Howden Insurance
Latest Reviews
I wanted help in arranging car insurance for my daughter ahead of transferring ownership of a second car that I no longer need. Kate was extremely helpful and managed to get the price down to a very acceptable amount.
I was not rushed and Kate explained everything carefully and when necessary referred to a manager to check the proposal was the best one.
I was so impressed I also decided to use A-Plan to arrange home/contents insurance as well.
I was not rushed and Kate explained everything carefully and when necessary referred to a manager to check the proposal was the best one.
I was so impressed I also decided to use A-Plan to arrange home/contents insurance as well.
Source: trustpilot.com
We like A Plan, especially when we had an accident, they were so helpful, and guided us through the claim process. I also like the fact that they give you options when you renew your policy, a price from your current supplier and also a cheaper policy.
Source: trustpilot.com
i was well satisfied with a-plan.
got what i wanted
got what i wanted
Source: trustpilot.com
A-Plan Insurance was easy to contact and dealt with issues quickly.
They dealt with my subsequent questions to my satisfaction.
They dealt with my subsequent questions to my satisfaction.
Source: trustpilot.com
Very helpful, guided through the insurance process with empathy and care. Very professional.
Source: trustpilot.com
My initial experience was very good. The cover was explained to me in detail so I could ensure I had what I needed and a promise of assistance with changes/claims down the line encouraged me to use a broker rather than go directly to an insurance company where my experience of after sales service has been dire over the last few years.
Source: trustpilot.com
Easy to get hold of. The staff are helpful and knowledgeable. It is a relief to know they just sort it all out for us efficiently rather than us getting confused and wasting time on websites. Excellent customer service. Thank you.
Source: trustpilot.com
Renewal was easy, reminded in good time and and the cost was as expected.
Source: trustpilot.com
My usual broker had quoted me a ridiculous sum to insure the new car I was picking up the following day. I was very upset, as I could not afford it. My neighbour suggested I call A Plan Insurance.
The man I spoke to was calm, kind and professional. He quoted a reasonable price and the insurance was set up without fuss - I didn't even have to wait for ages on the phone while a machine spoke at me - the call was picked up straight away. Such a relief!
The man I spoke to was calm, kind and professional. He quoted a reasonable price and the insurance was set up without fuss - I didn't even have to wait for ages on the phone while a machine spoke at me - the call was picked up straight away. Such a relief!
Source: trustpilot.com
I have our home my parents home and our two vehicles insured with A-Plan and the staff I speak to are so knowledgeable and interested in getting me the right and best value insurance they can I cannot thank them enough
Source: trustpilot.com
All good, great experience professional thank you.
Source: trustpilot.com
Friendly service and very efficient
Source: trustpilot.com
The usual courteous and efficient personal approach in dealing with my renewal. My preference is dealing with staff face to face rather that with voice on a telephone. Even so I will always ring around for other quotes, just as a check and the A-Plan are used to me by now and usually come up trumps with my renewals.
Source: trustpilot.com
It was just all so simple. I checked that I was getting a good deal, then just phoned A-Plan and, quick as a flick, I was covered.
Source: trustpilot.com
I have used A-plan for many years and have always found them very efficient, giving excellent service.
Source: trustpilot.com
I have a wonderful experience and received a better quote, as well as cheaper.
Source: trustpilot.com
Excellent brokers - good service, good sound quotes. Nice to deal with. Staff always pleasant and polite.
What more can one ask for?
What more can one ask for?
Source: trustpilot.com
Friendly, efficient process to renew my contents insurance, taking all the stress and need for me having to compare with other providers.
Source: trustpilot.com
It was a great customer experience with Reece helping me navigate the process really well and looking out for me as a client. He was a great mix of personal (warm and friendly) and professional (thorough and fast). I normally hate calls like this but he made it weirdly a positive experience; plus got me a great deal. I've had great service before from these guys and it really does make a difference. I cant recommend A-plan highly enough.
Source: trustpilot.com
Very good service, very helpful and great prices.😀😀
Source: trustpilot.com
Prompt, efficient and friendly service when changing my cover to a new car - and a reasonable price too.
Source: trustpilot.com
was able to get my question answered by a human who had time to guide me and didn't get that feeling he was just after my money nothing was to much trouble
Source: trustpilot.com
I found my experience great as they informed me when my insurance was due and notified about the payment 2 days before it was due and the paperwork arrived in plenty of time.
Source: trustpilot.com
Agent was on the ball, apologised profusely for the legal tracts she had to read out. Price was competitive with online quotes. Hard copy arrived promptly as promised.
Source: trustpilot.com
The continuing years I still have the same person called Steve in the Exeter office doing my home and car insurance long may it continue.
Source: trustpilot.com
