Howden Insurance

4.9/5 based on 68012 reviews
Latest Reviews
Excellent service and communication
trustpilot.com
Source: trustpilot.com
Great service
trustpilot.com
Source: trustpilot.com
Easy accessible and comprehensive.
trustpilot.com
Source: trustpilot.com
I have been with A-Plan for over 30 years, always helpful, friendly and I’ve never had a problem when I’ve needed then.. Highly recommend
trustpilot.com
Source: trustpilot.com
My home insurance was nearly due for renewal, and I was not looking forward to finding another deal. I am not online I am old I don't want to be online!
I don't want to talk to a chat box I want to talk to a face, I want too to see my policy on paper.
I was in Taunton shopping when I found A-Plan a shop with nice people that talk insurance,face to face. It was easy and calm and good old fashion. There are one hundred and ten A-Plan shops up and down, if you don't have a computer and you want a paper policy to take home and read, then go to A-Plan.
trustpilot.com
Source: trustpilot.com
The lady was very helpful in setting up my new policy.
trustpilot.com
Source: trustpilot.com
Excellent all round,from a reminder that it was due for renewal through to completion.
trustpilot.com
Source: trustpilot.com
Excellent customer focus and got me a cheesy deal on my converted campervan
trustpilot.com
Source: trustpilot.com
Clear on the application, cover and policy. Staff have been helpful
trustpilot.com
Source: trustpilot.com
Excellent professional service. They listened, suggested, then provided the insurance we required.
trustpilot.com
Source: trustpilot.com
Helpful and efficient service on the phone and subsequent advice and insurance recommendation
trustpilot.com
Source: trustpilot.com
Good service. Always strive to get a competitive price
trustpilot.com
Source: trustpilot.com
The various staff I spoke to unfailingly pleasant, professional and even minor misunderstandings were corrected quickly.
Not sure how long I've been a customer but see no reason to change.
trustpilot.com
Source: trustpilot.com
Very helpful from the word go. Listened to me and what we need. I spoke with Richard Groves. Treated me like a person and not a number will definitely use again and have already recommended some friends with his name and number. Customer service at its best Thankyou
trustpilot.com
Source: trustpilot.com
A Plan were quick and efficient and I use them for all our insurances. They would have got 5 stars but have failed,twice,when asked, to send us a hard copy of the documents through the post
trustpilot.com
Source: trustpilot.com
Really helpful and good advice provided which saved me money!
trustpilot.com
Source: trustpilot.com
Very helpful and friendly staff
trustpilot.com
Source: trustpilot.com
Very efficient & professional service
trustpilot.com
Source: trustpilot.com
Professional and friendly service
trustpilot.com
Source: trustpilot.com
So easy and peace of mind knowing that its all sorted
trustpilot.com
Source: trustpilot.com
Excellent being able to talk to a knowledgeable human who quickly understood my slightly unusual requirements.
trustpilot.com
Source: trustpilot.com
Great to be able to speak to someone who was very helpful. Would definitely recommend.
trustpilot.com
Source: trustpilot.com
The Worthing office appears very efficient. Courteous and friendly staff who answer the phone promptly.
Its refreshing to speak to a human rather than multiple menus. You feel your issue will be dealt with rather than kicked into the long grass.
trustpilot.com
Source: trustpilot.com
An excellent one-one service in the branch. Becky Williams at Horsham branch found a great deal for my car insurance. She was also extremely helpful looking into for me a case of identity theft where someone had tried to insure in my name elsewhere.
trustpilot.com
Source: trustpilot.com
Extremely prompt and helpful service. Simran managed some problems around our travel insurance renewal really well, looking at alternatives and communicating very well.
trustpilot.com
Source: trustpilot.com
Displaying page 1266 of 2721
Latest Reviews
Latest News & Updates

Annual vs single trip travel insurance
18/02/2026

It’s the start of the year, and many of us are already dreaming about holidays… whether that’s a sun-soaked beach escape or a string of city breaks. While you’re planning where to go, it’s worth asking:... Read article