Howden Insurance

4.9/5 based on 67667 reviews
Latest Reviews
A-plan have been absolutely wonderful in supporting me through a complex home insurance claim. I've had a really nasty situation with repeat break-ins and a lot of criminal damage and it's been one of the worst things that has ever happened to me.

Sue Hornby at the Bath branch took care of everything right from the outset, saving me from any additional stress. She has been cheerful, very supportive and positive every time I talked to her.

When you're in a crisis, it's great to have someone so helpful and effective on your side.

Dave
trustpilot.com
Source: trustpilot.com
JUST RENEWED MY WIFES CAR INSURANCE THROUGH A-PLAN, LAUREN AT THE BOURNEMOUTH OFFICE WAS VERY HELPFULL, THANK YOU.
trustpilot.com
Source: trustpilot.com
Richard Hennan was fantastic at finding an alternative cheaper home insurance policy. Very polite & helpful and managed to save us some money too.
Would highly recommend A plan.
trustpilot.com
Source: trustpilot.com
Always give an excellent service and good quotes
trustpilot.com
Source: trustpilot.com
Great service as ever. Makes life easy using A-Plan.
trustpilot.com
Source: trustpilot.com
Excellent customer service; great prices and trusted underwrite rs
trustpilot.com
Source: trustpilot.com
A-Plan have always been attentive to my needs and delivered excellent service. I use them for house and car insurance.
trustpilot.com
Source: trustpilot.com
Renewed car insurance and less than last year house insurance saved 30% from previous company who reward loyalty with price increase. Cover is better than previously as well . Straight talking people to deal with and very helpful if you are not a computer wizard .
trustpilot.com
Source: trustpilot.com
Great communication by post and email reminding me to renew policy. Phone calls always answered promptly and calls returned. Staff polite and professional. No complaints as yet.
trustpilot.com
Source: trustpilot.com
A-Plan insurance were extremely good when renewing my policy. They reminded me it was due and also discussed policy options etc. I am very pleased with them, hence why I will continue to use them for my car policy.

John Mitchell
trustpilot.com
Source: trustpilot.com
My former broker advised me that A Plan would be taking over my insurance needs. Michelle Brown of their Tooting office contacted me and suggested a review of my requirements. She was very helpful and professional. Within a week she sent me all the details of the new policy - with a considerable annual saving. I was very pleased with the service I received.
trustpilot.com
Source: trustpilot.com
Excellent service as usual and a policy that meets my needs. All completed quickly and easily by phone.
trustpilot.com
Source: trustpilot.com
I renewed our home contents and building insurance and also the insurance on both my husband and mine cars. I had no problems whatsoever. A-Plan always ensure we get the best deal. They answer any questions I may have with confidence. They are always polite, a pleasure doing business with. I would recommend them to anyone.
trustpilot.com
Source: trustpilot.com
Updating details on my yacht insurance policy proved remarkably straightforward, The A-Plan contact, Freya Day, was easy to talk to, efficient and knowledgeable. Having encountered difficult or failed communication with other organisations over recent months, this expereience was a joy! At the end of the call, I felt confident my policy is in good hands.
trustpilot.com
Source: trustpilot.com
I have used A-Plan insurance for years and referred family, friends and clients. It’s a personal service and they want to get you the best deal whilst getting you the right cover.

Ruth went out of her way to check she was getting me the right level of cover at the best price as my premium had increased quite a bit this year for no obvious reason.

I have also used them for travel insurance (remember the days when we could travel) very competitive with excellent cover.

I also like you can walk in to the office in Macclesfield if you need too.

Give them a call and let them sort out all your insurance.
trustpilot.com
Source: trustpilot.com
Easy, clearly explained process to change house insurance by A Plan staff. All managed efficiently and effectively. Thank you.
trustpilot.com
Source: trustpilot.com
So pleased to be with A Plan helpful knowledgeable friendly staff. Always in hand
trustpilot.com
Source: trustpilot.com
So helpful & persistent with getting the tedious business sorted out.
I insure my car, my home & a let property through A-plan.
They’re also helpful if you need to claim.
Peace of mind thanks to A-plan.
trustpilot.com
Source: trustpilot.com
Excellent service thanks
trustpilot.com
Source: trustpilot.com
Quick simple service without the fuss!
Lots of options tailored to my needs
I like that A-Plan look for the best quote for me so I can get on with what’s important
trustpilot.com
Source: trustpilot.com
Very helpful and everything explained to get our house insurance a lot cheaper than the last company we used.
trustpilot.com
Source: trustpilot.com
I am perfectly happy and satisfied with the help & support I get from Aplan, no fuss no trying to get you to sign up for something you don’t need & competitive prices What more do you need?
trustpilot.com
Source: trustpilot.com
Been using A plan for the last 3/4 years never looking anywhere else great service
trustpilot.com
Source: trustpilot.com
Pleasant, businesslike staff, who speak clearly, both on the phone, and in the office, when face to face. This year's increase was modest, in comparison with some others. I would award 4.5 stars.
trustpilot.com
Source: trustpilot.com
Great people to deal with, found them very helpful over the years.
trustpilot.com
Source: trustpilot.com
Displaying page 1947 of 2707
Latest Reviews
Latest News & Updates

Annual vs single trip travel insurance
18/02/2026

It’s the start of the year, and many of us are already dreaming about holidays… whether that’s a sun-soaked beach escape or a string of city breaks. While you’re planning where to go, it’s worth asking:... Read article