Howden Insurance

4.9/5 based on 66079 reviews
Latest Reviews
Prompt and professional service given every time I spoke to Gemma.
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Prompt and professional service.
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Guy was polite precise and called me back
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Very helpful explanations regarding the various coverage options (inclusions/omissions etc) together with an efficient and timely progression to a satisfactory conclusion.
Thanks Lauren !
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polite customer service.easy to get through on the phone. none of this pick your options etc .
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Friendly but business like service, always helpful offer best prices.
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I renewed my policy. The price was roughly the same as an alternative and the operator looked at details to see if I could get a better deal. Very patient and courteous.
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First class service
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Adam at A-Plan was extremely helpful and professional in finding me a new car policy after my existing insurer increased premiums by over 40. Ended up paying a premium similar to last year with no loss of cover. A great company and would thoroughly recommend.
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Served by people who know the insurance industry and keep me suitably covered especially when I changed my car.
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Was great to speak to a friendly , professional lady who was helpful and informative regarding my first/ new policy with the company . Much better experience than just completing forms and tick boxes online .
Would highly recommend
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Excellent service. I have used APlan Poole for many years. If an enquiry can’t be answered straight away the advisors always get back to me. I’m kept up to date with any information or changes.
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Very straightforward renewal done with Michael McElhatton from the Parkstone office over the phone. Fast , efficient and businesslike. Thankyou.
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Perfection start to finish
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I have had first class service every year I have gone to A-Plan Insurance. They are always very nice to deal with and find me what I ask for.
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James was very helpful and managed to reduce the premium by a small margin.
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Excellent service
Many thanks to Catherine Smith for her help and professionalism
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First time with them so far so good👍
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I have been with A Plan for a few years now and they are always keen to ensure that the insurance offered is the one best suited to my needs. Each time I renew they are very diligent in ensuring that my details are correct and that there have been no changes to my circumstances. I now have car, van and home contents cover provided by the Winchester branch
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Always friendly and helpful
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Ewan was very efficient, polite and understood the options available. He produced the result required quickly and the policy adjustment was made without any problems.
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What a great service from Chantal Vince at Tooting, in arranging and effecting a new company policy for us.
Beats the online comparison companies by a mile.
Thank you.
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A plan and me go back a long time. I have never needed to make a claim. However a friend of mine went with Aplan and needed to make a claim and she told me she was so happy to have changed to Aplan as they immed provided her with a replacement vehicle while the claim was being settled, and Aplan did all the work in the background and they were able to win the claim against the other driver. She thanked me for referring her to APlan and I believe she has stayed with them since. Five star company for customer service and customer care.
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Excellent briefing on the requirement. Real confidence that A Plan have my interests first and foremost.
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Great job by market, Harborough branch
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