Howden Insurance

4.9/5 based on 67856 reviews
Latest Reviews
Understanding agent ready to listen and quick to reply
trustpilot.com
Source: trustpilot.com
I was greeted in the Maidstone office in a friendly manner and was quickly passed to Nick Collins who too was friendly. He was confident he could obtain a better quote than my current insurer, which was through my normal broker. This was mid afternoon on a Friday. Nick said he would call me on Monday which he did with a brilliant quote. Lower premium and improved cover.
I like the personal approach and will certainly ask Nick to review my motor policy at renewal.
Based on my experience I have no hesitation in recommending A-Plan.
trustpilot.com
Source: trustpilot.com
I have been with them a good few years now nothing is a problem for them. Top service and always very courteous.
trustpilot.com
Source: trustpilot.com
They spent the time to understand my needs and align the right policy to them.
trustpilot.com
Source: trustpilot.com
Excellent service, friendly staff and value for money insurance, overall I would recommend them time and time again.
trustpilot.com
Source: trustpilot.com
They found a house insurance policy that fitted my unusual circumstances, with a fair premium.
trustpilot.com
Source: trustpilot.com
Friendly helpful service from start to finish
trustpilot.com
Source: trustpilot.com
Friendly and very helpful, they answer the phone when it rings and you can talk to real people!
trustpilot.com
Source: trustpilot.com
Quick and efficient on phone but I am still awaiting paper confirmation.
N.B. There is a postal strike proposed to occur soon.
trustpilot.com
Source: trustpilot.com
As always, great service and efficiency. Long may it continue
trustpilot.com
Source: trustpilot.com
Really helpful. I have had car and household insurance with A Plan, formerly Shelton's, for 30 years. The best price and cover is researched prior to renewal.
trustpilot.com
Source: trustpilot.com
easy to get quotes,polite guy and friendly
trustpilot.com
Source: trustpilot.com
Staff are always courteous and helpful and looking for the most appropriate deal for the individual.
trustpilot.com
Source: trustpilot.com
Sophie at A-Plan Hereford is always incredibly helpful and knowledgeable about the product on offer.
She made renewing my car insurance a breeze.
No need to look elsewhere :)
trustpilot.com
Source: trustpilot.com
Helpful and knowledgable staff
trustpilot.com
Source: trustpilot.com
Very helpful and friendly lady I spoke to all my questions answered
Exemplary service
trustpilot.com
Source: trustpilot.com
Friendly professional staff and competetive price for my motoring needs.
trustpilot.com
Source: trustpilot.com
Very local. Very quick to answer telephone and very obliging, courteous staff. Will and do recommend A-Plan.
trustpilot.com
Source: trustpilot.com
Good friendly service that caters for your needs.
trustpilot.com
Source: trustpilot.com
Have used A Plan (Alton, Hants) for Car and Home Insurance for well over 10 years. Now, I fully understand that they are a Broker and therefore by definition not always the cheapest. However, there customer service, professionalism , personal approach is unequalled. Whoever you speak to, they are knowledgeable and benefit from a very good system. More importantly, in the result of a Claim, they just make life easy.
trustpilot.com
Source: trustpilot.com
Ruth at the Maidstone branch was so friendly and helpful. I got exactly the cover I needed.
trustpilot.com
Source: trustpilot.com
Experts in marine insurance, so knowledgeable & reassuring as ever.
trustpilot.com
Source: trustpilot.com
The way I was delt with and the service I received
trustpilot.com
Source: trustpilot.com
Helpful, friendly staff. Handled my insurance efficiently and with the best advice.
trustpilot.com
Source: trustpilot.com
Quick clear service. Positive attitude. Supportive
trustpilot.com
Source: trustpilot.com
Displaying page 1538 of 2715
Latest Reviews
Latest News & Updates

Annual vs single trip travel insurance
18/02/2026

It’s the start of the year, and many of us are already dreaming about holidays… whether that’s a sun-soaked beach escape or a string of city breaks. While you’re planning where to go, it’s worth asking:... Read article