Howden Insurance
Latest Reviews
A breath of fresh air! Sam Kiernan at A-Plan was so helpful sorting out my Mum’s car insurance. No annoying call centres or online form filling. He beat all online quotes and went out of his way to help us after her insurance quotes almost quadrupled. So pleased with the service and we are recommending A-Plan to everyone now.
Source: trustpilot.com
How refreshing it is to be able to communicate with a competent human being rather than a machine.
Source: trustpilot.com
Very polite and professional staff
Always happy to help you ,
They get the best deals around
I have used this company for years,
Very very pleased with this company
Always happy to help you ,
They get the best deals around
I have used this company for years,
Very very pleased with this company
Source: trustpilot.com
Very efficient and informative
Source: trustpilot.com
Helpful, patient and knowledgeable staff, efficient and and timely help.
Source: trustpilot.com
Friendly and knowledgeable in my insurance needs. The staff in Yeovil take their time to get everything as it should be.
Source: trustpilot.com
Roxana at the St Albans branch was so helpful throughout my transactions. She was knowledgeable and efficient always calling me back when arranged. I would recommend her service without a doubt.
Source: trustpilot.com
A local company that meets your requirements.
They have helped in more ways than they know.
They have helped in more ways than they know.
Source: trustpilot.com
Good price, easy to switch provider, hassle free really
Source: trustpilot.com
The attitude of the staff and their good advice and helpfulness. I HAVE TAKEN OUT CAR INSURANCE FOR SEVERAL YEARS NOW AND HAVE ALWAYS FOUND THEM FIRST CLASS
Source: trustpilot.com
I had a message telling me I renewed my policy.
No index or policy number.
I sent a message asking what vehicle had been renewed.
I had no response other than a request for a survey on how well the company had done.
Very poor.
No index or policy number.
I sent a message asking what vehicle had been renewed.
I had no response other than a request for a survey on how well the company had done.
Very poor.
Source: trustpilot.com
We have been using A plan for years and always find them efficient, experienced, and fair. They rem8nd us every year, and get us a good price.
Source: trustpilot.com
Thank you Leon for talking me through my insurance details . Very clear and concisely explained. Very efficient and professional service.
Source: trustpilot.com
Great customer service. I have been with this company several years and have no worries about renewal, as the company contacts me.
Source: trustpilot.com
Made contact as arranged.
Sent out documents promptly as promised.
No complaints at all.
Staff very good on the telephone
Very pleased
Thank you
Sent out documents promptly as promised.
No complaints at all.
Staff very good on the telephone
Very pleased
Thank you
Source: trustpilot.com
I received very friendly, professional and helpful service from Richard Young .. thank you
Source: trustpilot.com
This company are very professional, excellent service and a pleasure to deal with.
I had to ring them back as the county on the paperwork was incorrect and the young lady changed it within seconds yet one of the previous insurance companies I used said it could not be altered.
Nothing seems to be too much trouble.
I had to ring them back as the county on the paperwork was incorrect and the young lady changed it within seconds yet one of the previous insurance companies I used said it could not be altered.
Nothing seems to be too much trouble.
Source: trustpilot.com
The staff I dealt with at A plan were all helpful, cheerful and able to answer my queries and explain the detail of the insurance simply and professionally. Pleased to do business with them .
Source: trustpilot.com
Great service, friendly, informative and very helpful
Source: trustpilot.com
Very Helpful and value for money
Nothing was too much trouble.
Nothing was too much trouble.
Source: trustpilot.com
Great team, very informative and helpful. Great explanation for the ex-company car driver
Source: trustpilot.com
It is such a treat to be able to phone an insurance company and actually have a real person, not only answer the phone but to deal with your request fully and with no hassle. It is so less stressful than trying to fight your way through a constant list of questions only to spend ages waiting to get through to the right department!
Source: trustpilot.com
Easy to follow information and instructions both over the mobile and online. Friendly, patient staff who answered all questions and explained everything clearly - excellent service!
Source: trustpilot.com
Having received a quotation from the Harrogate Branch manager some months ago and although I did not place the business with A Plan I was impressed with the professionalism shown.
When my slightly complicated Household insurance came up for renewal I had no hesitation in returning to A Plan. Again the manager & staff were very helpful & efficient in sourcing the best outcome for me. When another of my policies comes up for renewal I will not hesitate in visiting A Plan.
A stressless experience unlike dealing with Online companies. As a person of age to be able to sit across a desk makes a world of difference.
When my slightly complicated Household insurance came up for renewal I had no hesitation in returning to A Plan. Again the manager & staff were very helpful & efficient in sourcing the best outcome for me. When another of my policies comes up for renewal I will not hesitate in visiting A Plan.
A stressless experience unlike dealing with Online companies. As a person of age to be able to sit across a desk makes a world of difference.
Source: trustpilot.com
Customer services are good at there service.
Source: trustpilot.com
