Howden Insurance
Latest Reviews
We secured a competitive quote eventually.
Confusion with calls from different employees not knowing others had called.
We didn’t except the first quote, disappointed that we had to haggle to get premium reduced. Have been a customer for over 25 years so was a little disappointed . Got a discount for car and house insurance with same company.
The premiums were competitive considering the service , always someone at the end of phone should you need to contact them. Happy to pay an admin charge for this service.
Confusion with calls from different employees not knowing others had called.
We didn’t except the first quote, disappointed that we had to haggle to get premium reduced. Have been a customer for over 25 years so was a little disappointed . Got a discount for car and house insurance with same company.
The premiums were competitive considering the service , always someone at the end of phone should you need to contact them. Happy to pay an admin charge for this service.
Source: trustpilot.com
A-Plan helped reduce our house insurance premium about 3 years ago. Since then we have found the legal cover very useful to achieve a satisfactory settlement during an employment dispute and A-Plan were hugely beneficial as a mediator and chaser while going through a subsidence claim for the house where the insurer raised their offer from an original £1300 to £10,500. Highly recommended.
Source: trustpilot.com
very helpfull
Source: trustpilot.com
Efficient and helpful service from Amy
Source: trustpilot.com
No hard sell , good communication skills, explained the facts and figures well.
Source: trustpilot.com
10/10 customer service from Wayne! Answered all questions I had very well, gave me the best service I’ve ever had whilst speaking to an insurance company, recommended to a couple of people I know too!
Source: trustpilot.com
Matthew Kaey At APlan Lichfield was really helpful and took me through the whole process and was very professionally.
He explained everything to me and it was a real pleasure to be able to talk to a real person as what I required would have been very difficult for me to sort out on line
I will be back in touch to look at my van and my other car plus any other insurance I may need. Thank you again for your expert advise
Clive Robinson
He explained everything to me and it was a real pleasure to be able to talk to a real person as what I required would have been very difficult for me to sort out on line
I will be back in touch to look at my van and my other car plus any other insurance I may need. Thank you again for your expert advise
Clive Robinson
Source: trustpilot.com
The service I received from A plan insurance was professional and extremely well explained. I feel very happy with my quotation and proposal.
Source: trustpilot.com
A-Plan are always efficient & helpful. Nothing is too much trouble by them
Source: trustpilot.com
I am unable to access my documents on my iPad. I shall try later on my laptop to see if that works.
Source: trustpilot.com
Communication was fantastic, the Customer Rep was very friendly.
They was able to beat the insurance quote from the previous insurer and other insurance companies from comparison sites.
Would highly recommend!
Thank you!
They was able to beat the insurance quote from the previous insurer and other insurance companies from comparison sites.
Would highly recommend!
Thank you!
Source: trustpilot.com
Excellent over the phone service, very thorough and all explained in detail.
No heavy sales pitch!!
Well recommended 👌
No heavy sales pitch!!
Well recommended 👌
Source: trustpilot.com
I have found A-Plan to be very helpful and friendly. I have both my car insurance and home insurance with them.
Source: trustpilot.com
Excellent service
Source: trustpilot.com
Used A Plan a number of years found them reliable as good brokers are to ther clients. Could be better at getting the best price first but when given a quote from another insurer they will match the lower price.
Source: trustpilot.com
Excellent customer service
Source: trustpilot.com
Friendly, courteous staff who deal effectively and efficiently with any queries one might have.
Source: trustpilot.com
Hands down the best getting insurance experience I’ve had!
Source: trustpilot.com
All went well, every thing asked was explained.
Very pleased with service
Very pleased with service
Source: trustpilot.com
Excellent price and service
Source: trustpilot.com
Hi was very happy because A plan came back to me with a good offer and I accepted and as I have previously been with them it made everything click into place .
Source: trustpilot.com
So simple, competitive quote, friendly service
Source: trustpilot.com
Great service great team
Source: trustpilot.com
I have been insuring my car through A-Plan for many years and they are very reliable, the staff are pleasant and knowledgeable. I've never had any concerns all the time l have been a customer. I would recommend A-Plan to everyone.
Source: trustpilot.com
Good service the lady Charlotte was very polite friendly and professional and explained everything to me in words that I understood
Source: trustpilot.com
