Howden Insurance
Latest Reviews
I have been with A-Plan for many, many years. The service they provide continues to be consistently absolutely fantastic. Today I renewed with Cameron Birkby. Great quote, extremely courteous and very knowledgeable. Seamless. A real pleasure to deal with these guys. If you find car insurance stressful or tedious, this is the place to go to.
Source: trustpilot.com
Excellent service once again from A Plan insurance. Big thank you to Matthew Clark who is always so knowledgeable, efficient and friendly. We will certainly recommend A Plan to others.
Source: trustpilot.com
A very nice staff and very helpful
Source: trustpilot.com
Excellent service
Source: trustpilot.com
Excellent throughout.
Source: trustpilot.com
Helpful,always incredibly polite and efficient. Would highly recommend A-plan.
Source: trustpilot.com
I have been a customer of A-Plan Insurance (marine insurance) for several years and have found my broker, Mr Quinton Hall at the Parkstone office at Poole to be very helpful and informative. All of the relevant renewal documentation was explained and the policy was renewed quickly and efficiently. The new policy documentation was emailed immediately.
Source: trustpilot.com
I had really good service from Adam at A Plan. He walked me through the process, well understood my insurance requirements and got me a really good quote.
Source: trustpilot.com
Always helpful, efficient, polite.
Source: trustpilot.com
Excellent customer service
Source: trustpilot.com
Have used A Plan on and off over the past 15 years. The staff are always efficient, friendly and very knowledgeable. A massive plus for me is that they answer the phone swiftly and always ring back when they say they will!
A Plan always strive to get the best price for me, whether it be my van/car insurance, my house & contents or my business insurance. Thank you :)
A Plan always strive to get the best price for me, whether it be my van/car insurance, my house & contents or my business insurance. Thank you :)
Source: trustpilot.com
Renewal price same as last year. Easily arranged over the phone with clear and simple explanations. Prompt and reliable service.
Source: trustpilot.com
Excellent service, and went out of their way to explain all my options to me
Source: trustpilot.com
I am a relatively new customer with A-Plan having been with them for only a couple of years.
Whenever I have had the need to make contact (mid term change and new quote), they are always professional, responsive and knowledgeable about product choices.
A Plan are proactive at renewal and will make recommendation as to whether I should remain with current insurer or they have obtained a more competitive quote for me at renewal.
My local branch, Woking, are brilliant!
Well done and keep the good work up.
Whenever I have had the need to make contact (mid term change and new quote), they are always professional, responsive and knowledgeable about product choices.
A Plan are proactive at renewal and will make recommendation as to whether I should remain with current insurer or they have obtained a more competitive quote for me at renewal.
My local branch, Woking, are brilliant!
Well done and keep the good work up.
Source: trustpilot.com
I have been very happy with A-plan, renewing my home and car insurance with them for the past few years. Most times the policy doesn’t go up from the previous year and if it does, only a little. They are easy to contact too if you have any problems.
Source: trustpilot.com
I always give A-Plan a chance to quote for my motor insurance.
After testing the market & getting alternative quotes from other insurers I then give A Plan a chance to match or better other quotes. Once again A- Plan have provided me with a very competitive policy.
After testing the market & getting alternative quotes from other insurers I then give A Plan a chance to match or better other quotes. Once again A- Plan have provided me with a very competitive policy.
Source: trustpilot.com
The service Aplan gives is exceptional. They know their stuff and are very efficient, polite, very curtious, helpful and professional. I would recommend them to anyone who is looking for great service and reasonable prices. Ricky the Banbury branch manager can not do enough to help. He’s that good in my opinion!!
Source: trustpilot.com
I find A PLAN a very friendly & efficient broker to do business with , would definitely recommend this company .
Source: trustpilot.com
Superb service
I recently had the pleasure of dealing with Bradley for a specialist insurance requirement. He provided excellent support, demonstrated great product knowledge and kept me informed every step of the way. Will be bringing more business to A-Plan as a result of this.
I recently had the pleasure of dealing with Bradley for a specialist insurance requirement. He provided excellent support, demonstrated great product knowledge and kept me informed every step of the way. Will be bringing more business to A-Plan as a result of this.
Source: trustpilot.com
Very good company Everything what they offer is working perfectly fine
Source: trustpilot.com
Rang A-plan up for a quote on our campervan and they were so helpful in sorting us out. They came back with a really competitive quote which we were happy with. It was sorted in no time at all. Really pleased so far.
Source: trustpilot.com
Knowledgeable and helpful in the extreme, A-Plan has proven an excellent source of expertise and has provided a fantastic service. Thanks to Daniel Littleboy for his assistance!
Source: trustpilot.com
House insurance renewal date looming … Contacted A-Plan as currently look after family business insurance and my personal car and travel insurance. Shelly called me at a pre arranged time and after all the questions were answered said would call back in 20 minutes which he did .I think in 18 … . went through quotes in detail answered all my questions t&c’s stated .. and very smoothly the policy was in place .. of course I was looking to reduce my current insurance company quote, but it came out as a match price wise , (a bit more if including an extra cover I was offered and added) but I did realise that cove quoted by Shelly is a much better valued product .. so thank you.. it’s great dealing with a company/Shelly in person rather than web sites where you can only deal in Yes and No situations and there is never a Maybe that is possible .. solution .. thank you again .. Val B and the Labs ..
Source: trustpilot.com
In June 2014 we discovered a water leak at our property and made an insurance claim. In September 2022 the issue was finally resolved. Throughout the eight years of this claim, we have been extremely fortunate that we had insured our property using A-plan as brokers.
Benjamin Lewis, from the Poole branch, has worked tirelessly on our behalf. He has been friendly, professional, knowledgeable and efficient as well as being meticulous in his record keeping.
Delays were caused by poor communication between the loss adjuster and the contractors, inefficient management on the part of the contractors and the Covid pandemic.
We were so pleased that we had used A-plan and were able to call upon Benjamin’s reassuring presence without which we believe the claim would still be on-going.
Thank you Benjamin and A-plan.
Benjamin Lewis, from the Poole branch, has worked tirelessly on our behalf. He has been friendly, professional, knowledgeable and efficient as well as being meticulous in his record keeping.
Delays were caused by poor communication between the loss adjuster and the contractors, inefficient management on the part of the contractors and the Covid pandemic.
We were so pleased that we had used A-plan and were able to call upon Benjamin’s reassuring presence without which we believe the claim would still be on-going.
Thank you Benjamin and A-plan.
Source: trustpilot.com
The A. Plan adviser Philip who dealt with our 2 car insurances was very good. He was polite and swift at arranging them. We wouldn't hesitate to recommend the company.
Source: trustpilot.com
