Howden Insurance

4.9/5 based on 66714 reviews
Latest Reviews
Excellent service, confident I have the right price for car insurance.
Recently needed repairs, just 1 call to A Plan they took on the management, all done within a week.
Fully recommend.
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I have been with A Plan for the last 15 years & have always found them to be very friendly & efficient. They contact me at the beginning of the month when renewal is due & my new policy is always in place when due.
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Very good service I felt every thing was handled to perfection
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Gill with the unpronounceable surname was fantastic. Thanks Gill you were great Mel.
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Excellent follow up and research of choice.
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Very friendly and approachable. Feel that I can trust them to do the best for us in terms of getting the best cover at a competitive price
trustpilot.com
Source: trustpilot.com
This is the second year that I have taken out van insurance through this company. I did receive cheaper quotes however I much prefer the customer service they give. One major plus point is everyone I called them they were very quick to answer and you don't have to go through a multitude of options before you get the right person. Vert professional. D Mclaughlan
trustpilot.com
Source: trustpilot.com
Having used A-Plan for a number of years I was disappointed at the renewal cost, having done a search on the internet I found same cover for a lot less.
Relating this to A-Plan they modified their quote to match what I had found and I continued.
Not the same for our Motor Policy which I renewed direct with the Insurance Company for £200 less than quoted by A-Plan
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Very thoughtful man who rang back st time he said he would.
trustpilot.com
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Having dealt with Insurance companies directly in the past, I was so pleased to have been recommended to A-Plan Insurance brokers who do exactly what they claim to do, which is listen to the customer. I used the A-Plan branch based in Poole in Dorset and they managed to secure me the policy I needed with the exact cover I wanted at a fair price. Everything was explained to me clearly and concisely and all without any fuss or Industry speak. My wife and mother-in-Law also use A-Plan for their insurance needs. It is so refreshing to be able to speak to a real person with great knowledge who is super helpful. I would highly recommend them to anyone considering changing their current insurer.
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Helpful and communicative
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Been with the Worcester branch for years. Always excellent service and very knowledgable. They always check for cheaper policies ( don’t just auto renew ) so premiums are competitive . Also excellent at helping in the unfortunate event of a claim !
trustpilot.com
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I have both my house and car insurance with this company for a number of years now and am very happy to do business with them, their staff are very professional and courteous, dealing with any questions promptly
trustpilot.com
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Very helpful, courteous, friendly and straight to the point. The gentleman who dealt with me was very professional yet able to maintain that pleasing degree of personal attention
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Very good friendly staff reasonably priced been with this company for a few years as they beat wvery price quote
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I have found A Plan to be responsive and effect in containing increases in premiums charged by existing Insurers.
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Always excellent service
trustpilot.com
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Excellent highly recommended go through everything properly with you not just a form on a site like the compare sites . Got the best deal ever .will recommend to friends and family
trustpilot.com
Source: trustpilot.com
If you ever want top service, you should deal with Jonny. He customer service was second to none.

I have recommended him to everyone I know.

Excellent service and replies within the day and makes everything very easy and hassle free.
trustpilot.com
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I have used A Plan in Alton for several years and find them very helpful and knowledgeable. It makes renewing insurance a less stressful experience.
I would have no hesitation in recommending them.
trustpilot.com
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Happy with the prompt helpful service.
trustpilot.com
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I renewed my car insurance with APlan third year running. They are very friendly, efficient, trying to find competitive prices. But I was asked about house insurance. Had a quote and everyday twice a day I would get a phone call about it. It was a quote!!! Car insurance there was no pressure at all.
trustpilot.com
Source: trustpilot.com
When my husbands motorbike insurance was up for renewal, he asked on our bike club's Facebook page for personal recommendations. Several people said to try A-Plan Insurance. Unfortunately, they were not able to beat his existing policy (a multi-bike one, covering 4 bikes). However, Richard was very helpful and said to consider them when our car insurance policies came up for renewal.
Both our car policies needed insurance from 1st July. I rang A-Plan and spoke with Ben. He was friendly, courteous and professional. Liaising with Richard, he was able to offer us £50 off one of the policies. We got like-for-like quotes and A-Plan were able to save us nearly £80 in total on the two policies, with exactly the same cover. We like that they are based here on the Isle of Wight and that should we ever need to make a claim, we can go through them to get it sorted, either over the 'phone or by popping into their branch. We would recommend them to others.
trustpilot.com
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Spot on and concise thank you Jonathan Fletcher for being so professional.
Many thanks Roger
trustpilot.com
Source: trustpilot.com
All my dealings with A-plan over many years have always been successful no
matter which member of staff I have spoken to.They explain everything
thoroughly and do what they say they are going to do.Parting with money is
almost a pleasure!!
trustpilot.com
Source: trustpilot.com
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