Howden Insurance

4.9/5 based on 70001 reviews
Latest Reviews
When individuals whom give you awesome service and exceed your expectations then credit is due ten fold. Take a bow Thomas Alexander and hopefully you boss will take you for a pint after this review. Courteous, patient, funny & great communication and a fair and honest deal. I have to say that all the staff whom I spoke to were brillant.. normally I hate dealing with insurance but this was a pleasantly different experience to the normal take it or leave it approach from other insurers. 10 out of 10.. Keep up the personal touch and good humour. Thank you for sorting my sons insurance and most definitely will do business again.
Kindest Regards
Raymond B
trustpilot.com
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Application for new home/contents insurance dealt with precisely and quickly. Staff polite and knowledgeable.
trustpilot.com
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Helpful and knowledgeable
trustpilot.com
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Good service
trustpilot.com
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Great service, always helpful friendly staff.
Get the best deal they can on your car & home insurance.
trustpilot.com
Source: trustpilot.com
Excellent service from Charis Sadler. She was able to rearrange a start date on one of my policies at VERY short notice when I found out that my old insurance ended 2 days earlier than I had thought! Also saved about £100 on my three cars compared to the 'multi-cover' quote from my old insurer (Aviva)
trustpilot.com
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Very efficient and listen to you and your needs. Friendly and very efficient when it comes to preparing quotes and finalising cover.
Makes a pleasant surprise to find people who care about your needs.
trustpilot.com
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Friendly service
trustpilot.com
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Very good communication
trustpilot.com
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Staff most helpful and informative. Office neat and tidy and a pleasant experience. Have also taken out house and contents insurance with you. Very pleased with the whole experience. Thank you
trustpilot.com
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Thank you for giving me a lower premium .
trustpilot.com
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Staff very polite and helpful
trustpilot.com
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Was going 2 change insurance companies but I think his name was Jacob offered me a deal I couldn't refuse wat a sales rep he was keep it up m8
trustpilot.com
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I was told you were good by a neighbour and I can confirm this was the case. Zavaar was most helpful and answered all my questions and explained everything very clearly to me. In fact we decided to renew our house insurance with you too. Would definitely recommend your company to anyone looking for insurance of any sort.
trustpilot.com
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Very helpful and I'm very happy with my insurance, as I have the same insurance for my camervan, and had a discount for my other car, which I was happy about it thank you.
trustpilot.com
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Prompt, courteous and efficient service.
trustpilot.com
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The experience itself was good. However, I had to chase them despite leaving messages to call me back. Also, after pointing out amendments to the insurance document, all I got was a pdf document via email despite asking for it to be sent by post. The problems is, I explained that I couldn't open the document but I never received a response.
trustpilot.com
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Jonny was very helpful and highlighted some changes I could make to decrease my premium. I would recommend A-plan to everyone. Thank you
trustpilot.com
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Dealt with Thea Maslin, cool vibe, very informative. Insurance was around £500 cheaper, excess was £600 less and no claims bonus protection was free…pretty happy. 👍😁

Kieran
trustpilot.com
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Very positive experience with A-Plan Insurance. Would certainly use them again so recommend.
trustpilot.com
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Helpful as always
trustpilot.com
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Conner was very patient and helpful,The whole atmosphere in the office was cheerful and welcoming
trustpilot.com
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After my van accident last year A plan parkstone were very helping with getting my van sorted and dealing with some big issues when the van came back and I saw the job wasn’t done very well A plan waded in to put pressure on Fix Auto to get the van sorted. Thank you to A plan and the team
trustpilot.com
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Good and understanding, very helpful. And very quick at there job. I cannot fault them and they are cheaper than there rivals. 10 out of 10.
trustpilot.com
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The fact that you have someone to talk and discuss your needs with helped tremendously. The process took 20 minutes in the office with James. It was a blast from the past; everyone goes on line thinking it is easier and cheaper. I found this experience the opposite, it took me 1 and a half hours waiting for a portal with my old company to cancel my old policy; I was number 56 in the queue, They do not have a telephone number any more just a portal. Modern technology is not easier or faster, just coming into the office I now have peace of mind having someone to call and then help me if I need to claim and it was cheaper then any quote I got from these internet only companies. The old way is the best!
trustpilot.com
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