Howden Insurance

4.9/5 based on 66008 reviews
Latest Reviews
The price had risen alarmingly since last renewal,could have got it cheaper but showed a bit loyalty hoping for some in return
trustpilot.com
Source: trustpilot.com
Brilliant service, always listen to what I require. Normally 5star but did not ring me to renew this time which was a little disappointing.
trustpilot.com
Source: trustpilot.com
Excellent help in shop but I have not been able to access my policies on-line. Impossible to set up an account with A-plan as no verification codes sent during the registration process. This not corrected after two weeks despite reporting this fault. Local A-plan outlet has needed to email documents.
trustpilot.com
Source: trustpilot.com
Good and informative
trustpilot.com
Source: trustpilot.com
Conversation from a ‘real person’ in the same area with an in-depth knowledge of the, in my case, classic car insurance coverage. The application process was thorough & easy to understand plus competitively priced. Long may a personal service like this remain available!
trustpilot.com
Source: trustpilot.com
SIMPLY TO RENEW.
BEST PRICES AVAILABLE.
VERY FRIENDLY STAFF (INSURANCE REP)
trustpilot.com
Source: trustpilot.com
I have always been very satisfied with A-plan but I haven't made any claims but if I needed to I feel they would be very helpful.
trustpilot.com
Source: trustpilot.com
The staff are all so friendly and very helpful,
trustpilot.com
Source: trustpilot.com
So nice to deal with a no fuss company that sorts out my home insurance. They always get me the best deal from quality insurers. The staff are so polite and helpful would highly recommend them
trustpilot.com
Source: trustpilot.com
very professional service from Chris
trustpilot.com
Source: trustpilot.com
Helpful explained everything polite
trustpilot.com
Source: trustpilot.com
Fast and easy
trustpilot.com
Source: trustpilot.com
Helpful and not patronising! And, they saved me over £70 with better cover on my car insurance than I would have had by automatically renewing with my current provider.
trustpilot.com
Source: trustpilot.com
Using a broker cuts an awful lot of wasted trawling the internet, and you deal with someone already tuned to the insurance market. A-plan focus on phone calls when sorting out a policy, where the need to go through a "script" of questions and answers is long-winded and can be inconvenient if you are being phoned during your own working day. Statements of fact (+ any other necessary documents) might be better posted for out-of-hours reading, and then approved more quickly in a follow-up call. But overall service is efficient and courteous.
trustpilot.com
Source: trustpilot.com
Really helpfully looked around and beat my quote u got
trustpilot.com
Source: trustpilot.com
The personal attention and prompt replies
trustpilot.com
Source: trustpilot.com
Really helpful, found a solution that was trailor made for me.
trustpilot.com
Source: trustpilot.com
I was contacted by A-Plan after purchasing a car from one of their partners. From start to finish getting a quote was hassle-free. Felicia Agboka in the Tooting office was amazing. She was very kind and methodical and even managed to get me a quote that was WAY lower than anywhere else I had tried. She genuinely cared about getting a good deal for me which was evident when she said she was excited to tell me how much money she had been able to save me. Honestly could not have asked for better customer service. Thank you :) I will definitely be recommending to friends and family.
trustpilot.com
Source: trustpilot.com
Pieter was very helpful and explained everything clearly - very happy and gladly recommend to others
trustpilot.com
Source: trustpilot.com
Great team and knowledge fantastic service and customer service
trustpilot.com
Source: trustpilot.com
Alasdair, who dealt with us was extremely pleasant and patient with me. He explained every thing well.
I was rung back when I was told I would be (practically unheard of these days) and he even apologised for being 5 minutes late ringing back the following day!
And of course the price was good!
trustpilot.com
Source: trustpilot.com
Aplan staff very helpful and knowledgeable. They spoke clearly and were easy to understand.
trustpilot.com
Source: trustpilot.com
Very good experience with Holly. Very quick and efficient and even if you call and you get to speak to a different person they are all very helpful and professional. Would recommend using A Plan. 5 stars Holly
trustpilot.com
Source: trustpilot.com
Through my current Broker my Building and content insurance almost trebled due to a recent outstanding claim. I rang Haywards Heath A Plan and they listened,they split the insurance between two providers and reduced my premium from current broker by £550.
When you ring them if there busy and you can not get through. a colleague at another branch will answer your call and help.
Thanks you A Plan !
trustpilot.com
Source: trustpilot.com
Very thorough and professional
Big savings compared to comparison websites and other competitors
trustpilot.com
Source: trustpilot.com
Displaying page 1136 of 2641
Latest Reviews
Latest News & Updates

Annual vs single trip travel insurance
18/02/2026

It’s the start of the year, and many of us are already dreaming about holidays… whether that’s a sun-soaked beach escape or a string of city breaks. While you’re planning where to go, it’s worth asking:... Read article