Howden Insurance

4.9/5 based on 66351 reviews
Latest Reviews
Greg answered the phone immediately in a happy and professional manner. He was very efficient, helpful, and supportive of my request.
It was such a relief and pleasure to connect with a person, unlike most other companies where you have to select endless options before you can speak to someone.
I valued good old-fashioned customer service which is sadly lacking in most places today.
Thank you Greg.
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I use A Plan for my car insurance , and enjoy great customer service . Tried them yesterday for house insurance , took my policy out today . Jaide understood exactly what i needed , and came back today with a comprehensive and very clear straight forward policy . All done over the phone and confirmed by e mail .

Very pleased Thanks
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Amazing customer service and beat my renewal quote from a competitor with added benefits. Jessica H was really helpful and can’t recommend enough for specialist insurance
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Simple and straight forward process with agreed value of vehicle with all modifications listed and cheaper than my previous insurer after being a good loyal customer for 4 years
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What an amazing service from Chantal from the Tooting office. From getting the best quotes ( better than all online quotes at these comparison websites) from providing the correct product, arranging a comfortable payment plan, and making sure policy was live before collecting the vehicle. A personalized service , tailored to my needs, which is so missing these days. 7 stars for Chantal. Would highly recommend A Plan rather than an one robot!!. Ha e been using these guys for 15 years and hopefully.a y more to come.
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Very satisfied with quotation.
Thank you
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Always very professional and do things when they say they will
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dealt with Thea
Comprehensive walk through the policy and all aspects explained in detail
Friendly professional service
Cannot recommend enough and saved me over £1000 on the quotes I was receiving
trustpilot.com
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Excellent service once again from A-plan.
I now have both my vehicles insured by them, not only are the staff really friendly and knowledgeable, the pricing is always brilliant.

I wouldn’t go anywhere else.

Many thanks to (jessica hunt) today for a quote on my Nissan Juke
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Went to them for home insurance quotes. Staff were friendly & extremely helpful. Changed my insurance policy with the minimum of fuss. I did my car insurance through them too. Couldn't be happier with my experience.
trustpilot.com
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Went to A plan swindon. Staff were the most helpful and stayed open later to get insurance fully sorted. Should gave gone to them straight away. Big thank you.
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Excellent service thanks 😊
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Prompt, pleasant and efficient service from Kerry. Competitive price for premium too. Many thanks
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Spoke to Catherine Smith at the Tooting office who took me through the details of my contents insurance renewal. I found Catherine very helpful and knowledgeable. She didn't rush me and repeated information while I made notes. So much better than trying to find cover for myself. Would definitely recommend A Plan.
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Very helpful any questions I had were quickly answered nothing was to much trouble excellent service
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Great service from Archie at A-Plan Guildford
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The Tooting branch of A-plan was recommended to me as being very good to deal with on the phone. They were friendly, helpful and efficient. After asking the questions I was told that they would call me back with a quote within 30 minutes and they did - in 15 minutes!
All the paperwork arrived within a few days as they said it would.
It's nice to know there are real people on the end of the phone that you can talk to without going through to many hoops and who will cheerfully help with any problems.
trustpilot.com
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I got my home insurance renewal documents through the post (from another company) and thought it looked a bit expensive this year. So I just walked into A-Plan and asked them to have a look at it. They saved me £50 for the year, for the same cover (actually slightly better cover now), best thing is that if I have to claim, I know where the office is, I've met the claims manager and there's a direct number to them.
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Very helpful and all sorted quickly
Many thanks
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A plan have just acquired my independent broker that I have used for decades.The first renewal was handled well by Daniel Wright.I was considering moving to smaller broker but will stay with A Plan if the level of service remains as good as this renewal.
trustpilot.com
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Your contact after emailing was very quick.
Telephone contact was very professional left me without any queries.
Once I had decided to take out the cover as requested paperwork was forwarded within a few days.
Also I was given a contact name who would deal with my policy and any future cover/ policies that I may require.
trustpilot.com
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Very efficient service which produced a competitive car insurance quote
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Great price sorted very quickly.
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I have had very good help and service from A plan. Thank you.
trustpilot.com
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Charlie was really helpful- came back with a competitive price and the paperwork came the next day. Faultless service.
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