Howden Insurance
Latest Reviews
With Marie at A-Plan I experienced friendly and efficient service. She tailored my requirements very well. Overall a 5-star experience. Thank you.
Source: trustpilot.com
No stress, no worries, everything handled for you, excellent service
Source: trustpilot.com
The company is available at the end of a phone line. It's good to talk to a human being
The staff are friendly, efficient and helpful. They saved me money by suggesting a good insurance policy.
I will happily recommend them to friends.
The staff are friendly, efficient and helpful. They saved me money by suggesting a good insurance policy.
I will happily recommend them to friends.
Source: trustpilot.com
Everything was so easy
Source: trustpilot.com
I find that a plan always looks for a good deal for my home insurance that's why I trust them
Source: trustpilot.com
Helpful people who talk you through the process.
Source: trustpilot.com
All the staff I have dealt with are always so helpful , nothing is ever too much trouble
Source: trustpilot.com
Rang APlan as a recommendation from Zurich as they no longer doing contents insurance. Rang the number on the letter from Zurich and got through to a guy called Matt who gave me his direct branch number in case we got cut off. From the code I think it was the Basingstoke brance. Matt was extremely helpful in dealing with every aspect of our enquiry. He sorted out our contents cover, building cover and legal cover quickly, efficiently and with as little confusion (on our part!) and fuss as is humanly possible in this sort of transaction. He was very friendly and had a great sense of humour too. He went above and beyond as when we were disconnected as he attempted to transfer us to Zurich to cancel our current building policy with them, he continued the conversation with them and sorted the cancellation for us so we did not have the hassle. Good prices too! Matt made a somewhat dreaded phonecall much easier than expected and would recommend him to anyone.
Source: trustpilot.com
I dealt with Catherine Smith today, Tooting branch. She made the whole process of re-newing, fast and painless, thankyou Catherine.
Source: trustpilot.com
Birinder was really helpful and very through when going through my insurance renewal. Use Aplan for all my insurances and have found them very good to deal with.
Birinder went through every detail in basic terms which helped me understand and could not recommend him highly enough.
Birinder went through every detail in basic terms which helped me understand and could not recommend him highly enough.
Source: trustpilot.com
Great Customer Service. James Seals has been extremely patient and helpful in organising an initial quote and finalising our Contents Insurance.
Source: trustpilot.com
Catherine Smith in the Tooting office helps us renew our home insurance every year. She's always polite, thorough, professional and very knowledgeable about the insurance policies available to us. The fees are reasonable and compete well in the insurance market.
It's a smooth process every year. Thank you A-Plan.
It's a smooth process every year. Thank you A-Plan.
Source: trustpilot.com
Their fast, friendly, knowledgeable service made a difficult, complicated re broking of a risk much easier from my perspective. Call backs were on time, updates were relayed back to me clearly and precisely, a suitable policy found that covered my requirements.
Source: trustpilot.com
Tasmyn made renewing my car insurance totally painless and got me a great quote.
We use A-Plan for our car and home insurance and have always had great timely service.
We use A-Plan for our car and home insurance and have always had great timely service.
Source: trustpilot.com
From my first call to Aplan, 5 minutes after the accident the phone call was answered very quickly and I spoke to Miles who's calming voice made me feel he was going to help me sort things out, he took complete control of the situation and advised me what to do next, Miles also call me the next day to check that myself and my wife where ok.
Brilliant service from Miles, can not thank him enough.
And he has been in constant contact ever since, checking the repair is progressing correctly.
He took all the stress away from us and has made the on going repair almost painless.
He's a real asset to your company.. ***** star service
Yours thankfully
Mr GSFinch
Brilliant service from Miles, can not thank him enough.
And he has been in constant contact ever since, checking the repair is progressing correctly.
He took all the stress away from us and has made the on going repair almost painless.
He's a real asset to your company.. ***** star service
Yours thankfully
Mr GSFinch
Source: trustpilot.com
Polite and professional the whole team,answered all my questions and queries,plus sorted out my issues with the insurance company and windscreen company, FANTASTIC
Source: trustpilot.com
Everything was explained in a pleasant manner and very helpful
Source: trustpilot.com
Very helpful and efficient
Source: trustpilot.com
Just the usual excellent service
Source: trustpilot.com
It's easier to discuss requirements or issues with a person on a phone on a one-to-one basis, and A-plan is excellent at doing so. I wouldn't use anyone else for my insurance needs.
Source: trustpilot.com
A-Plan have helped me through difficult situations with my car insurance which I've been so happy with. Natalie from the Thatcham branch wanted to understand my unique situation and I can't say thank you enough.
Source: trustpilot.com
Outstanding service, very satisfied
Source: trustpilot.com
Excellent service and company,
i have dealt with Aplan now for over 6 years and they have never let me down,
i have dealt with Aplan now for over 6 years and they have never let me down,
Source: trustpilot.com
I have used A plan for many years for car, van and Public liability insurance. Staff helpful ,Always contact you in plenty of time before the insurance runs out, Renewed insurance today with a very nice member of staff Shuber Muhith from the Mitcham branch who was super helpful with trying to get me a good deal.
Source: trustpilot.com
Excellent service
Source: trustpilot.com
