Howden Insurance

4.9/5 based on 67993 reviews
Latest Reviews
I renewed my policy over the phone.

Everything was made very clear.
trustpilot.com
Source: trustpilot.com
Excellent no hassle service year on year , I’ve used them for many years
trustpilot.com
Source: trustpilot.com
easy to amend policy and had a direct contact
trustpilot.com
Source: trustpilot.com
Straight forward.
trustpilot.com
Source: trustpilot.com
Adam of A-Plan was very helpful and explained the policy details well.The process of taking out home insurance was easy and the policy document followed in the post soon after.
trustpilot.com
Source: trustpilot.com
Always good at explaining what you are getting.
Only down is I am Still waiting for my paper copy of my new insurance 🤔
trustpilot.com
Source: trustpilot.com
From the timely reminder of renewal date to completing the transaction A-Plan staff are helpful and friendly, always a pleasure to deal with. Not only that, they find the policy that suits you best.
trustpilot.com
Source: trustpilot.com
Friendly knowledgable staff. Caring and interested in their customer.
trustpilot.com
Source: trustpilot.com
Very helpful and professional service. Using A-Plan has saved a lot of the leg work when renewing insurance.
trustpilot.com
Source: trustpilot.com
Efficient, easy to renew and will always look for the best price. I have been using A Plan for a number of years now and they have been great!
trustpilot.com
Source: trustpilot.com
Everything was explained in simple terms with no jargon and took very little time to set up All my questions were dealt with easily
trustpilot.com
Source: trustpilot.com
All seems fine with the cover and premium. I guess you only really know when you make a claim.
trustpilot.com
Source: trustpilot.com
Always available, easy to communicate with, knowledgable and give sound advice.
trustpilot.com
Source: trustpilot.com
I prefer to deal with an insurance broker rather than staying with one insurance company. Although the premium for my house buildings and contents insurance jumped this year, it wasn't a surprise in the light of what's gone on in the last couple of years. The representative of A-Plan Insurance assured me that A-Plan Insurance is still a brokerage and hasn't become a tied agent. I'm happy with that, because it should keep my premiums to the lowest level, unless I discover that they are lying to me.
trustpilot.com
Source: trustpilot.com
Easy company to deal with.
trustpilot.com
Source: trustpilot.com
Ellie Boston-Dick & Sam Palmer in the Bury St Edmunds office are
amazing x 🤩 both are so very helpful and show massive empthay to my needs. They were not worried when I kept them late, which I’m sad about as working in retail, which is a pain 😬 sorry but they were happy to finish my job.
Would definitely recommend them both and the rest of the team. Excellent service x
trustpilot.com
Source: trustpilot.com
Superb service and excellent price. Would certainly recommend.
trustpilot.com
Source: trustpilot.com
Excellent service.Friendly staff prepared to discuss the customers requests.
trustpilot.com
Source: trustpilot.com
A plan Whitney branch. Once again brilliant outstanding service so easy to deal with every member of staff in the branch has always been so polite very helpful and always comes up with a brilliant deal. I can’t recommend them highly enough outstanding performance from the Whitney branch as per normal brilliant. And Sharron Preston was so nice polite and professional I would highly recommend you speak to her and any other member of staff.
trustpilot.com
Source: trustpilot.com
Polite and professional understood my needs
trustpilot.com
Source: trustpilot.com
It's just very straight forward, though I haven't made a claim yet
trustpilot.com
Source: trustpilot.com
Straightforward renewal, done quickly.
trustpilot.com
Source: trustpilot.com
Straight forward over the phone to a polite helpful consultant
trustpilot.com
Source: trustpilot.com
Easy, quick, polite, professional.
trustpilot.com
Source: trustpilot.com
Very good communication including a hard copy of the policy if requested
trustpilot.com
Source: trustpilot.com
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