Howden Insurance
Latest Reviews
I dealt with Maria at Howden Insurance. She worked really to find a suitable insurance for my new car. She was great in communicating and explaining the recommended product. Will recommend her with great pleasure.
Source: trustpilot.com
A couple of days ago I got my car insurance reminder re email so I phoned Howden and spoke to Reece from the Aylesbury branch. I found him to be polite, friendly and helpful with regard to my insurance renewal. He didn't try to overload me with information. He simply found out what I wanted and based the discussion around that. The quote was clearly broken down which made choosing cover an easy process. Overall, it was a good experience and the quote was cheaper than last years!
Source: trustpilot.com
The operator was very helpful and reliable....in terms of calling back, as she had advised. The actual process was somewhat lengthy and did, in particular, involve far too much convoluted paperwork that actually led to errors...in terms of the wrong cover note being supplied.
Source: trustpilot.com
So far my experience of Howden insurance has been first class, Anna has been extremely helpful and has set the standard for any future contacts with Howden, which hopefully will be few, extremely high.
Thank you.
Thank you.
Source: trustpilot.com
Attended to promptly, gathered necessary information and set my expectations realistically.
Altogether a very good experience.
Altogether a very good experience.
Source: trustpilot.com
Sydney did an amazing job finding my insurance was pain free and easy for me to switch insurers
Source: trustpilot.com
Helpful staff in Newton Abbot office.
Source: trustpilot.com
A good deal including the breakdown cover with a friendly and helpful customer services person. It was a quick and efficient experience.
Source: trustpilot.com
The member of staff explode in great detail and wars very friendly
Source: trustpilot.com
I have been with this company several years now both with private car and Taxi insurance. I have always been very impressed by there professionalism and friendliness but always said the proof of efficiency would come with a claim. Following a very unfortunate incident with a deer, this was put to the test and wow, did they deliver. My claims handler Rochelle De Sa was outstanding and showed great empathy and understanding at the same time, she knew exactly how to progress the claim and my entitlements, making the whole process so simple. Here I am 3 weeks later, car fully repaired. Amazing service and company
Source: trustpilot.com
treating the customers well
Source: trustpilot.com
Great service - Knowledgeable & helpful staff - always a pleasure to deal with them
Source: trustpilot.com
Great service from them from start to finish very happy with price
Source: trustpilot.com
Went out to help get the best insurance for my van, very helpful.
Source: trustpilot.com
Great quick and reliable service
Source: trustpilot.com
Callum is a credit to your company. Very polite and helpful
Source: trustpilot.com
I rang and spoke to Edward in Newport Isle of Wight, who was extremely helpful, the price was a big improvement on my renewal from another broker.
Well done Howdens for being patient and understanding.
Well done Howdens for being patient and understanding.
Source: trustpilot.com
Attention to detail, clear communication and easy to do business wit
Source: trustpilot.com
Renewing insurance nowadays is never 'great'. It is a tedious process compared with when I first took insurance out some 55 years ago. That said, it is a pleasant experience to speak to operators at Howden who are intelligible, intelligent and helpful!
Source: trustpilot.com
Advice needed changing insurance company .
Very helpful and efficient which relieved a lot of worry
Very helpful and efficient which relieved a lot of worry
Source: trustpilot.com
I was reminded by email that my home structural insurance was due for renewal. I rang up to renew and was ably and professionally assisted by Catherine Smith of the Tooting office. She quickly and accurately worked her way through the questions, reminded me of my previous requirements re: excess and additional items on the policy.
I have other policies with Howden Insurance and it is always a pleasure to deal with them. Quick, professional and competitive - what more could one ask?
I have other policies with Howden Insurance and it is always a pleasure to deal with them. Quick, professional and competitive - what more could one ask?
Source: trustpilot.com
Matthew listened to my requirements and questions, and was able to communicate these to underwriters, such that he achieved exactly what I was looking for. His service was prompt and always courteous.
Source: trustpilot.com
I found that you changed my Van Commercial Insurance to private insurance when I changed from my van to a car and you kept my no claims for me.
and the policy was about the same cost despite the car was a more Expensive Make.
and the policy was about the same cost despite the car was a more Expensive Make.
Source: trustpilot.com
Each one of the three individuals that I spoke with about my home, car and travel insurance policies, was professional, thoughtful and clear. They all listened first and then answered all my questions. They were human and nice to talk with while still being accurate and straightforward.
Source: trustpilot.com
Have spoken to several members of staff about various policies that you are now looking after for me. Everyone has been very courteous and polite.
As you inherited our various policies from Petters we were pleased to feel that already we are being looked after . I am almost 78 now and I took my first insurance out with Petters when I was just 18. So there is no way I can be with Howdens for the same period of time, but I do look forward to dealing with you for quite a few years to come.
As you inherited our various policies from Petters we were pleased to feel that already we are being looked after . I am almost 78 now and I took my first insurance out with Petters when I was just 18. So there is no way I can be with Howdens for the same period of time, but I do look forward to dealing with you for quite a few years to come.
Source: trustpilot.com
