Howden Insurance

4.9/5 based on 66049 reviews
Latest Reviews
I’ve got my home contents insurance and two cars with Aplan. They’ve always been great to deal with and always give a good price.
trustpilot.com
Source: trustpilot.com
I'm a regular customer and my renewal experiences for both cars have been fine. As a pensioner I need the best insurance deal available and they try hard to get that for me.
trustpilot.com
Source: trustpilot.com
Excellent experience . Just call waiting for a return call and Insurance done :-)
trustpilot.com
Source: trustpilot.com
Aplan Thatcham couldn’t of been more helpful
trustpilot.com
Source: trustpilot.com
From when I started my quote to when it was complete the staff explained everything thoroughly to me
trustpilot.com
Source: trustpilot.com
Quick and easy to arrange cover. Very competitive rates. Louise was very clear and very professional and every thing was done and sent through straight away
trustpilot.com
Source: trustpilot.com
Excellent service from
Roberta Kelly | Insurance Broker - Personal Lines
A-plan Insurance
149/155 Mitcham Road, Tooting, SW17 9PG
trustpilot.com
Source: trustpilot.com
I always get really good service from A Plan and will not consider going anywhere else.
trustpilot.com
Source: trustpilot.com
Pretty reasonable. Not needed to claim yet but they are friendly and responsive and the prices they find are okay to me currently. Also good service for suggesting additions that would be best for my circumstances with some good advice, and not just add-ons.
trustpilot.com
Source: trustpilot.com
They're very professional and helpful in making sure their customers are satisfied being kind and efficient and honest
trustpilot.com
Source: trustpilot.com
Contacted after purchasing a motor home and given a superb insurance quote. There was no pressure and the whole process was seamless. All documents were received within three days and when a discrepancy was noticed a quick telephone call rectified the problem and replacement paperwork was received the following day. I would definitely recommend this company.
trustpilot.com
Source: trustpilot.com
Very polite efficient and knowledgeable staff.
trustpilot.com
Source: trustpilot.com
Charlie was most helpful, explained everything in a way I understood. Didn't rush me to make decisions.
Advised me of extras available without being pushy.
trustpilot.com
Source: trustpilot.com
Closely matched online quotes from a comparison website, reducing the renewal price by £95.
Very happy!
trustpilot.com
Source: trustpilot.com
First class telephone service all round.
trustpilot.com
Source: trustpilot.com
We have been using A Plan for a long time. They are honest and helpful. No hesitation to reccomend the.
trustpilot.com
Source: trustpilot.com
Sunni Singh has been the contact for many years is helpful professional nothing is to much trouble always provides updates and happy to make changes quickly and makes sure we are satisfied excellent service
trustpilot.com
Source: trustpilot.com
I had recently, to renew my house and contents insurance, having been with A Plan for a number of years. I know prices have gone up, but I was surprised by the quote I received. I could have upped sticks and gone elsewhere but because A Plan is one of the few with local offices where you can actually speak to someone, I decided to give them a chance to explain.
I spoke to a very courteous Ryan at the Bury St Edmunds office, explained my concerns, asked him to investigate and ring me back in a couple of days. He did, he came back with a very competitive offer in line with my expectations, so my relationship with A Plan continues for another year.
So, well done A Plan and Ryan for listening and then actually doing something about it.
trustpilot.com
Source: trustpilot.com
Friendly and efficient, despite being hampered by a malfunctioning telephone connection. Bobby connected me to the Claims dept to follow up a replacement windscreen issue - the latter were also efficient and helpful.
trustpilot.com
Source: trustpilot.com
I have had my car & home contents with A-Plan for a good number of years. The staff are polite, friendly & knowledgeable. Any problems they sort out promptly & will look for the best deal. I wouldn’t hesitate to recommend A-Plan.
trustpilot.com
Source: trustpilot.com
The staff are very friendly and yet professional.
I've had car and home insurance with them for several years and find them very efficient and helpful.
Customer care is very good, always someone to speak to on person from the start.
trustpilot.com
Source: trustpilot.com
My car insurance renewal was handled efficiently, clearly and competently in a single telephone call as A Plan has always done in the past. This year it was by Nathan in the St. Albans branch who maintained this standard.
trustpilot.com
Source: trustpilot.com
Been with A Plan for 5 years, always great to deal with over the phone when renewing or discussing policy. Only issue is on renewal I always have to get other quotes to get best price then they price match. Always only use well reviewed insurance companies for my insurance with like for like cover so no cheap and cheerful quotes. Wish the would give best quote first time as loyalty not rewarded.
trustpilot.com
Source: trustpilot.com
I am very happy for your service,
witch I been a customer for number of years with car insurance, also Buildings & Home contens.
I give a 5 star rating, and I will see you next year.
Mr. Jura
trustpilot.com
Source: trustpilot.com
The staff were very helpful and reassuring and also the quote was favourable
trustpilot.com
Source: trustpilot.com
Displaying page 1145 of 2642
Latest Reviews
Latest News & Updates

Annual vs single trip travel insurance
18/02/2026

It’s the start of the year, and many of us are already dreaming about holidays… whether that’s a sun-soaked beach escape or a string of city breaks. While you’re planning where to go, it’s worth asking:... Read article