Howden Insurance
Latest Reviews
Setting up our insurance plan was amazing. The customer service we got when visiting our local A-plan office in Preston was so great. Made us feel at ease and dealt with all our questions etc so smoothly with friendly professionalism. Our cover would have been cheaper to renew with the company we switched from but it was the in person service we recieved that made us switch. This a true credit to A-plan to have great and amazing workers who represent their company with genuine care and show unparalleled professionalism. The staff at your Preston branch should be commended for their work and customer service skills. That in it self says alot for an insurance company.
Source: trustpilot.com
Straight forward easy renewal and only a few pounds dearer than previous year.
The team did all the work and contacted me in time for renewal and even telephoned me to remind me on a few occasions which is good as i can be quite forgetful
The team did all the work and contacted me in time for renewal and even telephoned me to remind me on a few occasions which is good as i can be quite forgetful
Source: trustpilot.com
A simple process to renew my car policy. Phone call from A Plan and a personal visit. Pleasant customer contact both on the phone and at the counter.
Source: trustpilot.com
Excellent service and knocked a fair sum of my insurance . Can't recommend enough A*
Source: trustpilot.com
Fantastic experience… very straight forward.
Very knowledgable person that I spoke to….. didn’t even bother to go elsewhere for a quote.
Very knowledgable person that I spoke to….. didn’t even bother to go elsewhere for a quote.
Source: trustpilot.com
Have been with A plan for many years. Always competitive, great service, always available to talk and nothing is ever an issue if I encounter a problem. Have recommended to several people and will continue to do so
Source: trustpilot.com
Excellent service go above and beyond the staff especially, Mark has been very helpful during this awful pandemic
Source: trustpilot.com
Straightforward, excellent service and great prices too.
Source: trustpilot.com
Usual Good Service.
Source: trustpilot.com
I insure a car and a couple of boats through A-Plan. This is the first claim I've made on marine insurance and A-plan were excellent at pushing the claim through the insurer knowing a new mast was required for a competition. The insurers underwriters did try it on a little, but soon saw sense and A-Plan were proactive in helping make that happen. Excellent service provided by A-plan and Adam.
Source: trustpilot.com
Needed some business cover added to home and contents too. My insurer of over 30 years didn’t have this option and their quote was really high to renew even without it. What a relief my friend recommended A-Plan. They are the best customer-focused team I have ever met. I made an office visit to branch but also had dealings by phone, email and old fashioned letter. I cannot thank Michael and his colleagues enough for their efficient and timely help. And I saved money on the renewal too! Try them out - superb! Thank you A-Plan!
Source: trustpilot.com
Excellent local service, efficient, reliable and very friendly
Source: trustpilot.com
They find the best price and don t let me forget to renew policy
Source: trustpilot.com
Great service, clear and precise information.
Source: trustpilot.com
Very pleased with my quote from A _ Plan for my car insurance.
Source: trustpilot.com
Pleasant and helpful staff at all times looking for the best insurance on my behalf
Source: trustpilot.com
I had a top guy in Ashley that helped me out.
He was so patient ,I formative,and just a real nice guy.i have been with you now for my 2nd year with now 2 vehicles Insured with you.
Keep up the good work.
I know every body has targets and has to earn a living,but not being greedy and being fair goes a long way.your a good team.
Adrian
He was so patient ,I formative,and just a real nice guy.i have been with you now for my 2nd year with now 2 vehicles Insured with you.
Keep up the good work.
I know every body has targets and has to earn a living,but not being greedy and being fair goes a long way.your a good team.
Adrian
Source: trustpilot.com
The St Albans branch was extremely helpful, informative and polite, as usual, with all aspects of the renewal of our car insurances.
The entire process was very efficient with quick responses to any request or clarification sought.
A very straight forward and smooth transaction.
Thank you.
The entire process was very efficient with quick responses to any request or clarification sought.
A very straight forward and smooth transaction.
Thank you.
Source: trustpilot.com
Excellent service all my insurance needs without the hassle 👍
Source: trustpilot.com
Happy with policy & service received but disappointed with response to emails.
For the second year running had occasion to email a query, did not receive a reply within a few days, sent a follow up still no reply.
Query becoming urgent so had to phone to to get an answer. The following day I finally received a reply to my email.
For the second year running had occasion to email a query, did not receive a reply within a few days, sent a follow up still no reply.
Query becoming urgent so had to phone to to get an answer. The following day I finally received a reply to my email.
Source: trustpilot.com
Easy to get hold of and go above and beyond to help
Source: trustpilot.com
Karen was persistent with close brothers to sort out direct debit issues due to technicalities with Email after email and phone call after phone call, she never gave up til all finally sorted today! Thankyou !
Source: trustpilot.com
Very efficient and politely dealt with my quote very happy with service thank you
Source: trustpilot.com
Absolutely no hassle car insurance renewal. Good value too. Recommended.
Source: trustpilot.com
Excellent service and great price for car insurance.
Source: trustpilot.com
