Howden Insurance
Latest Reviews
In this era of technology, it is good to know that there is still a service provided where a human actually answers the phone after just a few rings....yes a human and yes a few rings with no waiting.
A Plan quotes may not always be as low as online, but A Plan always get a good quote with better benefits and easy of contact definitely outweighs the increase in premium.
A very professional service has always been provided and to have an actual walk in (not Covid related!!!!) office is Cheltenham is a great benefit.
Keep up the personal service.....which is becoming very rare!!!!!
A Plan quotes may not always be as low as online, but A Plan always get a good quote with better benefits and easy of contact definitely outweighs the increase in premium.
A very professional service has always been provided and to have an actual walk in (not Covid related!!!!) office is Cheltenham is a great benefit.
Keep up the personal service.....which is becoming very rare!!!!!
Source: trustpilot.com
Very easy and good to deal with . Now in my second year and very helpful again
Source: trustpilot.com
Easy to do business with
Source: trustpilot.com
A-Plan have always been very accommodating and always ensured that every aspect of my policy has been accurate to my needs. I've dealt with "Craig B" for two years on all my vehicles and I wouldn't go anywhere else other than too himself. He is an absolute asset to the company!
Source: trustpilot.com
Excellent personal customer service matched by an extremely keen quote and I had no hesitation in swapping my insurance to A-plan, top class company.
Source: trustpilot.com
Had my car and house insurance for years with A Plan no complaints great service
Source: trustpilot.com
Thank you to Jamie from the life insurance team , he has recently helped me change and update my polices and spent alot of time and effort getting me the right cover , he gave excellent customer care thank you .
Source: trustpilot.com
Brilliant friendly service.
Source: trustpilot.com
Fast and efficient service.
Source: trustpilot.com
Adding extra named driver and renewal handled professionally, quickly and efficiently
Source: trustpilot.com
Very helpful, explained everything that I was not sure about and was reassuring. Great customer service as ever!
Source: trustpilot.com
Good service in a local office where I can speak to real people, a breath of fresh air rather than doing everything online
Source: trustpilot.com
The Team at A-Plan are always so helpful and knowledgeable. It makes renewing my car insurance quick and easy.
Excellent customer service.
Excellent customer service.
Source: trustpilot.com
Really great service. The person sorting out my new insurance was polite and very helpful. I got a great price, much cheaper than I expected.
Source: trustpilot.com
My renewal came through at similar price to last year. However, I did an online comparison with Saga that was materially cheaper. I called A Plan and advised them - I didn’t want to switch as I have always enjoyed good friendly service from their team.
After reviewing some of the detail we reduced our average mileage estimate (I am about to retire) and removed some unnecessary ‘frills’ that brought the price down by £70. Although it was still higher than Saga, the difference was more marginal and I chose to remain. The consultant was very helpful and efficient and clearly wanted to retain my business.
After reviewing some of the detail we reduced our average mileage estimate (I am about to retire) and removed some unnecessary ‘frills’ that brought the price down by £70. Although it was still higher than Saga, the difference was more marginal and I chose to remain. The consultant was very helpful and efficient and clearly wanted to retain my business.
Source: trustpilot.com
quick and easy to renew my policy , polite and informed person who answered the phone
Source: trustpilot.com
As a person with a hearing impairment I found it helpful to visit the A Plan Office to discuss my car insurance and agree what policy suited my needs.
Source: trustpilot.com
I was looked after by a very competent and professional guy. I will use them again
Source: trustpilot.com
Great team, personalised service and friendly.
Source: trustpilot.com
Haven't received any paperwork with my new address on
Source: trustpilot.com
Excellent service and value for money as always
Source: trustpilot.com
Good advice and reliable service as always
Source: trustpilot.com
Very grateful to Ashley Martin in assisting with the renewal of the motor vehicle annual insurance. Thank you
Source: trustpilot.com
Very helpful ,quick & easy
Source: trustpilot.com
I chose to use Northampton branch of A Plan again, as I had received excellent service for the preceding two years.
My experience again this year has been entirely positive. My enquiry was handled very efficiently and I was treated courteously throughout.
I had no hesitation about renewing my car insurance with A Plan.
My experience again this year has been entirely positive. My enquiry was handled very efficiently and I was treated courteously throughout.
I had no hesitation about renewing my car insurance with A Plan.
Source: trustpilot.com
