Howden Insurance

4.9/5 based on 66501 reviews
Latest Reviews
very helpfull took time to answer all my questions. Adam Horwood-Smith was very friendly and gave clear advice on what services etc that i needed. he found a insurance quote that was half what had been quoted by my previous company so very happy thank you
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Hi
Impressive introduction no heavy sale pitches
Did very well on business insurance then on my home
Also local and able to pop in if any queries
Full marks good rapport
Thanks
Jeff
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Really quick easy transaction and very knowledgeable, believe they got me the best deal - thank you.
trustpilot.com
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Emma Stanton Solihull branch was extremely helpful when setting up insurance for my wife's new car. Friendly, efficient and warm to speak to. Thanks for making the process so easy.
trustpilot.com
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I'm very happy with the service received from the Exeter branch. Renewing my content's insurance was fast and efficient, and as always competitively priced.
trustpilot.com
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It helped that my partner has used A-plan before,not the cheapest but it's nice to deal with a real person and not have to wait in a telephone queue.
trustpilot.com
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I dealt with Luke Morley who was extremely polite and courteous, as well as very knowledgeable. At no point did I feel like I was being 'upsold' or being given the common insurance sales person treatment, just straight up facts and practical advice on arranging my policy, leaving me confident that I was in safe hands. Spot on.
trustpilot.com
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Always very good service friendly top quality service recieved
trustpilot.com
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I wanted to make some modifications to my Boxster GTS and made contact with A plan after a recommendation through a Porsche Group on Facebook. I dealt with Natalie Bennett-Nutt. She was supper helpful and patient with me throughout. I felt she went above and beyond to make sure I got a good deal based on my requirements. Well done Natalie and I look forward to being an A Plan customer in the next few weeks.
trustpilot.com
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Straight forward. Easy . Efficient.
trustpilot.com
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I have no complaints everyone has always been polite and very helpful.
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I have used for about 4 years, and feel confident that they find the best cover and value for money each year.
trustpilot.com
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Have been with A plan for a couple of years and was recommended to them via my trade union. I have had very good and professional service for the two vehicles that I insure. I like the personal touch that A plan provide regarding my quotes, policies and any queries that I have. If they say they will ring back they do, if I leave a message they always get back to you. This is quality customer service and this is what I like.

Thank you.
trustpilot.com
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I have been with A Plan for quite a few years. Two car insurances, House Insurance and Travel Insurance. Touch wood been a great service.
trustpilot.com
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In this era of technology, it is good to know that there is still a service provided where a human actually answers the phone after just a few rings....yes a human and yes a few rings with no waiting.
A Plan quotes may not always be as low as online, but A Plan always get a good quote with better benefits and easy of contact definitely outweighs the increase in premium.
A very professional service has always been provided and to have an actual walk in (not Covid related!!!!) office is Cheltenham is a great benefit.
Keep up the personal service.....which is becoming very rare!!!!!
trustpilot.com
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Very easy and good to deal with . Now in my second year and very helpful again
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Easy to do business with
trustpilot.com
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A-Plan have always been very accommodating and always ensured that every aspect of my policy has been accurate to my needs. I've dealt with "Craig B" for two years on all my vehicles and I wouldn't go anywhere else other than too himself. He is an absolute asset to the company!
trustpilot.com
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Excellent personal customer service matched by an extremely keen quote and I had no hesitation in swapping my insurance to A-plan, top class company.
trustpilot.com
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Had my car and house insurance for years with A Plan no complaints great service
trustpilot.com
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Thank you to Jamie from the life insurance team , he has recently helped me change and update my polices and spent alot of time and effort getting me the right cover , he gave excellent customer care thank you .
trustpilot.com
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Brilliant friendly service.
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Fast and efficient service.
trustpilot.com
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Adding extra named driver and renewal handled professionally, quickly and efficiently
trustpilot.com
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Very helpful, explained everything that I was not sure about and was reassuring. Great customer service as ever!
trustpilot.com
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