Howden Insurance
Latest Reviews
I have been with A-plan for several years now & always find them very helpful & friendly, also get me a great price on my home insurance. I would definitely recommend.
Source: trustpilot.com
Alice Beasley is absolutely fantastic to deal with she goes above and beyond to get the right policy for you and I should know as 3 cars and 2 motorcycles with modifications are insured with A plan now
Source: trustpilot.com
Natasha Bishop was great from the start and helped me arrange a great deal vs of their competitors. Would highly recommend A-Plan
Source: trustpilot.com
Quick and efficient getting me a good price
Source: trustpilot.com
Very professional & understood my requirements, purchased insurance & the whole process took under 1 hour.
One gripe is that I took breakdown insurance and I still do not have the certificate or contact details albeit I have spoken to them, could do better !
One gripe is that I took breakdown insurance and I still do not have the certificate or contact details albeit I have spoken to them, could do better !
Source: trustpilot.com
Good customer service and very efficient and helpful.
Source: trustpilot.com
helpful and understood what was required for the company.
Source: trustpilot.com
Clear and easy to deal with
Source: trustpilot.com
It was helpful and beneficial being able to discuss my insurance requirements with someone in person; I have got a better result by talking to someone in person as opposed to just answering a string of questions over the phone.
Source: trustpilot.com
Friendly and efficient. Very pleased with the service for a number of years.
Source: trustpilot.com
Amina who dealt with my call was fantastic,got me a great deal and was really professional and friendly.I’ll definitely be recommending A plan
Source: trustpilot.com
Good service
Source: trustpilot.com
The renewal was swift.
Source: trustpilot.com
The overall service is good and your staff are friendly, polite and helpful. However, the proposal process is unnecessarily long and takes too much time, with endless repetition and checking of already known data. When challenged staff refer to procedure and regulation - presumably referring to compliance with FCA regs. However, I deal with several regulated business, including other insurance companies and nobody takes it to the level you do. I insure several cars with you and spend several hours renewing, when as an existing customer it should take a lot less time.
Source: trustpilot.com
Painless experience and good price
Source: trustpilot.com
We moved to Aplan for our fleet van insurance on recommendation which included customer relations, speed of call pick up and personal attention. All of these attributes I am pleased to say have worked for us.
Our agent was Shuber Muhith. Well done
Our agent was Shuber Muhith. Well done
Source: trustpilot.com
They make it so easy, for us to insure both our car and our house contents and they are easy to get in touch with, should you need to contact them, I have been with them for years and they have always looked after us, with no pressure put on us.
Source: trustpilot.com
The staff were polite and helpful, providing me with answers to my queries and giving me clear guidance,for which I was thankful.
Source: trustpilot.com
I have very good dealings with the Chester rep, Jordan, He was very helpful and called me back when he said he would and answered all my questions and sorted the car insurance for me.
Source: trustpilot.com
Easy to arrange cover, no issues with mods and a good quote.
Source: trustpilot.com
Very helpful, pleasant woman on phone
Source: trustpilot.com
Despite it being a really busy day today at the A-Plan office Cameron and Karl, as always, ensured that all my needs were met today. The team are always friendly, helpful and I would not use anyone else. I cannot recommend them highly enough.
Source: trustpilot.com
Always very helpful and try to match any other quate on line.
Professional and understands one's needs.And not having to spend hours on line.
Professional and understands one's needs.And not having to spend hours on line.
Source: trustpilot.com
Great to deal with a firm that answer phones are based fairly local and give impartial advise
Brilliant service thanks
Brilliant service thanks
Source: trustpilot.com
Sound insurance . Good value for money , especially when due just after the festive season.
Source: trustpilot.com
