Howden Insurance
Latest Reviews
Helpful, efficient and timely service
Source: trustpilot.com
Excellent service from James at Staines branch. Needed short term specialist insurance due to a house sale. First class advice and everything completed at very reasonable cost. Recommended!
Source: trustpilot.com
Agent was very professional & helpful.
Great price. Reassuring that the agent always available for help.
Great price. Reassuring that the agent always available for help.
Source: trustpilot.com
Spoke to Liz today and renewed another commercial insurance with A Plan, we have a few at A Plan and its always been a pleasure. If you get to speak to Liz, ask her to breath, only joking, she went through her legal chit chat quickly for me as I needed to get out to a meeting. Liz was great to chat too, and naturally guided me through the renewal and emailed everything back just as quickly as the T's and C's.
Thank you Liz and now go and have a hot drink!
Thank you Liz and now go and have a hot drink!
Source: trustpilot.com
Customer service is never perfect, but on the very infrequent occasions where A-Plan haven't got it right first time, they have second time around, with very good grace.
Been using them for over a decade, because of this and because they never try and take the mickey on price.
Been using them for over a decade, because of this and because they never try and take the mickey on price.
Source: trustpilot.com
Still like the face to face contact with A Plan and this is the main reason I use them, even though I know I pay slightly over what I could shop around for. Beats sitting on the phone listening to’ you are number 6 in the queue’
Source: trustpilot.com
Been with them for 39 years. Oxford and Bath branches. Use them for house and car insurance. Excellent!
Source: trustpilot.com
I've been with A plan insurance for many years, never had any problems, there renewal prices are always fair as they search the market for the best price possible, fast friendly service and excellent service,they explain everything clearly so you know exactly how much your premium is, 10/10
Source: trustpilot.com
the young lady that processed my renewel was helpfull and efficient , she also had a cheerful manner .That tics all my boxes .
Source: trustpilot.com
Such friendly efficient staff.
We needed full insurance cover for our Grade 2 listed building. A-Plan sourced a supplier on our behalf and the whole process went very smoothly.
Would recommend them every time. Many thanks
We needed full insurance cover for our Grade 2 listed building. A-Plan sourced a supplier on our behalf and the whole process went very smoothly.
Would recommend them every time. Many thanks
Source: trustpilot.com
I have used Aplan for years for my home and car, I have always found them to be helpful and negotiate a good price.
Source: trustpilot.com
have been with a plan for quiet a number of years .
and their service has always been first class.
we are pensioners and they always try to get us the best prices.
and their service has always been first class.
we are pensioners and they always try to get us the best prices.
Source: trustpilot.com
Very professional and helpful company. Excellent communication and were able to find just the right product for our modified van.
Source: trustpilot.com
Thanks,
I appreciate being contacted by a helpful real live person and am happy with my insurance.
I appreciate being contacted by a helpful real live person and am happy with my insurance.
Source: trustpilot.com
I have been with A Plan for over 10 years now and they always provide me with an excellent service. The staff always contact me when I ask them too and helpful in everyway possible. I would have no problem in recommending them to anyone.
Source: trustpilot.com
Good service
Source: trustpilot.com
We started using A-plan when I was looking for car insurance and over the years they have looked after me, providing excellent service, and always finding me the best deals etc. So well in fact that I decided to put my house & contents insurance over to them. They found me a great deal with Liverpool Victoria and in recent storms I had to make a claim. My 10x6 greenhouse was a total right off. I contacted A-plan Salisbury and a young lady, Niamh, handled the claim for me. It took less than 5 working days to get every thing sorted and a final cheque paid straight to me, from L.V. insurance. Thank you Niamh and other members of the team that were involved.
Source: trustpilot.com
Disappointed gone up by £60.00 even thow not made a claim
Source: trustpilot.com
Excellent service from 1st contact over the phone. The contact was always available and answered all my questions. Also provided a very competitive price
Source: trustpilot.com
Excellent service and excellent communication with you all, at A-plan,will recommended to others to give you a call,
Source: trustpilot.com
Excellent service, dealt with thoroughly and quickly as always paperwork arrived promptly
Source: trustpilot.com
Very friendly service and reasonable prices
Source: trustpilot.com
It was a simple but thorough process to renew the insurance and I was satisfied with the price and cover.
Source: trustpilot.com
Just grateful to speak to a human being(!) who easily, understanding my request/needs etc. helped me with car insurance.
Source: trustpilot.com
Slight increase but acceptable, everyone is always helpful and take time to make sure we are happy.
Source: trustpilot.com
