Howden Insurance

4.9/5 based on 67829 reviews
Latest Reviews
Spoke to a real person! Answered the phone quickly without having to wait hours for someone to answer, phoned me back when they said they were going to, answered all my questions, I also have taken out other insurance with them previously, any problems to speak to them first, first class, well done.
trustpilot.com
Source: trustpilot.com
You were not prepared to discuses an option for a better car insurance due to circumstances , I have just lost my Husband , very quickly and without reason and NOT expected at all but you have chosen not to deal with my situation just not been bothered at al!!!!
Great Empathy and Customer Service !!!Not
Just Take my Money and Dont care!!!!
trustpilot.com
Source: trustpilot.com
I’m recommending A plan to my friends and family. Seriously impressed with the personal touch. Thea explained so much about the pros and cons of various schemes in one single telephone conversation, I was seriously impressed and know I made the right choice. Every time I e mailed requesting a call back I was contacted within minutes, if she couldn’t call she replied with a time when she would be in touch.
I have insurance which is reasonably priced and covers my camper van for her true replacement value- unlike other quotes I was given. Totally recommend.
trustpilot.com
Source: trustpilot.com
Great personal service which is rare these days! There was no sales push just great and honest presentation of facts and option. I would recommend a-plan and in particular the branch manager, Andrew Dean.
trustpilot.com
Source: trustpilot.com
Great service as always. Thanks guys
trustpilot.com
Source: trustpilot.com
Great company
Very helpful and professional
A first class service
trustpilot.com
Source: trustpilot.com
First class business.
Answer the phone immediately - who answers is able to deal your account with equal professionalism.
Transferred all my business to then over the last year.
Would thoroughly recommend.
trustpilot.com
Source: trustpilot.com
Great company to deal with. Staff always helpful. Competative price
trustpilot.com
Source: trustpilot.com
Insurance was carried out quickly as promised. Hollie Webb at Shirley had a very good telephone manor, she was patient and spoke clearly. I had Covid so asked her to call back another day - which she did.
Many thanks!
trustpilot.com
Source: trustpilot.com
Renewed my policy for my camper van with Aplan Salisbury branch, Rob and Kerry dealt with me both are fantastic, explaining everything along the way very simple
trustpilot.com
Source: trustpilot.com
I cannot fault the service provided by A-Plan in Worcester. The agents get to know what you need. They make helpful suggestions but are not pushy. I have confidence that they get me competitive quotes and are professional and efficient.
trustpilot.com
Source: trustpilot.com
Quick and all done within 20mins.
trustpilot.com
Source: trustpilot.com
Excellent service from Pieter very helpful went through everything, many thanks
trustpilot.com
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Adam was very helpful, explained everything clearly and the quote was very attractive as well, so now I'm a happy client of A-Plan. Thanks
trustpilot.com
Source: trustpilot.com
I rang A-Plan to organise car insurance, having recently moved back to the UK from Australia. Rebecca Scott was so helpful - explained everything and cleared up all queries. What was so good was that the phone was answered promptly and Rebecca was either immediately available or called me back very quickly…such a pleasant surprise for us older people in this new world.
trustpilot.com
Source: trustpilot.com
Helpful friendly understanding
trustpilot.com
Source: trustpilot.com
I’ve been with a plan since the 1990’s I have car insurance with them classic car insurance house insurance. They will always be competitive and regularly beat equivalent quotes. Great to be with a very professional but very personal to you insurance company. They will do everything they can to give you the best price and service available on the market
trustpilot.com
Source: trustpilot.com
Very helpful & much better for me to speak face to face , perfect in fact,
trustpilot.com
Source: trustpilot.com
Thank you Harry from A plan insurance so polite and very helpful.
You explained my policy for my car insurance really clearly and help me to understand everything that I was paying for
I would highly recommend A plan insurance
👍
trustpilot.com
Source: trustpilot.com
Every time I speak with A-Plan they are always amazing. So easy to deal with and everyone is super polite and friendly.
trustpilot.com
Source: trustpilot.com
Excellent customer centred approach from all staff members.
trustpilot.com
Source: trustpilot.com
Very helpful good fast service
trustpilot.com
Source: trustpilot.com
I was struggling to make changes to my motor insurance policy. I was being charged huge admin costs and a prohibitively large amount to add my son as an additional driver. I happened to be passing the A plan shop and walked in on chance to see if they could advise. They were brilliant! I have now cancelled my old policy and am with a company recommended by A plan.
A very competitive price was secured and my son and I am now fully insured to drive my new car. I will definitely be using them for all insurance in future.
Although I am computer literate and love technology, there are times when one needs to speak with a real human - at A plan I can even see them! Thank you A plan.
trustpilot.com
Source: trustpilot.com
Good service and very helpful needed breakdown assistance
trustpilot.com
Source: trustpilot.com
Speedy and great price.
trustpilot.com
Source: trustpilot.com
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