Howden Insurance

4.9/5 based on 66514 reviews
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A plan have always offered a great service, reminding me when renewals are due and checking in by phone.
My only remarks are (1) a policy number / address isn’t usually included on the paperwork / reminders, which makes it difficult to know what the paperwork’s referring to.
(2) I do not know if other companies are contacted to achieve a ‘best price’
Michelle
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Comprehensive policy for our house insurance. The best deal was doing for us.
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Excellent service good price and very friendly staff.
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PROMPT AND EFFICIENT SERVICE,THANK YOU
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Excellent service from Holly, thank you.
No need to look for a quote anywhere else.
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Having recently had to temporarily insure another property and then renew my own home insurance, I've had much more contact with A-Plan this year than I would normally have and everyone I spoke with was professional, knowledgeable and friendly and it all went very smoothly.
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Always helpful
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I found the broker for A-Plan Insurance patient, helpful and succinct in his explanations.
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An excellent experience. Liam from A-star was very professional in his approach, provided good options and attention to detail was of the highest order.
I was delighted with the premium as it saved me 50% of what I paid with a previous insurer and I got more cover.
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Very helpful and professional not pushy, had to make a claim a few years ago and they sorted this out very quickly
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Helpful and efficient
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Excellent service. Really good advice, good cost of my insurance, good extras offered, for example, if the car is stolen or written off they will pay extra to the market value of the car. I took up this offer. Very efficient and polite staff. Will always use A-Plan in future. Totally recommend this company.
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Had a particular requirement for house insurance, advisor handled professionally , and checked his advice. Saved me a lot of money. Friendly service too. Why stress on your laptop for a free cuddly toy ?
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No comments to make
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Professional
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Outstanding service from the quote stage to a claim, I have always had the highest of customer service from everyone in Aplan that I have had the privilege to have spoken to!
Thanks again everyone for great service and I will be with you every year for all of my vehicles.
Highly recommended 👌
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Very understanding and easy to arrange cover, a pleasure.
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Great service, listened to what I needed and swiftly did it
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More than 10 characters
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They always provide a great service. I use them for car and house insurance.
Jordan at St. Albans branch, was very helpful.
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Prompt attention, good advice and nice people
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Very impressed so told our neighbour as well and they have also taken out cover with you and very pleased on the saving she made.
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It's right that we call out poor and shoddy products and services when we see and experience them, especially if we are paying! Thumbs Down

But it's important - and perhaps good for the soul! - to catch people "doing things RIGHT" as well! Big smile

Just renewed my car insurance today through A-Plan. I have to say it was a reallly positive experience from start to finish. Got my renewal documents - pretty decent price - but as I had to change a few details, gave A-Plan a call.

Spoke with Hannah, who had been calling me for the past week or two, leaving friendly and polite messages about my renewal. And in the end she secured for me andeven better deal than my renewal quote reducing it - already very competitive by a further 15% or so! Result!

She was excellent at every stage and I just wanted to share a really positive (and successful!) experience in the dull old but very necessary world of car insurance!

Really super job, Hannah and A-Plan. Very happy to be staying with you!
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All went well seeing all face to face
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On phoning the Andover branch, someone cheerful, helpful and professional answers, quickly. Courteous staff address me as Mrs, not by my first name, which I appreciate. Competitive quotes that give value for money from reputable insurers are produced quickly.A pleasure to deal with.
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