Howden Insurance

4.9/5 based on 68052 reviews
Latest Reviews
I dealt with Shuber Muhith at the Tooting office who made everything very clear and explained all options with prices. He was extremely helpful and did a great job in finding me the most competitive quote. I'm pleased to be back with Howden (was A-Plan before).
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Archie at the Welwyn Garden City office was really helpful when it came to arranging a new policy for a modified estate car. He was professional, polite informative and helpful in arranging cover and explaining the terms and conditions of the policy.
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Noah was first class to talk and deal with
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Returning customer and Shuber Muhith in the Tooting office was fantastic. Personal service always beats a comparison sight.
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Anne-Marie Millership from the Bromsgrove branch recently spoke to me regarding my home insurance renewal, she was very clear outlining my policy and answered my questions confidently, I have continued my cover with them.
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Colin is a Legend, coming through with the cover, and on a Sunday Legend!!!
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Helpful advice clearly presented. Thank you
Hopefully the cost of insurance won’t continue to increase so rapidly in the future.
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Anne-Marie Millership was very polite comprehensive and too the point.
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Spoke to Catherine Smith today, she sorted my contents and buildings insurance out for me, she was very pleasant and helpful.
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Excellent service by Tracey Lspa branch. Who was informative, knowledgeable, friendly, professional and made the process so easy.
Would definitely recommend Howden’s one stop shop for everything. 👍
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Tom Harding at HOWDEN was very professional, thorough and efficient. I was quickly procured a competitive and tailored insurance policy. Very happy to recommend Tom and Howden based upon my experience. Steve.
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Greg worked diligently to find me car insurance cover which suited my needs at a competitive price. He was very polite and took time to fully understand my requirements. Excellent service.
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I can't thank Roberta Kelly from the Tooting branch enough for the support she recently provided. Following a (no fault) car claim my insurance was due for renewal. As the claims not yet been settled by 3rd party she went over and above to provide further details around my renewal premium calculation and helped to reduce the premium. Hopefully everything will be back to normal in a years time but Roberta helped soften the blow!
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Callum Hillman was professional and provided comprehensive information about my motor insurance renewal
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When contacting A Plan, I was put through to April who was most helpful from beginning to end, resulting in deciding to insure our car with A Plan.
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After 30 years with the name company decided to find a cheaper product. Looked up services and found Howdens and gave them a go. The Rep I spoke to was cheerful , friendly and explained in detail about their service. We went though my requirements together and discussed other options that my previous company didn't cover. At the end end of our consultation about a cheaper package with more benefits and cover (than my old company) the Rep went over in great detail things I was unsure of . All I all I found the experience professional and beneficial. So many thanks to the staff and I would certainly recommend to friends and family.
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I spoke this morning to Shuber Muhith in Tooting about renewing my motor isurance. It was a very positive experience - nothing was too much trouble. He very patiently took care to answer clearly all my detailed questions and, amazingly, my cost for the coming year is reduced. Well done.
I have a reservation which does not relate to this call, namely the change of name from A Plan to something without existing brand value and not at all easy to remember. Branding is not an owner's ego trip, but designed to express value to consumers. I learned this in four decades in advertising agency management.
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Shakila was pleasant to talk to and made the experience easier, she is very professional and pleasant

Thank you
Martin.
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Howdens (APlan) Cheltenham are a great team. The phone is answered quickly and every member of the team is helpful and efficient. They return calls, do a professional job without delays and there’s a very client-friendly atmosphere. I recommend them highly.
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The lady I dealt with Catherine Smith was very helpful with everything
Very happy with the service
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I have just renewed my house insurance with Steve Kipling from the Cheltenham office. He was so helpful and answered all my questions thoroughly, making the process an easy and happy one. Thank you so much Steve.
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Great customer service as usual from Catherine Smith.
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Excellent service generally from the team but Colin Passmore went out of his way to accommodate our complicated requirements and to negotiate on our behalf with the insurer
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Excellent service. So friendly and helpful explaining everything and making sure the cover was right for us. We would recommend you to everyone. Thank you
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I popped into the Worthing branch of A-Plan (now Howdens) after experiencing a lot of frustrating communication with online and over the phone insurance companies. I'm so glad I did! Melissa Tolhurst welcomed me, listened patiently whilst I told her of my current situation (open claim on my current insurance). She was extremely helpful and knowledgeable and worked really hard to find me the best deal. I will be recommending to friends and family who want the personal touch from an insurance firm! Thank you so much!
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