewer. However most of the time my car sits on its private space in a private car park adjacent to the retirement development I live in. Even at my age I am a
careful driver and the AA only cover me for breakdown within 20 miles from home.
quality of the response I could expect from A plan. The current year of 2021/22
is likely to see me use my car more frequently because the lockdown times should be fewer. However most of the time my car sits on its private space in a private car park adjacent to the retirement development I live in. Even at my age I am a
careful driver and the AA only cover me for breakdown within 20 miles from home.
Source: trustpilot.com
Great service, very helpful and knowledgeable.
Source: trustpilot.com
good information well explained.
Source: trustpilot.com
Always polite good customer service. local to me.
Source: trustpilot.com
Liz Holt from tooting was a pleasure to deal with..always been easy with a plan
Source: trustpilot.com
Good service, no hassle !!
Source: trustpilot.com
Friendly staff, competitive prices. They do all the price-comparison for you, including checking companies that aren't on price-comparison websites. UK local-based offices which are brilliant!
Source: trustpilot.com
Excellent service and at a competitive price
Source: trustpilot.com
Very polite and helpful staff.
They are very good at explaining everything to me.
Thanks for the excellent friendly service.
They are very good at explaining everything to me.
Thanks for the excellent friendly service.
Source: trustpilot.com
Excellent service, my whole family use A-Plan and we all love it. Highly recommend.
Source: trustpilot.com
Been with A-plan a few years now.always helpful when needed and always a good insurance quote that’s affordable.always recommend to friends.
Source: trustpilot.com
We were given an initial renewal quotation for one of our company vehicles which was higher than anticipated. After talking to Liz on several occasions, the renewal was brought down to an acceptable price. Liz has kept me up to date with her progress in obtaining this more competitive quotation and she has been extremely polite and helpful throughout the process....thank you Liz
Source: trustpilot.com
All efficient and straight forward. I especially appreciated the easy arrangement of finance without having to submit another direct debit to the bank. Do I have breakdown cover? I'm not sure.
Source: trustpilot.com
Excellent friendly service.
Always do the best to help you and accommodate any special requirements.
Always do the best to help you and accommodate any special requirements.
Source: trustpilot.com
Excellent service.
Scott (Yeovil Branch) was super friendly and informative, making insuring my car a breeze.
I will be using A-Plan every year!
Scott (Yeovil Branch) was super friendly and informative, making insuring my car a breeze.
I will be using A-Plan every year!
Source: trustpilot.com
Very good service, very please with their prices and level of cover
Source: trustpilot.com
Very easy process as always.
Dealt with the same person as last year Catherine Smith from the Tooting branch who is very helpful and informative.
Will use again next year 100%
Dealt with the same person as last year Catherine Smith from the Tooting branch who is very helpful and informative.
Will use again next year 100%
Source: trustpilot.com
A-Plan were helpful as a broker, but London Victoria are far too expensive
Source: trustpilot.com
Sean was amazing 100% recommend him!
Source: trustpilot.com
Helpful and friendly staff
Source: trustpilot.com
Each time each year, A-Plan Poole is my go-to provider for each of my insurance needs. Their staff are personable and courteous (I usually speak to Luke Hodges), and manage make the intricacies easy to understand. In the past I have had to claim through them, and they make that process very simple, rather than having to deal with the insurance companies myself - one call is all it takes to know wheels are in motion.
Source: trustpilot.com
Always prefer face to face option, but given the lockdown circumstances, the phone option was easy and they rang back when they said they would.
Source: trustpilot.com
Fantastic service. We needed contents insurance for our new home, I dealt with Luke from the Poole branch and he was friendly, very helpful and took care of everything for us almost immediately after we could provide a completion date. Exactly what we needed at such a hectic time. The small admin fee is rolled up into your annual premium so you don't pay anything other than the amount quoted to you.
Source: trustpilot.com
Received renewal offer/reminder in post in a timely manner. Went to shop to check quote and pay to find it was closed. No mention in letter. Phoned office to be told that it says it is closed on web page which I had no reason to visit. Computer generated letter which had not been adjusted and made me feel like a number and not a valued customer.
Stuart did find me a cheaper deal which is why I always question my quote.
Stuart was very polite and helpful and apologetic for the inconvenience I had been caused.
Stuart did find me a cheaper deal which is why I always question my quote.
Stuart was very polite and helpful and apologetic for the inconvenience I had been caused.
Source: trustpilot.com
