Howden Insurance
Latest Reviews
Josh gave excellent advice and was very helpful setting up our car insurance
Source: trustpilot.com
Helpful advisors who were able to talk me through the process. Happy to recommend
Source: trustpilot.com
Have used A-plan for a number of years. Always excellent service, clear explanation and reasonable rates. I used a specialist department for my camper an and the service was as good as always. Jessica was most helpful. Highly recommend A-plan for your insurance needs
Source: trustpilot.com
Great to speak to a person who treats customers personally, not like a generic call centre where you speak to a different person each time.
Source: trustpilot.com
Spoke to Daniel Smith as my home insurance was up for renewal found him very polite and helpful. Have my home and car insurance through A Plan Thanks Daniel
Source: trustpilot.com
I’ve been dealing with the Kidderminster office for several years now and the service is always excellent. Nice people to deal with, always do what they say and you never feel rushed. Always consistent no matter who you talk to. Matt, Matt, Ross, Val, Richard and more take a bow.
Source: trustpilot.com
Although I expected my insurance premiums due on 31.5.2022 to increase due recent claims made ( the first in over a decade) I hadn't prepared myself for an increase of 111%. The notification arrived leaving me only 3 weeks to search the market for other quotes. The policy needed was for buildings and grounds, contents,and a small business which complicated the search. I found A Plan responsive and timely to my requirements as well as calm and professional while I buzzed around like an angry hornet. Jaide Stone found me a competitive quote, answered my queries quickly and clearly but above all, she was accessible, which is not always the case these days. I am satisfied that the insurance covers the property and have now calmed down. Thank you A Plan
Source: trustpilot.com
First time looking for van insurance for my modified Transporter. Was abroad working at the time of looking but they managed to do everything over teams call. Highly recommend thanks, Kerry Cornwell, for all your help much appreciated
Source: trustpilot.com
I've got nothing but good things to say about Aplan. Have been with them for a few years now, (Private Clients), my home, my work, my vehicles, pretty much everything is with them.
I've found that they go out of their way to get things sorted for me. I was stranded in France with a broken GearBox (car going no where) Aplan (Chubb) were on to the case and instead of just getting me home, they sent a Taxi for me, they got me another car, organised accommodation, ferry and phoned and phoned me until I was home.
In all honesty I won't go anywhere.
Of particular note is Steve Davis who is part of the MotorTeam, wickedly quick, wickedly efficient, very professional.
Another mention goes to Matt Cash, Claims Team, when I have been in need of help, as in help from them, he's always on hand and quick to organise, and is always ahead of the game.
Private Clients and APlan, I think they are exceptional, they are NOT the cheapest. I, however, consider them the best.
I'm not planning on going anywhere else.
I've found that they go out of their way to get things sorted for me. I was stranded in France with a broken GearBox (car going no where) Aplan (Chubb) were on to the case and instead of just getting me home, they sent a Taxi for me, they got me another car, organised accommodation, ferry and phoned and phoned me until I was home.
In all honesty I won't go anywhere.
Of particular note is Steve Davis who is part of the MotorTeam, wickedly quick, wickedly efficient, very professional.
Another mention goes to Matt Cash, Claims Team, when I have been in need of help, as in help from them, he's always on hand and quick to organise, and is always ahead of the game.
Private Clients and APlan, I think they are exceptional, they are NOT the cheapest. I, however, consider them the best.
I'm not planning on going anywhere else.
Source: trustpilot.com
Excellent, professional, courteous, and friendly service from Adam, and he saved me £52.
Source: trustpilot.com
informative, helpful, efficient
Source: trustpilot.com
Great service and you can actually speak to someone
Source: trustpilot.com
I can’t recommend this company enough for boat insurance brokerage. From start to finish Jon was professional, friendly and extremely helpful. Great communication, responsive to the many questions I had, and obliging when I asked for last-minute updates to information.
Source: trustpilot.com
Went through the policy covering all my needs of the insurance cover.
Source: trustpilot.com
My recent experience with A-Plan Insurance, Tooting Branch was very good. My Insurance arrangements was dealt with by Catherine Smith. She was thorough, understood my requirements and ensured that I got the best deal. I am really happy with my dealings with A-Plan because of the efforts of Catherine Smith and would recommend A-Plan to anyone.
Source: trustpilot.com
Recently I had to try to make a claim in a home emergency which put me into a blind panic, and I found it difficult to access help as it was on a bank holiday. The insurance company made me think that I was not covered for something I thought I was covered for.
A-Plan did follow up and investigate, which is why I went through a broker - they have a bit more power with the insurers.
To A-Plan's credit (I have amended my star rating accordingly), they followed up again and were extremely supportive, following up with me and dealing with the insurer on my behalf.
A-Plan did follow up and investigate, which is why I went through a broker - they have a bit more power with the insurers.
To A-Plan's credit (I have amended my star rating accordingly), they followed up again and were extremely supportive, following up with me and dealing with the insurer on my behalf.
Source: trustpilot.com
My inquiry was understood, immediately answered and action-ed. Any follow up queries handled in a similar manner. All staff friendly and knowledgeable.
Source: trustpilot.com
I received extremely helpful and well explained information when I made my first enquiry about commercial van insurance. The quote was very competitive. All the team from the Newport (Isle of Wight) office have since been efficient, effective and very friendly. I would highly recommend A Plan as a result of the service I have experienced.
Source: trustpilot.com
Another year of excellent service from Tasmyn Billington on my car insurance renewal.
Source: trustpilot.com
nice not to have to deal with internet forms or telephone operatives
Source: trustpilot.com
Professionals and helpful service. Mrs. Amanda is especially recommendable.
Source: trustpilot.com
Second excellent experience of A-Plan Chichester.
This time great service from Klaudia, so it’s not just down to a single person, which is admirable these days.
Definitely worth considering them . . .
This time great service from Klaudia, so it’s not just down to a single person, which is admirable these days.
Definitely worth considering them . . .
Source: trustpilot.com
Adam Couldn't have be more helpful
Excellent service and communication so far.
Excellent service and communication so far.
Source: trustpilot.com
Great service from Adam at A Plan Insurance. Very friendly, helpful and thorough. Received a great quote and excellent cover for our VW. Highly recommended.
Source: trustpilot.com
I have received
Source: trustpilot.com
