Howden Insurance

4.9/5 based on 66196 reviews
Latest Reviews
Robert Cruikshank was kind, patient & understanding as it was my first time to arrange an insurance policy as my late husband covered these things. Excellent experience!
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Extremely helpful and friendly staff member
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helpful advice at all stages
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Very polite phone operator and explained everything
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Service received was as we expected and to our complete satisfaction.
Thanks.
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Mark Catley at the Chelmsford Office sorted out my Car Insurance quickly & professionally.. & at a very competitive price. Staff there are always Welcoming & friendly & so nice to see someone Face to Face to sort out the Insurance.
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Very helpful on phone and have been with A Plan for 10 years or more and although have moved from the Maidstone area I still have contact with them. Would not go with anyone else. I get the best deals with them every year as I have two insurances with them.
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Great service. Good quote found for my new van. Alot Cheaper than expected!
Friendly and patient staff - Bella and Steve
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Been with this Company for past twelve years for insurance of my Ford Fiesta van for self employed use and now only S&DP. Always have given me the most competitive premium quote for my needs. Staff courteous, friendly but also extremely knowledgeable and professional. Have recently introduced a customer account website where all documents, quotations, policies and certificates etc etc both current and previous are able to be viewed and downloaded if necessary. This I feel is a great help in pre-organising ones affairs.
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Nice friendly staff and very helpful and prompt with my quote. But think its a bit pricey for package ive got and the amount of mileage i do a year. Been with you 16 years now and happy with the service you provide.
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I spoke to a chap named Andrew Griffiths. He was bloody brilliant, quick, efficient, friendly, trustworthy, and explained their process. He didn’t, as I’ve experienced many times with other insurance brokers, try to justify high prices, or act like he was doing me a favour by applying an arbitrary discount. Straight forward and honest.
I haven’t yet had to make a claim so cannot comment on that side of the process but hope it’s as smooth as policy set up. Agreeing a price was the easiest I’ve encountered yet for motorhome cover.
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Very helpful. Explained in good old fashioned english all the options that were applicable. Would highly recommend the service you offer
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Excellent serves Nigel was very helpful and find us the best deal
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Everything done for me!!
Best price!
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Lady sorted it out but took a while
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Have been with Aplan for years and they give me a good service,so I just stay with who I like and give good customer care.
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Excellent, always surpass themselves to make the customer happy
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great communication always appreciated
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Great service and help thank you
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The agent was very helpful and was friendly. He wasn't pushy, took his time to explain everything and nothing was too much trouble for him.
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Excellent service
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Good efficient conversation about my motor insurance needs
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I had a collision last week in my car & immediately contacted Kristella in the Bicester branch who dealt with my claim. The first thing she asked me was “ are you ok?” I was very impressed with that.
She was super kind & extremely proficient. She sorted everything out for me at super speed.
Honestly she was amazing
Thank you Kristella x
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Very polite and helpful
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My hole family have used and trusted a plain in dustabel for years. The Service Liam and his team give it above any other compony I was recommended by my uncil don to use them 3 years ago. I would not look any where else as I trust them fully I live in essex but I use the team in dunstable Bedfordshire. I would fully recommend A plain to ever one I now I have never had a service this good ever
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