Howden Insurance
Latest Reviews
good follow up after quote but so flat and robotic, no personality at all.
Source: trustpilot.com
Helpful staff, clear and concise when organising my insurance. They found me the best deal available that was competitive
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I had a very helpful and friendly person on the phone, his name is Kalon.
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Very helpful
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Great service the guys work well together, and can always answer your questions.
Renewal is competitive and quick to return calls with informtation
Renewal is competitive and quick to return calls with informtation
Source: trustpilot.com
I've had my home and car insurance with them for many years. Always competitively priced but more importantly are there to help when needed.
Source: trustpilot.com
I dealt with pawel sinilo he was very friendly and helpful and he got me a reduction on my premium from a previous quote as it was a live price which was very honest of him would definitely recommend
Source: trustpilot.com
I have insuring my home & my two car with A Plan Insurance for a number of years.
There friendly helpful service in my opinion is second to none.
There friendly helpful service in my opinion is second to none.
Source: trustpilot.com
Great service Great staff
Source: trustpilot.com
Renewal of policy was very simple with great customer service from Jake Hannah. He is extremely knowledgeable and informative and able to reduce my cover by at least £20. A-Plan should value such great employees as Jake should be a great advocate for the company. Thank you again Jake
Source: trustpilot.com
Really helpful on the phone, professional, friendly and articulate. Did everything possible to get a good insurance price. Highly recommended
Source: trustpilot.com
We have a camper and have very specific insurance requirements. Never had to make a claim but their understanding of a customer’s needs is first class and their pricing is very competitive. Always good service with professional but friendly staff.
Source: trustpilot.com
Having had an accident for the first time in over 10 years, A-plan got a reasonably priced quote.
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They assisted me through the whole process to insure my vehicles with care & understanding.
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Everyone I spoke to was very helpful. Especially Rob Mullhollabd in the Evesham branch.
Source: trustpilot.com
Could have got cover for £134 but for better or worse stuck with you although like a lot of retired people i am generally trying to reduce my overheads.
Source: trustpilot.com
Efficient and careful follow up and very polite agent.
Source: trustpilot.com
Fantastic customer service. Spoke to Abida on the customer service team regards a question on an existing policy. They were very helpful and answered the question, and although they couldn't help wit it there, gave me some good pointers on how and what to do next.
After this, I asked to speak to the renewals team who were all unavailable, so Abida took the request on and went through it with me and again, went above and beyond what I expected and again had some brilliant advice on how to get a possibly better quote.
In the end I couldnt finish the transaction as i didnt have my payment card on me in person, but this will be dealt with later in the day when i have the card.
Brilliant all round service and my hold time was kept to an absolute minimum as Abida could handle all of my questions without having to pass me round different operatives.
After this, I asked to speak to the renewals team who were all unavailable, so Abida took the request on and went through it with me and again, went above and beyond what I expected and again had some brilliant advice on how to get a possibly better quote.
In the end I couldnt finish the transaction as i didnt have my payment card on me in person, but this will be dealt with later in the day when i have the card.
Brilliant all round service and my hold time was kept to an absolute minimum as Abida could handle all of my questions without having to pass me round different operatives.
Source: trustpilot.com
When a wall fell on our car, we called our insurance company, A-plan, who sorted the whole thing out quickly and efficiently. Our claims handler, Charlotte Forrester was excellent and made the whole process from start to finish seamless, she kept us updated throughout and worked hard to ensure we were happy through this difficult time. 5 star service Charlotte.
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The operator was really helpful to me
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Always helpful would recommend to anyone
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Great personal service, unlike price comparison sites. Shuber from the Tooting branch was exceptionally helpful.
Source: trustpilot.com
Marie at the High Wycombe office was very helpful and went the extra mile to reduce my renewal premium. Thank you Marie.
Source: trustpilot.com
It is good to speak face to face to face and the quote was competitive.
Source: trustpilot.com
Gavin at Basingstoke gave great service with my request for building insurance. Friendly and knowledgeable
Source: trustpilot.com
