Howden Insurance

4.9/5 based on 70025 reviews
Latest Reviews
We called in to A-plan in Fareham as i recently took out a new car insurance with them, and they needed additional documentation. the whole experience was a delight. The young lady who served me was very friendly and helpful - the office is smart, modern and welcoming. It is so nice to be able to call in and speak to a real person rather than a nameless voice on the phone.
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Rung for a quote on my car insurance and spoke to Katy. She was very knowledgeable and managed to undercut my best quote by £50. All in all a great experience and I wouldn’t hesitate to recommend for car,van or modified insurance
trustpilot.com
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Simple and easy presses to get insurance Nice one guys
trustpilot.com
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Best price around and great communication
trustpilot.com
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It is reassuring to know you are having your insurance requirements assessed by a team of people who fully understand the insurance you need. Online, do it yourself services are great but it is too easy to miss something which may be critical when it comes to a claim. Plus, not only do they make you feel more confident that you have the right cover, they also save you money. I know - why go anywhere else? Very happy with their service and have moved all of my insurance requirements over to them.
trustpilot.com
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Great company. Always try to do their best on your behalf to provide affordable and fair insurance
trustpilot.com
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Excellent, efficient service. In fact quite a pleasurable experience where I was listened to and given excellent advice. Quick too! It was all sorted out to my complete satisfaction, very professional. Thank you.
trustpilot.com
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Very efficient service from the Witney branch, who found us a better deal than our previous company was able to offer. I was rather irritated and bemused by all the extras put to me by phone having accepted the quote, but this is my only quibble.
trustpilot.com
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Jaide Stone at A-Plan arranged our buildings insurance for us very quickly and easily. Won't hesitate to use the company again.
trustpilot.com
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Excellent service from Ryan. He behaved professionally throughout despite me changing a number of criteria on the insurance.
trustpilot.com
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So nice to speak to humans, rather than keep filling in genetic on line forms. Also wanted to make sure the insurance covered all my needs, again this is easier talking to someone and asking questions, whereas on line you wonder if everything you need is actually covered.
They chased up a rather slow insurance company regarding a claim and kept me up to date till eventually it was sorted.
May cost a little more for their time but worth it.
trustpilot.com
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Just called to renew for my second year with APlan, on my self-build campervan. Amazing customer service, spoke with Tamsin Cook, wanted to increase the ‘value’ my van is insured for. She explained everything to do with market value, very clearly, increased the value it’s insured for but with no extra charge on the policy, which had already come through same price as the first year, so very happy! She was very knowledgable and even randomly explained why my home insurance had gone up (with different insurer) so we’ll be getting quotes from APlan for our other vehicle and house insurance next time! There’s obviously a reason they come so highly recommended!
trustpilot.com
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Very professional.
trustpilot.com
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The purchase process, involving face to face discussion with a local advisor 're my needs for insurance, was what I was looking for after unsatisfactory phone experience with my once reputable insurer reporting a potential claim experience.
I hope if it becomes necessary to report a potential claim incident that local face to face advice will be more helpful than the phone brush off from my previous, once reputable, insurer.
trustpilot.com
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Always a very good company to deal with and have used them for many years very open and helpful
trustpilot.com
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We already had our vehicle insured via Aplan and when our Public Liability was up for renewal, Lovelyne at Aplan Shirley took all of the stress out of finding us the best deal. She took the time to guide us through the process and was always available to answer any questions we had. A friendly and efficient service. We highly recommend them.
trustpilot.com
Source: trustpilot.com
100% from start to finish
Really pleased with my qoute and the speed it was organised for cover. - top job
trustpilot.com
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Spoke with A-Plan Tooting regarding my car insurance. Shuber Muhith Was amazing. Very Courteous and very professional. I now have my vehicle insurance with them my business insurance and My Home insurance around excellent thank you.
trustpilot.com
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I found Catherine Smith very helpful and willing to listen to my needs.
trustpilot.com
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Fantastic service from Katy Smith.
Friendly person with great knowledge of the policy.

Thank you Katy for your help with my VW insurance
trustpilot.com
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This is the second specialist vehicle I have insured with Aplan.
can not fault them, ask for Johnathan Scanlan, he is very pleasant and helpful.
trustpilot.com
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Recently purchased landlord insurance from Gavin Douglas (Shirley Branch). Consultation was professional and the options were clearly explained to me. There was no hard sell (which was much appreciated) and solid justifications were made for the recommendations presented. I have what I need in terms of cover and would definitely work with Gavin again.
trustpilot.com
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A bit of a rocky start but having been put through to a Lewis Ellis can’t help but say how very helpful this gentleman was and am very grateful for the advice he was able to give me and renewed my policy with A-Plan
Mrs Lindsay Taylor
trustpilot.com
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very very good
trustpilot.com
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Fantastic service and attention to detail. Matt at A-Plan was very knowledgeable about the product. He researched and arranged my new policy with a calm, reassuring authority. All sorted with the minimum of fuss.
trustpilot.com
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