Howden Insurance

4.9/5 based on 66196 reviews
Latest Reviews
Although the price was great I thought the arrangement fee was a bit steep. I also found it very difficult to follow the advisor when reading out the conditions spoke rather quickly and as i am hard of hearing it was difficult follow.
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A-Plan Malvern have been a pleasure to deal with. The staff, especially Nick Armstrong, are friendly, professional and knowledgeable about all aspects of insurance.
trustpilot.com
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I have been using A plan for years for all my insurance needs . I always go back as the service provided is exemplary. This occasion warranted a change of insurance company as my current insurance company were unable to meet my new criteria. Nathan Smith dealt with my specific requirements and as ever the service was first class. Nathan took the time to fully explain particular components of the new insurance and allowed me to interject if I had any questions. The insurance provider also needed a phone call to ask further questions, and Nathan was very obliging by contacting me later that day as promised, in order to impart the answers to questions I had posed. This company representative deserves to go places. First class service that I would highly recommend.
trustpilot.com
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I have used A-Plan Insurance for a number of years and always find the advisors friendly, courteous and they always try their absolute best to find the right policy at a good price. There is never any pushy, hard sell that can happen with some companies.
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The company provided all the correct paperwork and telephone calls on policy renewal. When I quoted a cheaper price from an online, well known website, they immediately matched it.
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Colin helped me to navigate what seemed like a challenging request and turned it into an easy to do, and he managed it well and sensitively.
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Reminded of renewal. Then “shop around” by A plan found a cheaper option.
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LOUISE FISHER EXPERTLY ASSESSED MY INSURANCE NEED AND CLEARLY EXPLAINED THE POLICY TO ME. SHE WAS VERY HELPFUL AND IT WAS A PLEASURE TO DO BUSINESS WITH HER.
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Excellent customer service.
trustpilot.com
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Fantastic, professional and customer orientated service. Jonathan Well's was patient throughout, despite the various interruptions, and noise from the children during our calls. He, always called back at the time he said he would and worked hard to find the right policies for us. I look forward to his call in March regarding another insurance renewal...
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Friendly,helpful service.
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Everything was easily organised and sorted to my preferences. I did like the was Noah gave me the timing for the call.
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Good choice
Was a reasonable quote. Agent was very help, found the best quote that suits me
trustpilot.com
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I had a call from Wesley Porter from the Chelmsford branch today . He was very helpful in sorting out my car insurance, making sure to get the best deal and offering valuable advice on additional products .
trustpilot.com
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Liam was always very professional, reliable and easy to contact.
It took over 5 months for my car to be repaired. Throughout, he stayed in touch on a regular basis and took care of all queries with the insurers car hire firm and the repairers.
This meant that I did not have to make phonecalls myself to all these people .
Certainly helped to make this experience less stressful.
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Kai was very informative & explained everything clearly.
Highly recommend..
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very pleased with the service, had a phone call and was sorted a.s.a.p
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The company gave us plenty of warning of the renewal, explained the breakdown of the costs and were totally professional yet friendly at all times. There was no pushing but at the same time they did phone to remind us of the closeness of the the renewal. I could not fault.
trustpilot.com
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Catherine smith was fantastic. Many thanks for getting me a cheaper rate on my renewal thank you Michaela
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A-Plan provided me with excellent service plus a very competitive quotation. The process was completed in a friendly and professional manner.
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It’s always a pleasure dealing with these guys/girls, they are polite and friendly, not pushy , And really do get you the best deal … I have all of my insurances with them.
trustpilot.com
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Straightforward to deal with and meets my needs
trustpilot.com
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It was an interesting and enjoyable experience.
The gentleman really look after me and the Manager was a wonderful too.
trustpilot.com
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A Plan rang me with options before the policy was due and organised the renewal efficiently
trustpilot.com
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Recently renewed my house and building insurance at the Carterton branch of A Plan.
The service was courteous and efficient, with attention paid to my specific requirements.
I like the offer of paper free access to my documents
trustpilot.com
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