Howden Insurance
Latest Reviews
Excellent service - efficient and effective. Good requirements-gathering and policy matching. Will from the Newbury office is polite, patient and knowledgable. Such a joy to experience such professionalism these days. Very happy and have recommended already to friends.
Source: trustpilot.com
I very much appreciate being able to walk into the office and talk to a real person. Mark was great to deal with - very patient and explained everything. I feel confident that if anything ever went wrong, I would know what to do!
Source: trustpilot.com
Have just renewed my Marine insurance for the third year with A-Plan Insurance (Parkstone). I have dealt throughout with Quinton Hall, Marine Development Manager. I cannot speak too highly of both the company and Quinton. I did my homework before starting with A-Plan and received quotes from a number of different marine insurers. Unfortunately, many of the agents I spoke to hadn't a clue what a static houseboat is, whereas Quinton knew precisely what I was talking about. Of course, the premium I paid and continue to pay is a matter of negotiation but here too I have always found Quinton to be both professional and as accommodating as possible within reasonable parameters. I haven't yet needed to make a claim but I hear from others with a similar houseboat to mine that their claims have been settled without delay - and that really is what insurance is all about!
Source: trustpilot.com
Quick , efficient and polite service from the lady providing the initial quote and then Quinton Hall who put me on cover , both from the Parkstone office. Thank you guys.
Source: trustpilot.com
Juanine was fantastic. She made the whole process so easy and reassured me when I had concerns. Thank you Juanine! 🍫
Source: trustpilot.com
Richard Spencer was super helpful in quoting my insurance. I have a heavily modified vehicle and it took a long time for us to go through everything but he took the time to understand my requirements and wasn't trying to rush things and made sure that I got the right coverage at a good price. I had originally planned to get more quotes but because of his approach I decided to agree and signed up straight away. Thanks again Richard!
Source: trustpilot.com
I always get a competetive quote from Aplan and there is always sone one on the end of the phone to answer any questions.
Aplan are the best insurance broker I have ever used.
Aplan are the best insurance broker I have ever used.
Source: trustpilot.com
A very good experience, very helpful and dealt with me very professionally. My only problem was the first time I phoned my call was unanswered and I gave up and put the phone down. You could loose potential customers who might not call back.
Source: trustpilot.com
Great service great helpful staff
Source: trustpilot.com
Great customer service . Great price for our customised camper . Thank you
Source: trustpilot.com
The team at A-Plan did a great job in defining exactly what i needed and dealing with a complex set of circumstances.
They put together an appropriate offer speedily and diligently.
I was delighted with professional job that was done.
They put together an appropriate offer speedily and diligently.
I was delighted with professional job that was done.
Source: trustpilot.com
A-Plan went to great effort to find me the right home and content insurance deal and saved money in the process. I've been buying insurance from A-Plan since the late 80s and they always deliver.
Source: trustpilot.com
When individuals whom give you awesome service and exceed your expectations then credit is due ten fold. Take a bow Thomas Alexander and hopefully you boss will take you for a pint after this review. Courteous, patient, funny & great communication and a fair and honest deal. I have to say that all the staff whom I spoke to were brillant.. normally I hate dealing with insurance but this was a pleasantly different experience to the normal take it or leave it approach from other insurers. 10 out of 10.. Keep up the personal touch and good humour. Thank you for sorting my sons insurance and most definitely will do business again.
Kindest Regards
Raymond B
Kindest Regards
Raymond B
Source: trustpilot.com
Application for new home/contents insurance dealt with precisely and quickly. Staff polite and knowledgeable.
Source: trustpilot.com
Helpful and knowledgeable
Source: trustpilot.com
Good service
Source: trustpilot.com
Great service, always helpful friendly staff.
Get the best deal they can on your car & home insurance.
Get the best deal they can on your car & home insurance.
Source: trustpilot.com
Excellent service from Charis Sadler. She was able to rearrange a start date on one of my policies at VERY short notice when I found out that my old insurance ended 2 days earlier than I had thought! Also saved about £100 on my three cars compared to the 'multi-cover' quote from my old insurer (Aviva)
Source: trustpilot.com
Very efficient and listen to you and your needs. Friendly and very efficient when it comes to preparing quotes and finalising cover.
Makes a pleasant surprise to find people who care about your needs.
Makes a pleasant surprise to find people who care about your needs.
Source: trustpilot.com
Friendly service
Source: trustpilot.com
Very good communication
Source: trustpilot.com
Staff most helpful and informative. Office neat and tidy and a pleasant experience. Have also taken out house and contents insurance with you. Very pleased with the whole experience. Thank you
Source: trustpilot.com
Thank you for giving me a lower premium .
Source: trustpilot.com
Staff very polite and helpful
Source: trustpilot.com
Was going 2 change insurance companies but I think his name was Jacob offered me a deal I couldn't refuse wat a sales rep he was keep it up m8
Source: trustpilot.com
