Howden Insurance
Latest Reviews
Very efficient service.
Source: trustpilot.com
great service and communication
Thanks Hawk
Thanks Hawk
Source: trustpilot.com
First time with this company, but helpful, friendly, and efficient, on the phone.
Spoken to both Jon Fletcher and Connor and most impressed with the attention to detail.
Spoken to both Jon Fletcher and Connor and most impressed with the attention to detail.
Source: trustpilot.com
Excellent service always - have stayed loyal for years & years as they always look for the best deal on my car insurance
Source: trustpilot.com
I was seeking a comparison quotation to insure our two family vehicles that were due policy renawal in the coming weeks with a mainstream multicar insurer.
My renewal notice showed a whopping price increase in premiums. It was accompanied with the statement that I could not Get a lower quote from them even as a new customer!
I’d insured with A-Plan in previous years so thought I give them a call.
Lizzie M from the Malvern branch of A-Plan Insurance answered my call which surprised me because I was calling the Bristol Branch 😂however, that turns out to be a great customer service function that got me through to an Insurance professional, importantly a Human being with whom I could interact throughout the process.
Lizzie took all the necessary details and gave me many options to think about and promised to call me back.
I missed her first three attempts to call me back for which I apologise, but she reached me early the next day.
She went through and confirmed all my requirements then gave me my quotation. The underwriters she recommended are well known to me and trusted.
A-Plan off an exemplary broker service (I’d had cause to use of these services before) and handle all claims sensitively, efficiently and professionally.
A-Plan offer me a combined quote which was some £200 cheaper than my existing multicar insurer with very comparable offerings.
The decision was made and I took up the offer.
Top marks to Lizzie M. You did a fantastic job.
My renewal notice showed a whopping price increase in premiums. It was accompanied with the statement that I could not Get a lower quote from them even as a new customer!
I’d insured with A-Plan in previous years so thought I give them a call.
Lizzie M from the Malvern branch of A-Plan Insurance answered my call which surprised me because I was calling the Bristol Branch 😂however, that turns out to be a great customer service function that got me through to an Insurance professional, importantly a Human being with whom I could interact throughout the process.
Lizzie took all the necessary details and gave me many options to think about and promised to call me back.
I missed her first three attempts to call me back for which I apologise, but she reached me early the next day.
She went through and confirmed all my requirements then gave me my quotation. The underwriters she recommended are well known to me and trusted.
A-Plan off an exemplary broker service (I’d had cause to use of these services before) and handle all claims sensitively, efficiently and professionally.
A-Plan offer me a combined quote which was some £200 cheaper than my existing multicar insurer with very comparable offerings.
The decision was made and I took up the offer.
Top marks to Lizzie M. You did a fantastic job.
Source: trustpilot.com
quick and relevant advice ,also being able to speak to a person to discuss what was needed.
Source: trustpilot.com
Price of policy politeness and personal touch
Source: trustpilot.com
Just renewed my house insurance. No stone unturned best price, best deal. Very helpfull and polite throughout, thankyou
Source: trustpilot.com
Thank them for their professional and pro-active management of my car renewal and friendly and helpful advice provided.
CB
CB
Source: trustpilot.com
Very helpful and knowledgeable agents. Every thing is explained clearly I have used A plan insurance for a number of years now and feel very confident with them looking after my vehicles.
Source: trustpilot.com
We required a particular insurance policy that we hadn't encountered or needed before. Many thanks to consultant Tom Booth for his knowledge and guidance in achieving a satisfactory conclusion to our needs.
Source: trustpilot.com
Excellent service.
Understood my requirements
Did everything that they said they would when they said they would do it.
Understood my requirements
Did everything that they said they would when they said they would do it.
Source: trustpilot.com
A-plan Altrincham provide excellent service to me. Their manager Lewis, consultants Apple and Callum are enthusiastic and know what I need. They explain the proposal very clearly and precisely.
Source: trustpilot.com
Had to renew due to my daughter returning from Australia. As always A-Plan were very helpful and in touch with islanders needs.Big thank you to Ben for the excellent service he provided. I wouldn`t hesitate to recommend A-Plan.
Source: trustpilot.com
Very easy renewal. Good price.
Source: trustpilot.com
Great service, and thank you people
Source: trustpilot.com
I have used A Plan for many many years and have always found them helpful and would thoroughly recommend them
Source: trustpilot.com
Such a relief to talk to an advisor, no messing around on the internet. All done and sorted in half the time it usually takes on websites.
Very helpful person I spoke to, made it all very easy, no stress !
Very helpful person I spoke to, made it all very easy, no stress !
Source: trustpilot.com
Able to offer best policy at best cost.
Efficient customer service
Efficient customer service
Source: trustpilot.com
Professional friendly advice
Source: trustpilot.com
A big thank you to Polly (from Bristol) for consistently being helpful and patient.
Amazing customer service and very friendly. I would highly recommended!
Amazing customer service and very friendly. I would highly recommended!
Source: trustpilot.com
Always professional a staff member contacts me.
Takes the stress off of me yearly trying to find car insurance and home insurance. You always get a reminder of your renewal date 1 month before an A plan have already searched a good deal for you. Would highly recommend.
Takes the stress off of me yearly trying to find car insurance and home insurance. You always get a reminder of your renewal date 1 month before an A plan have already searched a good deal for you. Would highly recommend.
Source: trustpilot.com
A Plan found me the motorcycle insurance I needed when others failed.
I would recommend them to all.
They may not be the cheapest but they are honest and listened to my needs.
I would recommend them to all.
They may not be the cheapest but they are honest and listened to my needs.
Source: trustpilot.com
Really easy to deal with, second vehicle I have insured with A-plan.
Source: trustpilot.com
Another great quote on my renewal. Excellent service on the phone discussing my cover and renewal.
Source: trustpilot.com
